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The Effects of Service Quality on Customer Satisfaction in Higher Learning Institutions in Tanzania
(Articles)
Winfrida Kobero
,
Omary Swallehe
Open Journal of Business and Management
Vol.10 No.3
,May 27, 2022
DOI:
10.4236/ojbm.2022.103074
582
Downloads
6,684
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
170
Downloads
1,239
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
,December 21, 2023
DOI:
10.4236/jhrss.2023.114049
134
Downloads
1,351
Views
Citations
Enhancing Quality of Life and Satisfaction through Prosthetic Intervention: A Prospective Study on Lower Limb Amputee Patients
(Articles)
Houda Migaou
,
Amine Kalai
,
Ameni Ameur
,
Soumaya Boudokhane
,
Anis Jellad
,
Zohra Ben Salah Frih
Open Access Library Journal
Vol.11 No.2
,February 29, 2024
DOI:
10.4236/oalib.1111164
27
Downloads
237
Views
Citations
Development of El-Salam Canal Automation System
(Articles)
Noha Samir Donia
Journal of Water Resource and Protection
Vol.4 No.8
,August 30, 2012
DOI:
10.4236/jwarp.2012.48069
6,643
Downloads
10,373
Views
Citations
Latent Variable Modeling Approach for Assessing Social Impacts of Mine Closure
(Articles)
Mallikarjun Rao Pillalamarry
,
Khanindra Pathak
Open Journal of Applied Sciences
Vol.4 No.14
,December 31, 2014
DOI:
10.4236/ojapps.2014.414057
3,798
Downloads
4,865
Views
Citations
This article belongs to the Special Issue on
Engineering Research for Economic Advancement
How Do Orders Impact Structural Equation Model? Empirical Evidence from Patient Satisfaction
(Articles)
Zhihan Liu
Psychology
Vol.7 No.3
,March 24, 2016
DOI:
10.4236/psych.2016.73039
1,870
Downloads
2,630
Views
Citations
An Integrated Model of Job Involvement, Job Satisfaction and Organizational Commitment: A Structural Analysis in Jordan’s Banking Sector
(Articles)
Ayman Bahjat Abdallah
,
Bader Yousef Obeidat
,
Noor Osama Aqqad
,
Marwa Na’el Khalil Al Janini
,
Samer Eid Dahiyat
Communications and Network
Vol.9 No.1
,December 7, 2016
DOI:
10.4236/cn.2017.91002
8,315
Downloads
26,964
Views
Citations
An Empirical Analysis on How the Building Quality, Tourism Attraction and Tourism Public Service Influence the Satisfaction of Tourism Real Estate Consumption
(Articles)
Zhiyong Jiang
,
Jun Li
,
Dexiang Mei
American Journal of Industrial and Business Management
Vol.8 No.8
,August 22, 2018
DOI:
10.4236/ajibm.2018.88122
1,211
Downloads
2,623
Views
Citations
A Comparative Analysis between BPMN and SPEM Modeling Standards in the Software Processes Context
(Articles)
Carlos Portela
,
Alexandre Vasconcelos
,
Antônio Silva
,
Ariane Sinimbú
,
Elder Silva
,
Maurício Ronny
,
Wallace Lira
,
Sandro Oliveira
Journal of Software Engineering and Applications
Vol.5 No.5
,May 29, 2012
DOI:
10.4236/jsea.2012.55039
7,106
Downloads
11,727
Views
Citations
Enhancing Groundwater Quality through Computational Modeling and Simulation to Optimize Transport and Interaction Parameters in Porous Media
(Articles)
Akhil Waghmare
,
Padmanabhan Seshaiyer
Journal of Water Resource and Protection
Vol.7 No.5
,March 25, 2015
DOI:
10.4236/jwarp.2015.75032
2,935
Downloads
4,010
Views
Citations
This article belongs to the Special Issue on
Water Quality Management / Monitoring
Developing Ontology Systems as a Base of an Environmental Quality Management Model in México
(Articles)
René Bernardo Elías Cabrera-Cruz
,
Erika Alarcón-Ruiz
,
Julio César Rolón-Aguilar
,
Salvador W. Nava-Díaz
,
Elena María Otazo-Sánchez
,
Ricardo Pérez Aviléz
Journal of Environmental Protection
Vol.6 No.9
,September 29, 2015
DOI:
10.4236/jep.2015.69095
3,725
Downloads
4,868
Views
Citations
This article belongs to the Special Issue on
Environmental Management
Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.4
,July 12, 2013
DOI:
10.4236/ajor.2013.34037
4,986
Downloads
8,668
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23023
9,623
Downloads
20,532
Views
Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions
(Articles)
Francisco J. Miranda
,
Antonio Chamorro
,
Luis R. Murillo
,
Juan Vega
Journal of Service Science and Management
Vol.3 No.2
,June 29, 2010
DOI:
10.4236/jssm.2010.32028
8,945
Downloads
16,623
Views
Citations
Consumer satisfaction, quality of life and distress with regard to social function and gender in severe mental illness
(Articles)
Bo Ivarsson
,
Leif Lindström
,
Ulf Malm
,
Torsten Norlander
Open Journal of Psychiatry
Vol.1 No.3
,October 12, 2011
DOI:
10.4236/ojpsych.2011.13013
4,915
Downloads
8,927
Views
Citations
Students’ Opinions of Service Quality in the Field of Higher Education
(Articles)
Janardhana Gundla Palli
,
Rajasekhar Mamilla
Creative Education
Vol.3 No.4
,August 10, 2012
DOI:
10.4236/ce.2012.34067
7,670
Downloads
14,014
Views
Citations
Quality Assurance in Wound Management in a Developing Country: How Satisfied Are Our Patients?
(Articles)
Pius Agbenorku
Surgical Science
Vol.4 No.1
,January 25, 2013
DOI:
10.4236/ss.2013.41007
3,262
Downloads
5,243
Views
Citations
The level of patients’ satisfaction and perception on quality of nursing services in the Renal unit, Kenyatta National Hospital Nairobi, Kenya
(Articles)
James Ndambuki
Open Journal of Nursing
Vol.3 No.2
,May 31, 2013
DOI:
10.4236/ojn.2013.32025
12,968
Downloads
21,163
Views
Citations
A Long Term Review of Surgically Treated Enlarged Breasts
(Articles)
Pius Agbenorku
Modern Plastic Surgery
Vol.3 No.4
,September 9, 2013
DOI:
10.4236/mps.2013.34023
4,987
Downloads
10,621
Views
Citations
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