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Character Strengths of Airline Pilots: Explaining Life and Job Satisfaction and Predicting CRM Performance
(Articles)
Hadassah Littman-Ovadia
,
Elad Raas-Rothschild
Psychology
Vol.9 No.8
,August 10, 2018
DOI:
10.4236/psych.2018.98119
1,298
Downloads
7,610
Views
Citations
Comparisons between CRM and CCM PFC
(Articles)
Weiping Zhang
,
Wei Zhang
,
Jianbo Yang
,
Faris Al-Naemi
Energy and Power Engineering
Vol.5 No.4B
,November 11, 2013
DOI:
10.4236/epe.2013.54B165
8,878
Downloads
11,741
Views
Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,567
Downloads
16,379
Views
Citations
Customer Segmentation Using CLV Elements
(Articles)
Mitra Bokaei Hosseni
,
Mohammad Jafar Tarokh
Journal of Service Science and Management
Vol.4 No.3
,September 29, 2011
DOI:
10.4236/jssm.2011.43034
8,077
Downloads
14,960
Views
Citations
Two Approaches on Implementation of CBR and CRM Technologies to the Spam Filtering Problem
(Articles)
Rasim Alguliyev
,
Saadat Nazirova
Journal of Information Security
Vol.3 No.1
,December 31, 2011
DOI:
10.4236/jis.2012.31002
4,192
Downloads
8,665
Views
Citations
Impact of Customer Relationship Management Practices on Customer’s Satisfaction in Jordan Ahli Bank and Bank Al-Etihad
(Articles)
Basman Al Dalayeen
Journal of Service Science and Management
Vol.10 No.1
,February 28, 2017
DOI:
10.4236/jssm.2017.101007
2,423
Downloads
7,368
Views
Citations
New Technologies for Mobile Salesforce Management and CRM
(Articles)
Cameron Fisher
American Journal of Industrial and Business Management
Vol.7 No.4
,April 30, 2017
DOI:
10.4236/ajibm.2017.74040
2,167
Downloads
5,560
Views
Citations
Social Media Monitoring (SMM) with CRM in Symantec
(Articles)
Lixi Yin
Open Journal of Business and Management
Vol.6 No.2
,April 27, 2018
DOI:
10.4236/ojbm.2018.62030
1,031
Downloads
2,652
Views
Citations
The Impact of Cause-Related Marketing Strategies on Switching Intentions: An Applied Study on Private Education Service
(Articles)
Mona Abdelreheem
,
Mohamed A. Ragheb
,
Passent Tantawi
Open Access Library Journal
Vol.8 No.7
,July 12, 2021
DOI:
10.4236/oalib.1107489
198
Downloads
970
Views
Citations
Customer Relationship Management as a Tool for Improving Customer Loyalty in the Banking Industry: An Empirical Study of Guaranty Trust Bank PLC Situated within the Central Business District, FCT Abuja, Nigeria
(Articles)
Yakubu Yari Kate Dazagbyilo
,
Shuiping Shang
,
Obodo Chidiebube Emmanuel
,
Kalissa Fatoumata Kir
Open Journal of Business and Management
Vol.9 No.5
,September 14, 2021
DOI:
10.4236/ojbm.2021.95124
564
Downloads
3,282
Views
Citations
Providing Built Environment Students with the Necessary Skills for Employment: Finding the Required Soft Skills
(Articles)
Pat Crawford
,
Robert Dalton
Current Urban Studies
Vol.4 No.1
,March 30, 2016
DOI:
10.4236/cus.2016.41008
3,273
Downloads
5,689
Views
Citations
A Study of Soft Skills among Polytechnic Students
(Articles)
Isdawati Ismail
,
Abdul Razaq Ahmad
,
Mohd Mahzan Awang
Open Journal of Social Sciences
Vol.5 No.8
,August 30, 2017
DOI:
10.4236/jss.2017.58025
1,760
Downloads
6,136
Views
Citations
Teaching Transferable Skills to Doctoral Level Engineers—The Challenge and the Solutions
(Articles)
P. Kapranos
Open Journal of Social Sciences
Vol.2 No.5
,May 13, 2014
DOI:
10.4236/jss.2014.25014
7,010
Downloads
8,455
Views
Citations
Employability Skills as Perceived by Employers and University Faculty in the Fields of Human Resource Development (HRD) for Entry Level Graduate Jobs
(Articles)
Bassou El Mansour
,
Jason C. Dean
Journal of Human Resource and Sustainability Studies
Vol.4 No.1
,March 30, 2016
DOI:
10.4236/jhrss.2016.41005
9,551
Downloads
20,000
Views
Citations
Assessing the School Heads Leadership in the Towns of Nueva Ecija, Philippines: Inter-Relationship of Supervisory Skills, Interpersonal Skills and Leadership Skills
(Articles)
Aileen Asis Villanueva
,
Sandi Sanchez Disu
,
Kim Fe Pauleen Asis Villanueva
Open Access Library Journal
Vol.8 No.11
,November 18, 2021
DOI:
10.4236/oalib.1108088
492
Downloads
8,452
Views
Citations
Decision Tree and Naïve Bayes Algorithm for Classification and Generation of Actionable Knowledge for Direct Marketing
(Articles)
Masud Karim
,
Rashedur M. Rahman
Journal of Software Engineering and Applications
Vol.6 No.4
,April 29, 2013
DOI:
10.4236/jsea.2013.64025
21,135
Downloads
35,948
Views
Citations
Certification and uncertainty evaluation of flavonoids certified reference materials
(Articles)
Can Quan
,
Huanfang Yao
,
Caixia Hou
Agricultural Sciences
Vol.4 No.9B
,November 27, 2013
DOI:
10.4236/as.2013.49B016
3,384
Downloads
4,973
Views
Citations
Cause Related Marketing and Customer Skepticism: A Study of Situational and Psychological Skepticism
(Articles)
Vibhas Amawate
,
Madhurima Deb
Theoretical Economics Letters
Vol.9 No.4
,April 12, 2019
DOI:
10.4236/tel.2019.94055
971
Downloads
2,460
Views
Citations
Assessment and Perceived Impact of Coastal Resource Management (CRM) Programs in the Southern Part of Masbate Island, Philippines
(Articles)
Benedicto B. Balilo Jr.
,
Angelo P. Candelaria
,
Ronnel R. Dioneda Sr.
Journal of Geoscience and Environment Protection
Vol.11 No.3
,March 22, 2023
DOI:
10.4236/gep.2023.113006
162
Downloads
2,212
Views
Citations
Challenges Facing Techinical Training in Kenya
(Articles)
Antony K. Sang
,
George M. Muthaa
,
Zacharia K. Mbugua
Creative Education
Vol.3 No.1
,February 22, 2012
DOI:
10.4236/ce.2012.31018
9,478
Downloads
16,272
Views
Citations
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