Airport Management—Value of Customer Display Systems

Adam Marks¹, Maytha AL-Ali¹, Kees Rietsema²

¹Zayed University, Dubai, UAE.
²College of Business, Embry-Riddle Aeronautical University, Daytona Beach, USA.

DOI: 10.4236/iim.2015.75021                

Abstract

By providing real-time updates of essential information, airports not only display and disseminate information but also help control the flow of traffic. In order to maximize available space, particularly in high traffic areas, Airport Display Information Systems should be integrated into the overall design of the airport and their positioning should be carefully planned to deliver optimal results. Airport Display Information Systems can help airports maximize space, increase customer satisfaction, and generate new revenue opportunities. The technology is designed not only to comply with environmental regulations, but also to help airports keep budgets in check. This paper discusses airport display systems, their connections and interoperability with other systems and who the key airport users of these airport display systems are.

Keywords

Airport, Aviation, Management Information Systems, Customer Display

Conflicts of Interest

The authors declare no conflicts of interest.

References

[1]	Marks, A., Rietsema, K. and Hudson, G. (2013) Aviation Managmenet Information Systems. Embry-Riddle Press.
[2]	Airport Cooperative Reseach Program (2008) Integrative Airport Information Systems—Report 13. Transporation Research Board.
[3]	(2010) ACRP Synthesis 21 Airport Energy Efficiency and Cost Reduction. Transportation Research Board.