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Decisions of Accounting Standards and Discussions of Collective Choice under Visual Angle of Public Management
(Articles)
Wenmiao Zhang
Open Journal of Social Sciences
Vol.2 No.11
,November 28, 2014
DOI:
10.4236/jss.2014.211025
3,300
Downloads
3,950
Views
Citations
Human Dimensions Approach towards Integrating Sustainable Transportation and Urban Planning Policies: A Decision Support System (DSS) Based on Stated Preferences Data
(Articles)
Wolfgang Rid
Theoretical Economics Letters
Vol.7 No.4
,June 14, 2017
DOI:
10.4236/tel.2017.74059
1,564
Downloads
2,273
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
,March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,616
Downloads
13,636
Views
Citations
The Mediating Role of Customer Trust on Customer Loyalty
(Articles)
Nha Nguyen
,
André Leclerc
,
Gaston LeBlanc
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61010
22,766
Downloads
35,757
Views
Citations
Uncovering Executive Prioritization: Evaluating Customer Value Propositions with the Pairwise Comparison Method
(Articles)
Mika Yrjölä
Journal of Service Science and Management
Vol.8 No.1
,January 21, 2015
DOI:
10.4236/jssm.2015.81001
4,212
Downloads
6,217
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,668
Downloads
10,277
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
2,005
Downloads
4,203
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,071
Downloads
11,364
Views
Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory
(Articles)
Yan Huang
,
Feiyan Liu
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72044
984
Downloads
2,284
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
918
Downloads
2,337
Views
Citations
C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study
(Articles)
Zhong Liang
,
Yin Jin
,
Maria Santos
Open Journal of Social Sciences
Vol.7 No.10
,October 17, 2019
DOI:
10.4236/jss.2019.710006
450
Downloads
1,410
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
413
Downloads
2,344
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
,December 16, 2021
DOI:
10.4236/oalib.1108170
101
Downloads
693
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
,March 9, 2022
DOI:
10.4236/ojbm.2022.102040
1,699
Downloads
10,757
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
144
Downloads
673
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
,November 24, 2023
DOI:
10.4236/jssm.2023.166036
72
Downloads
313
Views
Citations
Modeling Customer Reactions to Congestion in Competitive Service Facilities
(Articles)
Mohammad Saidi-Mehrabad
,
Ebrahim Teimory
,
Ali Pahlavani
Journal of Service Science and Management
Vol.3 No.2
,June 29, 2010
DOI:
10.4236/jssm.2010.32024
5,589
Downloads
9,814
Views
Citations
The Effect of Dietary & Transportation Choices on Climate Change
(Articles)
Nathaniel Etheridge Frank-White
,
Rowan Burns-Kirkness
,
Erica Frank
Food and Nutrition Sciences
Vol.2 No.5
,July 8, 2011
DOI:
10.4236/fns.2011.25069
6,717
Downloads
11,612
Views
Citations
Motivations Underlying the Snack Choices of Japanese Junior High School Students: A Study Based on Cluster Analysis
(Articles)
Rie Akamatsu
Food and Nutrition Sciences
Vol.2 No.7
,September 20, 2011
DOI:
10.4236/fns.2011.27096
4,061
Downloads
7,484
Views
Citations
Determinates That Influence Food Comsumption among Older Members of a Midwest Community
(Articles)
Deanna Pucciarelli
,
Adrienne Thomas
Food and Nutrition Sciences
Vol.2 No.9
,November 7, 2011
DOI:
10.4236/fns.2011.29136
6,670
Downloads
10,001
Views
Citations
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