After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy

Journals Menu

Follow SCIRP

	+1 323-425-8868
	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

Open Access Library Journal

ISSN Print: 2333-9705
ISSN Online: 2333-9721
www.scirp.org/journal/oalibj
E-mail: service@oalib.com

Google-based Impact Factor: 0.73
Citations h5-index & Ranking*

Journals Menu

"After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy"
written by Charles Adusei, Isaac Tweneboah-Koduah,
published by Open Access Library Journal, Vol.6 No.1, 2019

has been cited by the following article(s):

Google Scholar
CrossRef

[1]	Work from home connection: a cluster analysis based on the Internet service attributes towards subscribers profile
	Digital Transformation and Society, 2023

[2]	Quality of service management in automotive service stations
	FME Transactions, 2022

[3]	Marketing and Its Social Implications: Concerns and Initiatives
	International Journal of Social Ecology and …, 2022

[4]	The role of infrastructure in the automotive value chain
	2022

[5]	Upravljanje upotrebnim kvalitetom održavanja motornih vozila u autoservisima
	FME Transactions, 2022

[6]	PENGARUH AFTER SALES SERVICE TERHADAP KEPUASAN PELANGGAN LAPTOP ASUS DI KOTA PALEMBANG
	2022

[7]	Estrategias de marketing para la calidad de servicio postventa de la empresa JGM Consultores EIRL–Chiclayo
	2022

[8]	A predictive analytics approach to improve the dealers-manufacturer relationship in the after-sales service network; case study in the automotive industry
	International Journal of …, 2022

[9]	Study on an architecture of ontology-based task modeling and deduction for automotive troubleshooting service
	Proceedings of the Institution of Mechanical …, 2022

[10]	Business Practices and Customers Satisfaction among Motorcycle Dealers in General Santos City
	2021

[11]	Qualidade e satisfação dos clientes face aos serviços da CST e da Unitel
	2021

[12]	Effectiveness of Loyalty Programs in Customer Retention: A Multiple Mediation Analysis
	2021

[13]	A Theoretical Framework for Customer Satisfaction and Customer Loyalty at Automobile After Sales Service Centres
	2021

[14]	GROWING IMPORTANCE OF AFTER SALE SERVICE IN INDIAN AUTOMOBILE SECTOR: A REVIEW OF STUDY
	PIMT Journal of Research, 2021

[15]	Perceived High Performance Work Systems (HPWS) and Employee Service Performance in the Automotive Industry
	Asian Journal of Business …, 2021

[16]	Effect of High Performance Work System (HPWS) on Service Employees Performance in the Automotive Retail Industry
	Asian Journal of Business …, 2021

[17]	Service quality and customer satisfaction on two wheelers in Nepal
	2020

[18]	Product Quality and After-Sales Service in Improving Customer Satisfaction and Loyalty
	2020

[19]	The Role of Customer Value Co-Creation Behavior in Business Management

[1]	Work from home connection: a cluster analysis based on the Internet service attributes towards subscribers profile Digital Transformation and Society, 2023 DOI:10.1108/DTS-07-2022-0033

[2]	Quality of service management in automotive service stations FME Transactions, 2022 DOI:10.5937/fme2201131V

[3]	Socially-Responsible Target Marketing and Marketing Communications International Journal of Social Ecology and Sustainable Development, 2022 DOI:10.4018/IJSESD.293247

[4]	Socially-Responsible Target Marketing and Marketing Communications International Journal of Social Ecology and Sustainable Development, 2022 DOI:10.4018/IJSESD.293247

Follow SCIRP

	+1 323-425-8868
	customer@scirp.org
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

Open Access Library Journal

Open Access Library Journal

Journals Menu

Home

About SCIRP

Service

Policies