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                                    Proceedings of the 2023 3rd International Conference on Public Management and Intelligent Society (PMIS 2023)                                     
                                    Atlantis Highlights in Intelligent Systems,      
                                    2023 
                                    DOI:10.2991/978-94-6463-200-2_149
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                                    The Effects of Good University Governance on the Public Services Quality of State Islamic University                                     
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                                    2023 
                                    DOI:10.18775/ijmsba.1849-5664-5419.2014.95.1001
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                                    The Factors of E-Government Service Quality in Kuwait During the Coronavirus Disease 2019 Pandemic.                                     
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                                    2023 
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                                    [Retracted] The Nexus among Good E‐Governance Practice, Decentralization, and Public Administration for Sustainable Local Development                                     
                                    Discrete Dynamics in Nature and Society,      
                                    2022 
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                                    Services Redesign Strategies for Demand and Capacity Management and Impact on Company Performance                                     
                                    Vision: The Journal of Business Perspective,      
                                    2022 
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                                    The Factors of E-Government Service Quality in Kuwait During the Coronavirus Disease 2019 Pandemic                                     
                                    International Journal of Electronic Government Research,      
                                    2022 
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                                    The Nexus among Good E-Governance Practice, Decentralization, and Public Administration for Sustainable Local Development                                     
                                    Discrete Dynamics in Nature and Society,      
                                    2022 
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                                    Services Redesign Strategies for Demand and Capacity Management and Impact on Company Performance                                     
                                    Vision: The Journal of Business Perspective,      
                                    2022 
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                                    Artificial Intelligence-Based Technological-Oriented Knowledge Management, Innovation, and E-Service Delivery in Smart Cities: Moderating Role of E-Governance                                     
                                    Applied Sciences,      
                                    2022 
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                                    A retrospective analysis: ICT for improved municipal service delivery amidst COVID 19                                     
                                    EUREKA: Social and Humanities,      
                                    2022 
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                                    Service Delivery and Accountability of Urban Officials: Evidence from Urban-based Local Government in Bangladesh                                     
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                                    2021 
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                                    2020 
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                                    International Journal of Electronic Government Research,      
                                    2019 
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                                    Empirically Testing the Public Value Based Conceptual Framework for Evaluating E-Government Performance in Vietnam                                     
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                                    2013 
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                                    Proposing a reference process model for the citizen‐centric evaluation of e‐government services                                     
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                                    2013 
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                                    Public sector reform in Kazakhstan: issues and perspectives                                     
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                                    2011 
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