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Most cited papers in Journal of Service Science and Management

The Mediating Role of Customer Trust on Customer Loyalty

Nha Nguyen, André Leclerc, Gaston LeBlanc

Journal of Service Science and Management Vol.6 No.1, March 25, 2013

DOI: 10.4236/jssm.2013.61010 24,494 Downloads 39,153 Views Citations
Effect of Online Reviews on Consumer Purchase Behavior

Zan Mo, Yan-Fei Li, Peng Fan

Journal of Service Science and Management Vol.8 No.3, June 29, 2015

DOI: 10.4236/jssm.2015.83043 35,184 Downloads 49,139 Views Citations
A Review on Deteriorating Inventory Study

Ruxian Li, Hongjie Lan, John R. Mawhinney

Journal of Service Science and Management Vol.3 No.1, March 29, 2010

DOI: 10.4236/jssm.2010.31015 12,611 Downloads 28,384 Views Citations
The Influential Factors of Employees’ Innovative Behavior and the Management Advices

Xiangyin Li, Yishuang Zheng

Journal of Service Science and Management Vol.7 No.6, December 16, 2014

DOI: 10.4236/jssm.2014.76042 13,599 Downloads 18,825 Views Citations
Lean and Industry 4.0—Twins, Partners, or Contenders? A Due Clarification Regarding the Supposed Clash of Two Production Systems

Bruno G. Rüttimann, Martin T. Stöckli

Journal of Service Science and Management Vol.9 No.6, December 5, 2016

DOI: 10.4236/jssm.2016.96051 3,986 Downloads 10,822 Views Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China

Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad

Journal of Service Science and Management Vol.8 No.3, May 8, 2015

DOI: 10.4236/jssm.2015.83032 23,336 Downloads 34,091 Views Citations
Internet of Things Business Models

Hubert C. Y. Chan

Journal of Service Science and Management Vol.8 No.4, August 12, 2015

DOI: 10.4236/jssm.2015.84056 17,026 Downloads 25,497 Views Citations
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry

Andrea Bonaccorsi, Gionata Carmignani, Francesco Zammori

Journal of Service Science and Management Vol.4 No.4, December 7, 2011

DOI: 10.4236/jssm.2011.44048 18,448 Downloads 36,419 Views Citations
Additive Manufacturing: The Most Promising Technology to Alter the Supply Chain and Logistics

Mohsen Attaran

Journal of Service Science and Management Vol.10 No.3, May 4, 2017

DOI: 10.4236/jssm.2017.103017 9,639 Downloads 17,353 Views Citations
This article belongs to the Special Issue Supply Chain Management
Competitive Priorities and Competitive Advantage in Jordanian Manufacturing

Abdulkareem S. Awwad, Adel A. Al Khattab, John R. Anchor

Journal of Service Science and Management Vol.6 No.1, March 25, 2013

DOI: 10.4236/jssm.2013.61008 99,505 Downloads 110,276 Views Citations

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