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DOI
Author
Journal
Affiliation
ISSN
Subject
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
152
Downloads
1,220
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
84
Downloads
510
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,712
Downloads
9,934
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,589
Downloads
19,220
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,581
Downloads
9,647
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,224
Downloads
3,552
Views
Citations
Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
,March 23, 2020
DOI:
10.4236/ojbm.2020.82051
1,372
Downloads
8,076
Views
Citations
Static and Dynamic Characterization of High-Speed Silicon Carbide (SiC) Power Transistors
(Articles)
Johnson A. Asumadu
,
James D. Scofield
Engineering
Vol.2 No.9
,October 15, 2010
DOI:
10.4236/eng.2010.29087
6,979
Downloads
12,263
Views
Citations
Study on Characteristics of the Financial Report Restatements
(Articles)
Jinping Gao
,
Yu Chen
Open Journal of Social Sciences
Vol.3 No.11
,November 20, 2015
DOI:
10.4236/jss.2015.311001
3,626
Downloads
4,462
Views
Citations
Analysis of Climate Change and Circulation Features of Frost Days in Hunan Province, China in Recent 67 Years
(Articles)
Zhen Li
,
Qinglong You
,
Hongwu Liu
,
Zhonghai Yin
,
Lijie Duan
Journal of Geoscience and Environment Protection
Vol.7 No.11
,November 25, 2019
DOI:
10.4236/gep.2019.711009
347
Downloads
923
Views
Citations
Chesapeake Bay Tidal Characteristics
(Articles)
Yi Xiong
,
Charlie R. Berger
Journal of Water Resource and Protection
Vol.2 No.7
,July 23, 2010
DOI:
10.4236/jwarp.2010.27071
10,956
Downloads
18,451
Views
Citations
Changing Characteristics on Dust Storm in Jiangsu
(Articles)
Zhaotang Shang
,
Lin Cheng
,
Qingping Yu
,
Lang He
,
Zhigang Lu
Open Journal of Air Pollution
Vol.1 No.3
,December 19, 2012
DOI:
10.4236/ojap.2012.13009
3,893
Downloads
7,461
Views
Citations
Teacher’s Personality: Reflected by Responding to the Environmental Stimuli Instead of Reacting
(Articles)
C. Girija Navaneedhan
Open Access Library Journal
Vol.1 No.7
,October 15, 2014
DOI:
10.4236/oalib.1101019
1,288
Downloads
1,996
Views
Citations
Evaluating Psychological Skills of Japanese Amateur Baseball Referees
(Articles)
Masahiro Nishigai
,
Noriyuki Kida
Advances in Physical Education
Vol.8 No.1
,February 11, 2018
DOI:
10.4236/ape.2018.81004
754
Downloads
1,589
Views
Citations
Prevalence and Associated Factors of Anemia among Pregnant Women Receiving Antenatal Care (ANC) at Fatima Hospital in Jashore, Bangladesh: A Cross-Sectional Study
(Articles)
Suzon Ahmed
,
Md. Abdullah Al Mamun
,
Niaz Mahmud
,
Nisat Farzana
,
Mosammat Sadia Akther Sathi
,
Biplob Kumar Biswas
,
Amit Datta
,
Tanvir Ahmad
Food and Nutrition Sciences
Vol.10 No.9
,September 5, 2019
DOI:
10.4236/fns.2019.109076
1,424
Downloads
5,550
Views
Citations
Aesthetic Characteristics in Ba Culture
(Articles)
Lei Ma
Open Journal of Social Sciences
Vol.8 No.9
,September 25, 2020
DOI:
10.4236/jss.2020.89020
283
Downloads
1,171
Views
Citations
Holonic Production System to Obtain Flexibility for Customer Satisfaction
(Articles)
Gandolfo Dominici
Journal of Service Science and Management
Vol.1 No.3
,December 30, 2008
DOI:
10.4236/jssm.2008.13027
5,323
Downloads
10,216
Views
Citations
Service System Decoupling for Mass Customization: A Case Study in Catering Services
(Articles)
Jue CHEN
,
Yunhong HAO
Journal of Service Science and Management
Vol.2 No.4
,December 14, 2009
DOI:
10.4236/jssm.2009.24030
8,069
Downloads
14,242
Views
Citations
Mixed Channel Service Competition Based on Different Service Pattern in Software-as-a-Service
(Articles)
Haiqing Hu
,
Jianyuan Yan
iBusiness
Vol.4 No.1
,March 31, 2012
DOI:
10.4236/ib.2012.41008
4,060
Downloads
7,219
Views
Citations
Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market
(Articles)
Guenka Petrova
,
Nikolay Mateev
,
Dimitar Barumov
,
Lily Peikova
,
Maria Dimitrova
,
Manoela Manova
Modern Economy
Vol.4 No.9
,September 5, 2013
DOI:
10.4236/me.2013.49060
3,893
Downloads
6,456
Views
Citations
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