Journal of Service Science and Management

Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org
"Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery"
written by Jennifer E. Gerow, Janis Miller,
published by Journal of Service Science and Management, Vol.3 No.1, 2010
has been cited by the following article(s):
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