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Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
106
Downloads
782
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
348
Downloads
2,951
Views
Citations
Analyzing the Future Development Prospect of “Starbucks”
(Articles)
Jing Ye
iBusiness
Vol.14 No.3
,September 20, 2022
DOI:
10.4236/ib.2022.143012
374
Downloads
3,105
Views
Citations
Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example
(Articles)
Chen Liang
,
Chenggang Li
Journal of Service Science and Management
Vol.16 No.1
,February 9, 2023
DOI:
10.4236/jssm.2023.161002
259
Downloads
2,483
Views
Citations
Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China
(Articles)
Zhide Luo
,
Ador G. Paulino
Journal of Service Science and Management
Vol.16 No.3
,May 5, 2023
DOI:
10.4236/jssm.2023.163011
142
Downloads
806
Views
Citations
Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review
(Articles)
Fei Wu
,
Nadezda Sorokina
,
Eka Diraksa Putra
Open Journal of Business and Management
Vol.11 No.3
,May 31, 2023
DOI:
10.4236/ojbm.2023.113069
401
Downloads
2,467
Views
Citations
Services Typology from the Perspective of the Labour Process, Including the User as a Production Component
(Articles)
Leonel Corona-Treviño
Open Journal of Business and Management
Vol.11 No.5
,September 19, 2023
DOI:
10.4236/ojbm.2023.115130
61
Downloads
244
Views
Citations
The Mediating Effect of Customer Satisfaction on Fintech Literacy and Sustainable Intention of Using Mobile Financial Services
(Articles)
Md. Kamal Uddin
,
Shelina Nasrin
Open Journal of Business and Management
Vol.11 No.5
,September 27, 2023
DOI:
10.4236/ojbm.2023.115138
141
Downloads
752
Views
Citations
Value-Added Tax Change Implementation Aftermath: A Case of MTN
(Articles)
Phindile R. Nene
Open Journal of Business and Management
Vol.11 No.6
,November 14, 2023
DOI:
10.4236/ojbm.2023.116164
69
Downloads
494
Views
Citations
The Influence of Opinion Leaders’ Interaction Quality on Platform Brand Value Based on the Logic of Prosumption
(Articles)
Lei Shen
,
Hai Hou
,
Yuhong Zhu
,
Ali Muhammad
iBusiness
Vol.15 No.4
,December 29, 2023
DOI:
10.4236/ib.2023.154019
50
Downloads
194
Views
Citations
Assessing the Effects of the Human Resource Information System on Work Performance at Zesco Limited
(Articles)
Mwambo Shabongo
,
Jackson Phiri
Open Journal of Business and Management
Vol.12 No.2
,March 28, 2024
DOI:
10.4236/ojbm.2024.122059
47
Downloads
248
Views
Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection
(Articles)
Santi Novani
,
Kyoichi Kijima
Journal of Service Science and Management
Vol.5 No.1
,March 28, 2012
DOI:
10.4236/jssm.2012.51013
7,195
Downloads
14,857
Views
Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study
(Articles)
Johnny B. McDonald
,
Charles R. Needham
Open Journal of Business and Management
Vol.8 No.3
,May 29, 2020
DOI:
10.4236/ojbm.2020.83084
824
Downloads
2,474
Views
Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis
(Articles)
Yoganandham Govindharaj
,
Elanchezhian Govindasamy
,
Govindaraj Arumugam
Journal of Human Resource and Sustainability Studies
Vol.9 No.1
,March 19, 2021
DOI:
10.4236/jhrss.2021.91009
399
Downloads
1,910
Views
Citations
Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
291
Downloads
2,648
Views
Citations
Hydrochemical Peculiarities of Bog Ecosystems in the North-Siberian Lowland
(Articles)
Tamara Efremova
,
Stanislav Efremov
Journal of Water Resource and Protection
Vol.2 No.7
,July 23, 2010
DOI:
10.4236/jwarp.2010.27077
5,329
Downloads
8,836
Views
Citations
Characteristics of anxiety among primary and middle school teachers: a Content-based approach to state anxiety
(Articles)
Lijuan Wang
,
Dajun Zhang
Health
Vol.4 No.1
,January 12, 2012
DOI:
10.4236/health.2012.41006
4,278
Downloads
8,730
Views
Citations
Effect of the Inulin Addition on the Properties of Gluten Free Pasta
(Articles)
Marcella Mastromatteo
,
Mariapia Iannetti
,
Valentina Civica
,
Grazia Sepielli
,
Matteo Alessandro Del Nobile
Food and Nutrition Sciences
Vol.3 No.1
,January 17, 2012
DOI:
10.4236/fns.2012.31005
6,125
Downloads
11,119
Views
Citations
What Really Affects Student Satisfaction? An Assessment of Quality through a University-Wide Student Survey
(Articles)
Giuliana Solinas
,
Maria Dolores Masia
,
Giorgio Maida
,
Elena Muresu
Creative Education
Vol.3 No.1
,February 17, 2012
DOI:
10.4236/ce.2012.31006
7,661
Downloads
14,079
Views
Citations
Climate Characteristics over Southern Highlands Tanzania
(Articles)
Yassin Mbululo
,
Fatuma Nyihirani
Atmospheric and Climate Sciences
Vol.2 No.4
,November 2, 2012
DOI:
10.4236/acs.2012.24039
5,683
Downloads
10,555
Views
Citations
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