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DOI
Author
Journal
Affiliation
ISSN
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Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,728
Downloads
9,963
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,610
Downloads
19,318
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,588
Downloads
9,689
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,234
Downloads
3,590
Views
Citations
Analysis of Determinants of Entrepreneurial Intentions among Construction Workers
(Articles)
R. Raghunath Reddy
,
Muddu Vinay
,
P. Venkateswarlu
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92022
873
Downloads
2,091
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Influence of Specialization on Entrepreneurial Intentions of the Students Pursuing Management Program
(Articles)
Vivek Ranga
,
R. Raghunath Reddy
,
Deepal N. Perera
,
P. Venkateswarlu
Theoretical Economics Letters
Vol.9 No.2
,February 26, 2019
DOI:
10.4236/tel.2019.92025
1,055
Downloads
3,042
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Factors Influencing the Adoption of E-Services by the Informal Sector: A Case of ECIS under NAPSA
(Articles)
Mubanga Musenga
,
Jackson Phiri
Open Journal of Business and Management
Vol.11 No.4
,July 27, 2023
DOI:
10.4236/ojbm.2023.114102
80
Downloads
455
Views
Citations
Social Action Explanation and Intentions in Sociology and Social Sciences
(Articles)
Albertina Oliverio
Advances in Applied Sociology
Vol.13 No.8
,August 28, 2023
DOI:
10.4236/aasoci.2023.138036
181
Downloads
784
Views
Citations
Teachers’ Entrepreneurship: Intentions and Actions
(Articles)
Paraskevi Charoula Anagnou
,
Aikaterini Vasiou
Creative Education
Vol.14 No.13
,December 27, 2023
DOI:
10.4236/ce.2023.1413170
71
Downloads
312
Views
Citations
This article belongs to the Special Issue on
International Mobility in Education, Gamification in Education and Lifelong Learning
Bite-Sized Learning on TikTok: Exploring the Platform’s Educational Value within the Framework of TAM (Technology Acceptance Theory)
(Articles)
Imane Jai Lamimi
,
Sadik Madani Alaoui
,
Meryem Ouelfatmi
Open Journal of Social Sciences
Vol.12 No.4
,April 19, 2024
DOI:
10.4236/jss.2024.124015
44
Downloads
329
Views
Citations
Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
,March 23, 2020
DOI:
10.4236/ojbm.2020.82051
1,383
Downloads
8,155
Views
Citations
Holonic Production System to Obtain Flexibility for Customer Satisfaction
(Articles)
Gandolfo Dominici
Journal of Service Science and Management
Vol.1 No.3
,December 30, 2008
DOI:
10.4236/jssm.2008.13027
5,330
Downloads
10,243
Views
Citations
Service System Decoupling for Mass Customization: A Case Study in Catering Services
(Articles)
Jue CHEN
,
Yunhong HAO
Journal of Service Science and Management
Vol.2 No.4
,December 14, 2009
DOI:
10.4236/jssm.2009.24030
8,079
Downloads
14,264
Views
Citations
Mixed Channel Service Competition Based on Different Service Pattern in Software-as-a-Service
(Articles)
Haiqing Hu
,
Jianyuan Yan
iBusiness
Vol.4 No.1
,March 31, 2012
DOI:
10.4236/ib.2012.41008
4,067
Downloads
7,238
Views
Citations
Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market
(Articles)
Guenka Petrova
,
Nikolay Mateev
,
Dimitar Barumov
,
Lily Peikova
,
Maria Dimitrova
,
Manoela Manova
Modern Economy
Vol.4 No.9
,September 5, 2013
DOI:
10.4236/me.2013.49060
3,902
Downloads
6,478
Views
Citations
A Globally Integrated Supply Chain Delivery Quality Strategy: Transformation Insights at the Nokia Devices Unit
(Articles)
Anne-Maarit Majanoja
,
Michael C. Loney
,
Björn Wörlund
,
Linnéa Linko
,
Ville Leppänen
American Journal of Industrial and Business Management
Vol.4 No.8
,August 25, 2014
DOI:
10.4236/ajibm.2014.48050
5,307
Downloads
7,535
Views
Citations
Determinants of Online Banking Adoption among Ghanaian University Students
(Articles)
Benjamin B. Angenu
,
Fedelis Quansah
,
Abednego F. Okoe
Journal of Service Science and Management
Vol.8 No.2
,April 1, 2015
DOI:
10.4236/jssm.2015.82020
4,036
Downloads
5,966
Views
Citations
A Comparative Study of Competitive Brand Based on Customer-Perceived Value—Evidences from IAT
(Articles)
Yaozhong Liu
,
Qifeng Sun
Open Journal of Social Sciences
Vol.3 No.7
,July 24, 2015
DOI:
10.4236/jss.2015.37040
4,473
Downloads
7,181
Views
Citations
Airport Management—Value of Customer Display Systems
(Articles)
Adam Marks
,
Maytha AL-Ali
,
Kees Rietsema
Intelligent Information Management
Vol.7 No.5
,September 23, 2015
DOI:
10.4236/iim.2015.75021
6,639
Downloads
8,543
Views
Citations
The Public Perception of Corporate Social Responsibility and Its Effects on Customer Behaviour in China
(Articles)
Junwu Chai
,
Pengfei Chang
,
Zhenhua Wang
,
Yaw Brew
American Journal of Industrial and Business Management
Vol.5 No.10
,October 27, 2015
DOI:
10.4236/ajibm.2015.510061
4,081
Downloads
7,198
Views
Citations
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