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Most downloaded papers in Journal of Service Science and Management

Competitive Priorities and Competitive Advantage in Jordanian Manufacturing

Abdulkareem S. Awwad, Adel A. Al Khattab, John R. Anchor

Journal of Service Science and Management Vol.6 No.1, March 25, 2013

DOI: 10.4236/jssm.2013.61008 99,212 Downloads 109,419 Views Citations
Effect of Online Reviews on Consumer Purchase Behavior

Zan Mo, Yan-Fei Li, Peng Fan

Journal of Service Science and Management Vol.8 No.3, June 29, 2015

DOI: 10.4236/jssm.2015.83043 30,583 Downloads 43,013 Views Citations
The Mediating Role of Customer Trust on Customer Loyalty

Nha Nguyen, André Leclerc, Gaston LeBlanc

Journal of Service Science and Management Vol.6 No.1, March 25, 2013

DOI: 10.4236/jssm.2013.61010 23,368 Downloads 37,134 Views Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China

Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad

Journal of Service Science and Management Vol.8 No.3, May 8, 2015

DOI: 10.4236/jssm.2015.83032 23,028 Downloads 32,277 Views Citations
A Survey of the Effect of Social Media Marketing on Online Shopping of Customers by Mediating Variables

Alireza Mohammadpour, Taher Roshandel Arbatani, Tahmoures Hassan Gholipour, Fereshteh Farzianpour, Shadi Hosseini

Journal of Service Science and Management Vol.7 No.5, October 31, 2014

DOI: 10.4236/jssm.2014.75034 20,401 Downloads 27,209 Views Citations
Layoffs and Downsizing Implications for the Leadership Role of Human Resources

Bahaudin G. Mujtaba, Tipakorn Senathip

Journal of Service Science and Management Vol.13 No.2, March 31, 2020

DOI: 10.4236/jssm.2020.132014 19,760 Downloads 49,733 Views Citations
A Markov Model for Human Resources Supply Forecast Dividing the HR System into Subgroups

Rachid Belhaj, Mohamed Tkiouat

Journal of Service Science and Management Vol.6 No.3, August 6, 2013

DOI: 10.4236/jssm.2013.63023 19,667 Downloads 32,040 Views Citations
The Effects of Intrinsic and Extrinsic Rewards on Employee Attitudes; Mediating Role of Perceived Organizational Support

Ayesha Ajmal, Mohsin Bashir, Muhammad Abrar, Muhammad Mahroof Khan, Shahnawaz Saqib

Journal of Service Science and Management Vol.8 No.4, July 21, 2015

DOI: 10.4236/jssm.2015.84047 19,057 Downloads 25,054 Views Citations
Intercity Bus Scheduling for the Saudi Public Transport Company to Maximize Profit and Yield Additional Revenue

Mohamad K. Hasan, Ahmad A. Al Hammad

Journal of Service Science and Management Vol.3 No.3, October 8, 2010

DOI: 10.4236/jssm.2010.33044 18,912 Downloads 45,198 Views Citations
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry

Andrea Bonaccorsi, Gionata Carmignani, Francesco Zammori

Journal of Service Science and Management Vol.4 No.4, December 7, 2011

DOI: 10.4236/jssm.2011.44048 18,219 Downloads 35,980 Views Citations

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