Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection

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Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
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"Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection"
written by Santi Novani, Kyoichi Kijima,
published by Journal of Service Science and Management, Vol.5 No.1, 2012

has been cited by the following article(s):

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[9]	Demystifying consumer digital cocreated value: Social presence theory-informed framework and propositions Recherche et Applications en Marketing (English Edition), 2021 DOI:10.1177/2051570720961986

[10]	A potential value mining method for flight departure time based on LDA model 2021 IEEE 3rd International Conference on Civil Aviation Safety and Information Technology (ICCASIT), 2021 DOI:10.1109/ICCASIT53235.2021.9633764

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[18]	Curriculum Design and Classroom Management 2015 DOI:10.4018/978-1-4666-8246-7.ch084

[19]	A Conceptual Complaint Model for Value Co-creation Process Procedia Manufacturing, 2015 DOI:10.1016/j.promfg.2015.11.057

[20]	Service Science in Higher Education International Journal of Service Science, Management, Engineering, and Technology, 2014 DOI:10.4018/ijssmet.2014100101

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