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Journal
Affiliation
ISSN
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Standardization of Business Processes in the Transportation Sector
(Articles)
Drachuk Yurii
,
Trushkina Nataliia
,
Serhieieva Olena
,
Snitko Yelyzaveta
,
Belyaeva Ganna
Open Journal of Business and Management
Vol.9 No.5
,September 14, 2021
DOI:
10.4236/ojbm.2021.95125
386
Downloads
2,208
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,199
Downloads
13,339
Views
Citations
The Influence of Personal Characteristics on Customers’ Perception of E-Banking Service Quality and Cost Effectiveness in Vietnam
(Articles)
Ngo Mai Trang
Open Journal of Social Sciences
Vol.10 No.1
,January 27, 2022
DOI:
10.4236/jss.2022.101029
336
Downloads
2,286
Views
Citations
The Impact of Change Management on the Quality of Health Service Provided “The Moderating Role of Change Resistance”: Field Study of Egyptian Private and Government Hospitals
(Articles)
Safaa Ismael Abdel-Satar
,
Mohamed Abdel Salam Ragheb
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.9 No.2
,February 18, 2022
DOI:
10.4236/oalib.1108354
209
Downloads
4,373
Views
Citations
The Effect of Provided Education Services on Meeting Residents’ Satisfaction in the United Arab Emirates, the Case of Ajman Emirate
(Articles)
Hajar Al Hubaishi
,
Abdelrahim Ali
Creative Education
Vol.13 No.4
,April 29, 2022
DOI:
10.4236/ce.2022.134093
153
Downloads
718
Views
Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
106
Downloads
782
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
348
Downloads
2,950
Views
Citations
An Analysis of the Women Commuters’ Satisfaction in the Public Bus Service in Bangladesh: A Survey on Local Buses in Major Cities
(Articles)
Ayesha Umme
,
Kojima Aya
,
Kubota Hisashi
Journal of Transportation Technologies
Vol.12 No.4
,August 18, 2022
DOI:
10.4236/jtts.2022.124033
241
Downloads
1,521
Views
Citations
Geostatistical Analysis of Accessibility to Secondary Schools in Parts of Benue State
(Articles)
David Sesugh Aule
,
Mamman Saba Jibril
,
Taye Oluwafemi Adewuyi
Journal of Geographic Information System
Vol.15 No.1
,January 31, 2023
DOI:
10.4236/jgis.2023.151001
135
Downloads
744
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
100
Downloads
627
Views
Citations
An Ubiquitous Service Mobility Mechanism in the Cross Domain Service Framework
(Articles)
Jung-Sik Sung
,
Jongmoo Sohn
,
Yoon-Sik Yoo
,
Jaedoo Huh
Journal of Software Engineering and Applications
Vol.5 No.11A
,November 30, 2012
DOI:
10.4236/jsea.2012.531103
4,007
Downloads
7,185
Views
Citations
This article belongs to the Special Issue on
Cloud Computing
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic
(Articles)
Minh Chau Doan
,
Kunio Shirahada
,
Michitaka Kosaka
Journal of Service Science and Management
Vol.6 No.1
,March 21, 2013
DOI:
10.4236/jssm.2013.61002
5,541
Downloads
9,329
Views
Citations
Consumers Attraction to Purchase Online: Website Quality as a Major Influencing Factor
(Articles)
Amponsah Randy Kwaku
,
Samuel Antwi
Open Journal of Business and Management
Vol.9 No.3
,May 17, 2021
DOI:
10.4236/ojbm.2021.93061
697
Downloads
4,195
Views
Citations
Regional Market Characteristics and Integrating Mechanism of Environmental Pollution Third-Party Governance Service in China
(Articles)
Liping Cao
,
Fengqi Zhou
Journal of Service Science and Management
Vol.13 No.6
,November 19, 2020
DOI:
10.4236/jssm.2020.136049
386
Downloads
1,351
Views
Citations
Assessing Internal Software Quality Attributes of the Object-Oriented and Service-Oriented Software Development Paradigms: A Comparative Study
(Articles)
Yaser I. Mansour
,
Suleiman H. Mustafa
Journal of Software Engineering and Applications
Vol.4 No.4
,April 29, 2011
DOI:
10.4236/jsea.2011.44027
6,309
Downloads
12,698
Views
Citations
Use of Spatial Analysis to Assess Geographic Accessibility of Community Pharmacies in São Mateus
(Articles)
Brígida Dias Fernandes
,
Aracelli Ferreira Lírio
,
Rodrigo Randow de Freitas
,
Ana Carolina Melchiors
Pharmacology & Pharmacy
Vol.4 No.5
,August 14, 2013
DOI:
10.4236/pp.2013.45062
3,931
Downloads
5,780
Views
Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study
(Articles)
Osman Mohamed Ali
Open Journal of Social Sciences
Vol.8 No.4
,April 2, 2020
DOI:
10.4236/jss.2020.84002
1,894
Downloads
6,611
Views
Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia
(Articles)
Bernardus Franco Maseke
,
Bongani Nyathi
Open Access Library Journal
Vol.8 No.1
,January 29, 2021
DOI:
10.4236/oalib.1106945
224
Downloads
1,032
Views
Citations
The Elder Health Information Technology Framework for Geriatric Care in Rural India: A Policy Initiative
(Articles)
Keya Sen
,
Stan Ingman
Communications and Network
Vol.13 No.1
,February 25, 2021
DOI:
10.4236/cn.2021.131002
445
Downloads
1,358
Views
Citations
Factors Impacting Innovation in New Service Offerings
(Articles)
John Maleyeff
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42014
9,228
Downloads
15,826
Views
Citations
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