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ISSN
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The Impact of Nationalism of Consumers Loyalty: A Case Study of Multinational Retail Firms in China
(Articles)
Bo Wu
,
Hamrila Binti Abdul Latif
,
Mahani B. T. Mohammad
,
Sharizal Bin Hashin
Journal of Service Science and Management
Vol.16 No.2
,April 18, 2023
DOI:
10.4236/jssm.2023.162006
130
Downloads
834
Views
Citations
Domestic Travelers’ Perceived Value, Satisfaction and Loyalty Intentions
(Articles)
Ariunjargal Nergui
,
Odonchimeg Myagmarsuren
,
Khishigdalai Ulaankhuu
,
Erdenetuul Sereeter
Open Journal of Business and Management
Vol.11 No.3
,May 19, 2023
DOI:
10.4236/ojbm.2023.113058
139
Downloads
822
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
155
Downloads
904
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
,December 16, 2021
DOI:
10.4236/oalib.1108170
96
Downloads
748
Views
Citations
Self-Esteem’s Moderation of Self-Congruity Effects on Brand Loyalty
(Articles)
Jane Brannen
,
Cynthia M. Frisby
Theoretical Economics Letters
Vol.7 No.6
,October 31, 2017
DOI:
10.4236/tel.2017.76126
1,707
Downloads
4,566
Views
Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,561
Downloads
16,357
Views
Citations
Brand Equity and Brand Loyalty in the Internet Banking Context: FIMIX-PLS Market Segmentation
(Articles)
Sandra Maria Correia Loureiro
,
Francisco Javier Miranda
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44054
12,425
Downloads
22,182
Views
Citations
Relationship of Servant Leadership and Employee Loyalty: The Mediating Role of Employee Satisfaction
(Articles)
Donghong Ding
,
Haiyan Lu
,
Yi Song
,
Qing Lu
iBusiness
Vol.4 No.3
,September 27, 2012
DOI:
10.4236/ib.2012.43026
15,829
Downloads
30,046
Views
Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
9,378
Downloads
17,331
Views
Citations
Service Quality Experience and Customers’ Behavioural Intentions in Active Sport Tourism
(Articles)
Anna Romiti
,
Daria Sarti
Modern Economy
Vol.7 No.12
,November 1, 2016
DOI:
10.4236/me.2016.712127
3,558
Downloads
8,584
Views
Citations
This article belongs to the Special Issue on
Marketing
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective
(Articles)
Ronglin Xu
,
Jianqiong Wang
American Journal of Industrial and Business Management
Vol.6 No.12
,December 23, 2016
DOI:
10.4236/ajibm.2016.612105
2,031
Downloads
5,362
Views
Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,409
Downloads
10,681
Views
Citations
RETRACTED:
The Influence Factors of Brand Loyalty: Mobile Phone Industry
(Articles)
Zyeinyelkhaan Khundyz
American Journal of Industrial and Business Management
Vol.8 No.6
,June 27, 2018
DOI:
10.4236/ajibm.2018.86108
1,732
Downloads
6,367
Views
Citations
Environmental Forces underneath the Innovativeness of Manufacturing Firms
(Articles)
Jeffrey Yi-Lin Forrest
,
Canchu Lin
,
Sunita Mondal
,
Reginald Tucker
Theoretical Economics Letters
Vol.9 No.5
,June 14, 2019
DOI:
10.4236/tel.2019.95088
733
Downloads
1,492
Views
Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
610
Downloads
2,522
Views
Citations
The Impact of Marketing Mix Elements on Brand Loyalty towards Speech Therapy in Health Science Industry Malaysia
(Articles)
Masri bin Abdul Lasi
,
Tan Cheng Man
American Journal of Industrial and Business Management
Vol.10 No.9
,September 18, 2020
DOI:
10.4236/ajibm.2020.109100
1,066
Downloads
4,397
Views
Citations
Self-Identity and Academic Achievement among Secondary School Students in Malaysia
(Articles)
Zamli Toti
,
Shahlan Surat
,
Muhammad Syawal Amran
,
Shalinawati Ramli
Creative Education
Vol.11 No.10
,October 16, 2020
DOI:
10.4236/ce.2020.1110139
971
Downloads
6,844
Views
Citations
Exploring the Relationships of Experiential Value, Destination Image and Destination Loyalty: A Case of Macau Food Festival
(Articles)
Yitong Deng
,
Ying Tang
Journal of Service Science and Management
Vol.13 No.6
,December 31, 2020
DOI:
10.4236/jssm.2020.136052
1,358
Downloads
3,755
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,183
Downloads
13,190
Views
Citations
Effect of Packaging on Perceived Quality and Brand Loyalty: The Mediating Role of Brand Association in Over-the-Counter Market
(Articles)
John Mensah
,
Peter Kwasi Oppong
,
Matilda Addae
Open Journal of Business and Management
Vol.10 No.1
,January 18, 2022
DOI:
10.4236/ojbm.2022.101018
680
Downloads
5,172
Views
Citations
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