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A Research on Service Recognition
(Articles)
Shuliang Wang
,
Jingru Tian
,
Shanshan Zou
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31010
4,700
Downloads
8,169
Views
Citations
Assessing the Cumulative Effect of Service Errors on Customer Perceptions
(Articles)
Rhonda L. Hensley
,
Joanne S. Utley
Journal of Service Science and Management
Vol.12 No.4
,June 21, 2019
DOI:
10.4236/jssm.2019.124035
796
Downloads
1,885
Views
Citations
Current Status of Civil-Service System in China and Its Orientation to Reform
(Articles)
Ji Pengfei
Chinese Studies
Vol.4 No.2
,April 17, 2015
DOI:
10.4236/chnstd.2015.42007
5,187
Downloads
6,008
Views
Citations
Qualimetric Assessment of the Public Services Efficiency Provision in the Kyrgyz Republic
(Articles)
Aigul Musaeva
,
Salmorbekova Rita
,
Kunduzkhan Karimova
,
Zhypargul Abdullaeva
Open Journal of Political Science
Vol.11 No.1
,January 22, 2021
DOI:
10.4236/ojps.2021.111008
291
Downloads
939
Views
Citations
Location Patterns of Restaurants in Istanbul
(Articles)
Hatice Ayatac
,
Vedia Dokmeci
Current Urban Studies
Vol.5 No.2
,June 30, 2017
DOI:
10.4236/cus.2017.52012
1,422
Downloads
2,822
Views
Citations
Extracting SOA Candidate Software Services from an Organization’s Object Oriented Models
(Articles)
Rana Yousef
,
Omar Adwan
,
Mohammad A. M. Abushariah
Journal of Software Engineering and Applications
Vol.7 No.9
,August 15, 2014
DOI:
10.4236/jsea.2014.79071
4,009
Downloads
5,129
Views
Citations
Applying the Service-Profit Chain to Internet Service Businesses
(Articles)
Jin-Woo Kim
,
Michael Richarme
Journal of Service Science and Management
Vol.2 No.2
,June 17, 2009
DOI:
10.4236/jssm.2009.22013
6,869
Downloads
13,666
Views
Citations
The nurses’ voice of working in a newly established community based 24-hour support center for people with psychiatric disabilities
(Articles)
Ann-Christin Janlöv
,
Agneta Berg
Open Journal of Nursing
Vol.3 No.2
,June 3, 2013
DOI:
10.4236/ojn.2013.32026
4,286
Downloads
5,917
Views
Citations
AHP and CA Based Evaluation of Website Information Service Quality: An Empirical Study on High-Tech Industry Information Center Web Portals
(Articles)
Changping HU
,
Yang ZHAO
,
Mingjing GUO
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23020
6,011
Downloads
10,775
Views
Citations
The Relationship between Producer Service and Local Manufacturing Industry: Empirical Evidence from Shanghai
(Articles)
Shouming CHEN
,
Jie LI
,
Meijuan JIA
Journal of Service Science and Management
Vol.2 No.3
,September 11, 2009
DOI:
10.4236/jssm.2009.23025
5,670
Downloads
10,221
Views
Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions
(Articles)
Francisco J. Miranda
,
Antonio Chamorro
,
Luis R. Murillo
,
Juan Vega
Journal of Service Science and Management
Vol.3 No.2
,June 29, 2010
DOI:
10.4236/jssm.2010.32028
8,945
Downloads
16,622
Views
Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures
(Articles)
Avi Herbon
,
Eugene Khmelnitsky
Journal of Service Science and Management
Vol.3 No.4
,December 28, 2010
DOI:
10.4236/jssm.2010.34058
6,250
Downloads
10,869
Views
Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China
(Articles)
Qingliang Meng
,
Nongji Zhou
,
Jian Tian
,
Yijia Chen
,
Fen Zhou
Journal of Service Science and Management
Vol.4 No.1
,March 8, 2011
DOI:
10.4236/jssm.2011.41007
10,732
Downloads
20,149
Views
Citations
Radio Link Parameters Based QoE Measurement of Voice Service in GSM Network
(Articles)
Wenzhi Li
,
Jing Wang
,
Zesong Fei
,
Yuqiao Ren
,
Xiao Yang
,
Xiaoqi Wang
Communications and Network
Vol.5 No.3C
,October 4, 2013
DOI:
10.4236/cn.2013.53B2083
3,828
Downloads
6,083
Views
Citations
Analysis of the Unit Performance Degradation for Top Heater Out-of-service Operation Condition
(Articles)
Haisheng Yang
,
Shuping Chang
,
Ruitao Wu
Energy and Power Engineering
Vol.5 No.4B
,October 15, 2013
DOI:
10.4236/epe.2013.54B053
4,776
Downloads
5,960
Views
Citations
The Application of Cluster Analysis in the Classification of China’s Modern Service Industries
(Articles)
Weiwei Yang
,
Ran Miao
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76035
4,372
Downloads
5,145
Views
Citations
Pre-Service Teachers’ Comments toward Official Teacher Selection System (Civil Servant Selection Examination, KPSS) in Turkey: A Qualitative Analysis
(Articles)
Ilker Ugulu
,
Nurettin Yorek
Open Journal of Social Sciences
Vol.3 No.9
,September 15, 2015
DOI:
10.4236/jss.2015.39025
2,890
Downloads
4,199
Views
Citations
Oil, Risk Analysis Techniques, Maritime Security and Safe Passage in Pirate Infested Gulf of Guinea Waters
(Articles)
Nana Raymond Lawrence Ofosu-Boateng
Open Journal of Social Sciences
Vol.5 No.12
,December 14, 2017
DOI:
10.4236/jss.2017.512008
1,108
Downloads
2,137
Views
Citations
Analysis of Drug Patent in American Universities Based on Xlpat Platform
(Articles)
Bin Li
Open Journal of Social Sciences
Vol.6 No.12
,December 29, 2018
DOI:
10.4236/jss.2018.612023
772
Downloads
1,483
Views
Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research
(Articles)
Mo Zhang
,
Shan Jin
Journal of Service Science and Management
Vol.13 No.2
,April 29, 2020
DOI:
10.4236/jssm.2020.132026
700
Downloads
2,130
Views
Citations
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