L. L. Berry, “Relationship of Services Growing Interest, Emerging Perspectives,” Journal of the Academy of Marketing Science, Vol. 23, No. 4, 1995, pp. 236-245. - References

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L. L. Berry, “Relationship of Services: Growing Interest, Emerging Perspectives,” Journal of the Academy of Marketing Science, Vol. 23, No. 4, 1995, pp. 236-245.
http://dx.doi.org/10.1177/009207039502300402

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