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Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,381
Downloads
14,703
Views
Citations
Call Auction Markets with Risk-Averse Specialists
(Articles)
Paolo Vitale
Theoretical Economics Letters
Vol.2 No.2
,May 23, 2012
DOI:
10.4236/tel.2012.22030
5,199
Downloads
8,293
Views
Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers
(Articles)
Said Echchakoui
American Journal of Industrial and Business Management
Vol.3 No.1
,January 17, 2013
DOI:
10.4236/ajibm.2013.31003
10,272
Downloads
18,009
Views
Citations
Computer Aided Call for Tenders: A Tool for Software Bidding
(Articles)
Jorge Hochstetter
,
Carlos Cares
Journal of Software Engineering and Applications
Vol.7 No.7
,June 11, 2014
DOI:
10.4236/jsea.2014.77055
4,290
Downloads
5,887
Views
Citations
Regression Testing in Developer Environment for Absence of Code Coverage
(Articles)
M. Thillaikarasi
,
K. Seetharaman
Journal of Software Engineering and Applications
Vol.7 No.8
,July 7, 2014
DOI:
10.4236/jsea.2014.78057
3,368
Downloads
4,909
Views
Citations
Reusable Function Discovery by Call-Graph Analysis
(Articles)
Dan Zhao
,
Li Miao
,
Dafang Zhang
Journal of Software Engineering and Applications
Vol.8 No.4
,April 15, 2015
DOI:
10.4236/jsea.2015.84019
3,147
Downloads
3,858
Views
Citations
Risk-Neutral Pricing of European Call Options: A Specious Concept
(Articles)
Daniel T. Cassidy
Journal of Mathematical Finance
Vol.8 No.2
,May 9, 2018
DOI:
10.4236/jmf.2018.82022
885
Downloads
3,639
Views
Citations
A Study on Numerical Solution of Black-Scholes Model
(Articles)
Md. Nurul Anwar
,
Laek Sazzad Andallah
Journal of Mathematical Finance
Vol.8 No.2
,May 17, 2018
DOI:
10.4236/jmf.2018.82024
1,862
Downloads
9,224
Views
Citations
Put-Call Parity in Equity Options Markets: Recent Evidence
(Articles)
Timothy A. Krause
Theoretical Economics Letters
Vol.9 No.4
,March 26, 2019
DOI:
10.4236/tel.2019.94039
1,156
Downloads
3,085
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
856
Downloads
2,986
Views
Citations
African Lion Population Estimates in Tanzania’s Ruaha National Park
(Articles)
Michael H. Kimaro
,
Hillary T. Mrosso
,
Simon J. Chidodo
,
Nyemo A. Chilagane
,
Fenrick F. Msigwa
,
George B. Bulenga
,
Rose P. Kicheleri
,
Charles P. Mgeni
,
Rajabu J. Kangile
,
Elisante A. Kimambo
,
Courtney Hughes
,
Camille Warbington
,
Helen Mchaki
,
Daniel Mathayo
,
Halima R. Kiwango
Open Journal of Ecology
Vol.12 No.8
,August 18, 2022
DOI:
10.4236/oje.2022.128031
191
Downloads
1,794
Views
Citations
Estimates of Density and Population Size of African Lions in the Katavi National Park, Tanzania
(Articles)
Shwahibu Massawe
,
Hillary Thomas Mrosso
,
Michael Honorati Kimaro
Open Journal of Ecology
Vol.12 No.9
,September 23, 2022
DOI:
10.4236/oje.2022.129035
233
Downloads
1,547
Views
Citations
This article belongs to the Special Issue on
Ecology and Conservation
Simultaneous Interpreting Output Assessment of Earnings Conference Call: Case Analysis of Tencent 2022 Q3 Result Announcement
(Articles)
Hongfei Li
,
Jinyu Liu
Open Journal of Applied Sciences
Vol.14 No.1
,January 31, 2024
DOI:
10.4236/ojapps.2024.141017
53
Downloads
194
Views
Citations
A New Description of the Advertisement Call of Terrestrial Nebulous Treefrog,
Scinax nebulosus
(Spix, 1824) in Brazil: Implications for Interpopulation Variation
(Articles)
José R. de Oliveira-Santos
,
Geraldo J. B. Moura
,
Marcelo N. C. Kokubum
,
Priscila G. Gambale
Open Access Library Journal
Vol.11 No.3
,March 21, 2024
DOI:
10.4236/oalib.1111269
28
Downloads
150
Views
Citations
The Influence of Initial Management and Family Stress on Metabolic Control in Children with Type 1 Diabetes
(Articles)
Irén Tiberg
,
Inger Hallström
,
Annelie Carlsson
International Journal of Clinical Medicine
Vol.1 No.2
,November 30, 2010
DOI:
10.4236/ijcm.2010.12008
4,020
Downloads
7,593
Views
Citations
Hyperglycemia is associated with increased length of stay and total cost in patients hospitalized for congestive heart failure
(Articles)
Santhi Adigopula
,
Yan Feng
,
Varsha Babu
,
Konstantinos M. Parperis
,
Yaw Amoateng-Adjepong
,
Stuart Zarich
World Journal of Cardiovascular Diseases
Vol.3 No.2
,April 30, 2013
DOI:
10.4236/wjcd.2013.32038
4,630
Downloads
7,928
Views
Citations
Effects of Air Pollution on Disease Respiratory: Structures Lag
(Articles)
Amaury de Souza
,
Yuming Guo
,
Hamilton Germano Pavão
,
Widinei Alves Fernandes
Health
Vol.6 No.12
,June 9, 2014
DOI:
10.4236/health.2014.612163
5,239
Downloads
7,219
Views
Citations
An Audit of Admissions to Intensive Care Unit at Kamuzu Central Hospital in Malawi
(Articles)
Rodwell Gundo
,
Edoly Shirley Lengu
,
Alfred Maluwa
,
Onias Mtalimanja
,
Deliwe Chipeta
,
Clement Kadyaudzu
Open Journal of Nursing
Vol.4 No.8
,July 3, 2014
DOI:
10.4236/ojn.2014.48061
3,617
Downloads
5,965
Views
Citations
Long-Term Re-Admission after Hospital Discharge in Patients Admitted with Acute Heart Failure: The Prognostic Value of the Six-Minute Walk Test Distance
(Articles)
Dakaboué Germain Mandi
,
Dangwé Temoua Naïbé
,
Joel Bamouni
,
Rélwendé Aristide Yaméogo
,
Yibar Kambiré
,
Koudougou Jonas Kologo
,
Georges Rosario Christian Millogo
,
Nobila Valentin Yaméogo
,
Anna Thiam Tall
,
Patrice Zabsonré
Open Access Library Journal
Vol.5 No.9
,September 26, 2018
DOI:
10.4236/oalib.1104841
811
Downloads
2,104
Views
Citations
The Impact of Risk Factors Reduction Scenarios on Hospital Admissions, Disability-Adjusted Life Years and the Hospitalisation Cost of Cardiovascular Disease in Thailand
(Articles)
Rungkarn Inthavong
,
Khaled Khatab
,
Malcolm Whitfield
,
Karen Collins
,
Mubarak Ismail
,
Maruf Raheem
Open Access Library Journal
Vol.7 No.3
,March 20, 2020
DOI:
10.4236/oalib.1106160
151
Downloads
606
Views
Citations
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