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Affiliation
ISSN
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The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,437
Downloads
5,050
Views
Citations
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective
(Articles)
Ronglin Xu
,
Jianqiong Wang
American Journal of Industrial and Business Management
Vol.6 No.12
,December 23, 2016
DOI:
10.4236/ajibm.2016.612105
2,027
Downloads
5,352
Views
Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy
(Articles)
Charles Adusei
,
Isaac Tweneboah-Koduah
Open Access Library Journal
Vol.6 No.1
,January 25, 2019
DOI:
10.4236/oalib.1105167
1,830
Downloads
17,128
Views
Citations
An Overview of Citizen Satisfaction with Public Service: Based on the Model of Expectancy Disconfirmation
(Articles)
Rashmi Chatterjee
,
Rathny Suy
Open Journal of Social Sciences
Vol.7 No.4
,April 19, 2019
DOI:
10.4236/jss.2019.74019
2,250
Downloads
10,325
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,181
Downloads
13,177
Views
Citations
The Effect of Provided Education Services on Meeting Residents’ Satisfaction in the United Arab Emirates, the Case of Ajman Emirate
(Articles)
Hajar Al Hubaishi
,
Abdelrahim Ali
Creative Education
Vol.13 No.4
,April 29, 2022
DOI:
10.4236/ce.2022.134093
146
Downloads
703
Views
Citations
An Analysis of the Women Commuters’ Satisfaction in the Public Bus Service in Bangladesh: A Survey on Local Buses in Major Cities
(Articles)
Ayesha Umme
,
Kojima Aya
,
Kubota Hisashi
Journal of Transportation Technologies
Vol.12 No.4
,August 18, 2022
DOI:
10.4236/jtts.2022.124033
236
Downloads
1,464
Views
Citations
Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
224
Downloads
2,010
Views
Citations
Applying the Service-Profit Chain to Internet Service Businesses
(Articles)
Jin-Woo Kim
,
Michael Richarme
Journal of Service Science and Management
Vol.2 No.2
,June 17, 2009
DOI:
10.4236/jssm.2009.22013
6,870
Downloads
13,667
Views
Citations
Total Quality Management in Private and Public Sectors in Bahrain: An Exploratory Study
(Articles)
Masooma Salman
Journal of Service Science and Management
Vol.15 No.4
,August 8, 2022
DOI:
10.4236/jssm.2022.154027
257
Downloads
2,143
Views
Citations
Satisfaction of Health Care Users with the Quality of Health Care Services in Senegal: A Multi-Level Approach
(Articles)
Ndiack Fall
Modern Economy
Vol.8 No.9
,September 28, 2017
DOI:
10.4236/me.2017.89079
1,477
Downloads
3,167
Views
Citations
Entrepreneurship Education at the Crossroad in Hong Kong
(Articles)
C. K. Cheung
Creative Education
Vol.3 No.5
,September 27, 2012
DOI:
10.4236/ce.2012.35098
5,708
Downloads
9,529
Views
Citations
The Methodology and Research Participation Experiences of Participants in the Aborted Suicide Attempt Study
(Articles)
Paul W. C. Wong
,
Noel C. F. Kwok
,
Konrad Michel
,
Gilbert K. H. Wong
Psychology
Vol.8 No.1
,January 12, 2017
DOI:
10.4236/psych.2017.81005
1,646
Downloads
4,590
Views
Citations
This article belongs to the Special Issue on
Crisis Intervention and Suicide Prevention
Effect of Initiation of Basal Insulin Glargine on Glycemic Control in Patients with Diabetes: Real Life Experience from Hong Kong
(Articles)
Chi-Kin Yeung
,
Fhkcp Fhkam
,
Wilson Wai-man Ngai
,
Ip-tim Lau
Journal of Diabetes Mellitus
Vol.7 No.3
,July 28, 2017
DOI:
10.4236/jdm.2017.73009
1,232
Downloads
3,026
Views
Citations
Study on the Efficiency and the Cooperative Direction of Tourism and Leisure Industry in Guangdong-Hong Kong-Macao Greater Bay Area
(Articles)
Lanqi Zeng
Open Journal of Social Sciences
Vol.6 No.1
,January 19, 2018
DOI:
10.4236/jss.2018.61007
1,582
Downloads
3,605
Views
Citations
Study on the Guangdong-Hong Kong-Macao Greater Bay Area
(Articles)
Qianwen Yu
Modern Economy
Vol.10 No.3
,March 1, 2019
DOI:
10.4236/me.2019.103040
2,348
Downloads
6,602
Views
Citations
Promotion of Maple Bridge Experience in Guangdong-Hong Kong-Macau Grand Bay Area under the Background of Non-Unitary System
(Articles)
Ying Ren
Open Journal of Social Sciences
Vol.7 No.4
,April 12, 2019
DOI:
10.4236/jss.2019.74008
625
Downloads
1,432
Views
Citations
Research on Competitiveness Evaluation Index System of Cultural Tourism Enterprises in the Guangdong-Hong Kong-Macao Greater Bay Area
(Articles)
Chuhan Wong
,
Yirun Chen
,
Mu Zhang
Journal of Service Science and Management
Vol.12 No.5
,August 5, 2019
DOI:
10.4236/jssm.2019.125039
746
Downloads
2,000
Views
Citations
Herding Behavior between Chinese and Hong Kong Stock Market—Based on Shanghai-Hong Kong Stock Connect Policy
(Articles)
Limin He
Modern Economy
Vol.11 No.4
,April 16, 2020
DOI:
10.4236/me.2020.114062
620
Downloads
1,851
Views
Citations
Main Problems and Future Prospects of Environmental Supervision in Guangdong-Hong Kong-Macau Grand Bay Area
(Articles)
Ying Ren
Chinese Studies
Vol.9 No.2
,May 7, 2020
DOI:
10.4236/chnstd.2020.92005
561
Downloads
1,255
Views
Citations
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