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An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2，February 28, 2020

DOI: 10.4236/jss.2020.82023 1,061 Downloads 3,325 Views Citations
Qualimetric Assessment of the Public Services Efficiency Provision in the Kyrgyz Republic (Articles)

Aigul Musaeva, Salmorbekova Rita, Kunduzkhan Karimova, Zhypargul Abdullaeva

Open Journal of Political Science Vol.11 No.1，January 22, 2021

DOI: 10.4236/ojps.2021.111008 394 Downloads 1,214 Views Citations
Assessment of Food Service Quality of Chicken Republic and Mega Chicken Restaurants, Lagos, Nigeria (Articles)

C. J. Akunne, P. O. Adeniji

Food and Nutrition Sciences Vol.12 No.6，June 29, 2021

DOI: 10.4236/fns.2021.126045 555 Downloads 3,916 Views Citations
RETRACTED: Perceived Quality of Service for International Students at Tongren City, China (Articles)

Jun Luo, Sarana Photchanachan

Open Journal of Business and Management Vol.10 No.1，January 14, 2022

DOI: 10.4236/ojbm.2022.101013 297 Downloads 871 Views Citations
An Analysis of Probation Service Order and Its Application in Kenya (Articles)

John Onyango Omboto

Open Journal of Social Sciences Vol.10 No.4，April 13, 2022

DOI: 10.4236/jss.2022.104008 317 Downloads 3,395 Views Citations
Research and Practice of Online Service Hall in Colleges and Universities (Articles)

Man Liu

Journal of Software Engineering and Applications Vol.16 No.2，February 21, 2023

DOI: 10.4236/jsea.2023.162002 195 Downloads 769 Views Citations
Services Typology from the Perspective of the Labour Process, Including the User as a Production Component (Articles)

Leonel Corona-Treviño

Open Journal of Business and Management Vol.11 No.5，September 19, 2023

DOI: 10.4236/ojbm.2023.115130 129 Downloads 459 Views Citations
A Practical Model to Measure E-Service Quality and E-Customer Satisfaction of Crypto Wallets (Articles)

Pegah Nikzat, Saeid Hosseinzade

Open Journal of Business and Management Vol.13 No.3，May 14, 2025

DOI: 10.4236/ojbm.2025.133085 37 Downloads 166 Views Citations
Improving Engineering Data Management with Semantic Web Techniques (Articles)

Kai Wang

Journal of Service Science and Management Vol.1 No.3，December 30, 2008

DOI: 10.4236/jssm.2008.13021 6,432 Downloads 11,030 Views Citations
A Scalable Architecture for Network Traffic Monitoring and Analysis Using Free Open Source Software (Articles)

Olatunde ABIONA, Temitope ALADESANMI, Clement ONIME, Adeniran OLUWARANTI, Ayodeji OLUWATOPE, Olakanmi ADEWARA, Tricha ANJALI, Lawrence KEHINDE

Int'l J. of Communications, Network and System Sciences Vol.2 No.6，September 22, 2009

DOI: 10.4236/ijcns.2009.26058 26,965 Downloads 71,036 Views Citations
Blended Change Management: Concept and Empirical Investigation of Blending Patterns (Articles)

Michael REISS

iBusiness Vol.1 No.2，December 18, 2009

DOI: 10.4236/ib.2009.12008 8,485 Downloads 12,818 Views Citations
Online Fingerprint Verification Algorithm and Distributed System (Articles)

Ping Zhang, Xi Guo, Jyotirmay Gadedadikar

Journal of Signal and Information Processing Vol.2 No.2，May 26, 2011

DOI: 10.4236/jsip.2011.22011 7,947 Downloads 14,595 Views Citations
Research on Influencing Factors of Web 3D User Experience with Grounded Theory (Articles)

Jiangping Wan, Hui Zhang

iBusiness Vol.3 No.3，September 29, 2011

DOI: 10.4236/ib.2011.33031 5,924 Downloads 9,269 Views Citations
An Architecture for “Web of Things” Using SOCKS Protocol Based IPv6/IPv4 Gatewaying for Heterogeneous Communication (Articles)

P. Shrinivasan R. Patnaikuni, Raj B. Kulkarni

Advances in Internet of Things Vol.2 No.1，January 14, 2012

DOI: 10.4236/ait.2012.21002 5,253 Downloads 11,709 Views Citations
The Jena-Based Ontology Model Inference andRetrieval Application (Articles)

Luo Zhong, Mingzhu Zheng, Jingling Yuan, Jinxin Jin

Intelligent Information Management Vol.4 No.4，July 27, 2012

DOI: 10.4236/iim.2012.44023 5,951 Downloads 9,177 Views Citations
Volatility Analysis of Web News and Public Attitude by GARCH Model (Articles)

Pinrui Yu, Tianzhen Liu, Qian Ding

Psychology Vol.3 No.8，August 23, 2012

DOI: 10.4236/psych.2012.38092 4,246 Downloads 6,842 Views Citations
SemSignWriting: A Proposed Semantic System for Arabic Text-to-SignWriting Translation (Articles)

Ameera M. Almasoud, Hend S. Al-Khalifa

Journal of Software Engineering and Applications Vol.5 No.8，August 28, 2012

DOI: 10.4236/jsea.2012.58069 5,486 Downloads 8,868 Views Citations
Mouse-Sensitive Following Path Suggestion for Drawing Travel Routes in Web Map Systems (Articles)

Pablo Martinez Lerin, Daisuke Yamamoto, Naohisa Takahashi

Journal of Geographic Information System Vol.4 No.5，November 1, 2012

DOI: 10.4236/jgis.2012.45045 4,706 Downloads 7,062 Views Citations
Effects of Video-Supported Web-Based Peer Assessment on Microteaching Applications: Computer Teacher Candidates Sample (Articles)

Gülten Kavas, Nesrin Özdener

Creative Education Vol.3 No.7，November 21, 2012

DOI: 10.4236/ce.2012.37181 3,638 Downloads 5,862 Views Citations
Research of Web Real-Time Communication Based on Web Socket (Articles)

Qigang Liu, Xiangyang Sun

Int'l J. of Communications, Network and System Sciences Vol.5 No.12，December 14, 2012

DOI: 10.4236/ijcns.2012.512083 8,165 Downloads 14,450 Views Citations

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