Volume 14, Number 1, February 2021 (Special Issue on )

Cover Page, Table of Contents and Others: PDF (size: 8052KB)

• Optimizing Blockchains Structures Based on Entropy and TOPSIS Model ()
  Parisa Sabbagh
  Journal of Service Science and Management Vol.14 No.1,  February 26, 2021
  DOI: 10.4236/jssm.2021.141008    505 Downloads  1,646 Views   Citations
  This article belongs to the Special Issue on
• Evaluation of a Digital Library: An Experimental Study ()
  Jamilah A. Alokluk, Aisha Al-Amri
  Journal of Service Science and Management Vol.14 No.1,  February 24, 2021
  DOI: 10.4236/jssm.2021.141007    1,643 Downloads  5,733 Views   Citations
  This article belongs to the Special Issue on
• The Logistics of Online Clothing Returns in Sweden and How to Reduce its Environmental Impact ()
  Sharon Cullinane, Kevin Cullinane
  Journal of Service Science and Management Vol.14 No.1,  February 20, 2021
  DOI: 10.4236/jssm.2021.141006    3,307 Downloads  6,296 Views   Citations
  This article belongs to the Special Issue on
• The Temporal Dimension of Shopping Behavior ()
  Jacob Hornik
  Journal of Service Science and Management Vol.14 No.1,  February 19, 2021
  DOI: 10.4236/jssm.2021.141005    483 Downloads  2,592 Views   Citations
  This article belongs to the Special Issue on
• Research Status of Job Satisfaction of Medical Staff and its Influencing Factors ()
  Zhixiang Chen, Baiyi Wang, Yu Lin, Changwang Luo, Fei Li, Shengshi Lu, Juncheng Guo
  Journal of Service Science and Management Vol.14 No.1,  February 19, 2021
  DOI: 10.4236/jssm.2021.141004    816 Downloads  2,567 Views   Citations
  This article belongs to the Special Issue on
• Does Trading Activity of China’s A-Share Improve after the Inclusion of China’s A-Share in the MSCI Index? ()
  Hongbin Deng
  Journal of Service Science and Management Vol.14 No.1,  February 8, 2021
  DOI: 10.4236/jssm.2021.141003    579 Downloads  1,519 Views   Citations
  This article belongs to the Special Issue on
• The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery ()
  Lishan Su, Sekar Raju, Russell N. Laczniak
  Journal of Service Science and Management Vol.14 No.1,  February 3, 2021
  DOI: 10.4236/jssm.2021.141002    599 Downloads  2,313 Views   Citations
  This article belongs to the Special Issue on
• The Role of Robotics in Mitigating Unknown-Unknown Risks: Case of COVID-19 ()
  Mounir El Khatib, Hamda Al Falasi, Maryam Al Moosawi, Sara Bin Shafi
  Journal of Service Science and Management Vol.14 No.1,  January 21, 2021
  DOI: 10.4236/jssm.2021.141001    679 Downloads  1,618 Views   Citations
  This article belongs to the Special Issue on