Service Innovation Performance - Articles - Scientific Research Publishing

The Analysis on the Research Hotspot and Trend of Think Tanks of Chinese University Libraries (Articles)

Linlin Zhang, Xinjie Chen, Enji Piao, Yinghua Jin, Hao Wang, Jiaxin Yu

Journal of Computer and Communications Vol.8 No.4，April 26, 2020

DOI: 10.4236/jcc.2020.84008 399 Downloads 1,032 Views Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research (Articles)

Mo Zhang, Shan Jin

Journal of Service Science and Management Vol.13 No.2，April 29, 2020

DOI: 10.4236/jssm.2020.132026 895 Downloads 2,647 Views Citations
The Application of “Internet Plus Nursing Service” Mode under the Epidemic of Novel Coronavirus Pneumonia (Articles)

Lin Wang, Ruiying Huang, Zhili Chen, Caixiang Zhang, Yanying Zhu, Meijuan Luo, Wanping Xu, Weiju Chen

Open Journal of Social Sciences Vol.8 No.5，May 22, 2020

DOI: 10.4236/jss.2020.85018 870 Downloads 1,956 Views Citations
A New Cognitive Framework for Understanding Social Commerce: A Service Ecosystem Perspective (Articles)

Yingliang Wu, Xu Chen

Journal of Service Science and Management Vol.13 No.3，May 22, 2020

DOI: 10.4236/jssm.2020.133031 763 Downloads 2,524 Views Citations
Re-Examination of Servicescape Model: Food Expectation and Patronage to Macau’s Restaurant from Chinese Visitors’ Perspectives (Articles)

Grace Suk Ha Chan, Junya Li

Journal of Service Science and Management Vol.13 No.3，May 22, 2020

DOI: 10.4236/jssm.2020.133032 1,964 Downloads 4,225 Views Citations
Transcranial Magnetic Stimulation for the Treatment of Cocaine Addiction (Articles)

Hanif Soomro, Alex O'Neill-Kerr, Leigh Neal, Chris Griffiths, Robert De Vai

Open Journal of Depression Vol.9 No.2，May 28, 2020

DOI: 10.4236/ojd.2020.92003 808 Downloads 2,260 Views Citations
Health Status and Programs Implemented by the Provincial Government of Catanduanes in Bicol Region, Philippines (Articles)

Marilyn B. Panti

Open Journal of Social Sciences Vol.8 No.5，May 29, 2020

DOI: 10.4236/jss.2020.85029 620 Downloads 4,925 Views Citations
This article belongs to the Special Issue on LGBT Community and Health
Analyzing the Health Security System in Japan: Lessons Learned for Bangladesh (Articles)

Muhammad Kawsar Mahmud

Open Access Library Journal Vol.7 No.5，May 29, 2020

DOI: 10.4236/oalib.1106227 512 Downloads 1,470 Views Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization (Articles)

Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei

Journal of Service Science and Management Vol.13 No.3，June 10, 2020

DOI: 10.4236/jssm.2020.133033 802 Downloads 3,334 Views Citations
Wechat Service of University Library under the Mode of O2O Reading Promotion (Articles)

Lina Li

Advances in Journalism and Communication Vol.8 No.2，June 16, 2020

DOI: 10.4236/ajc.2020.82004 578 Downloads 1,635 Views Citations
Service Accountability and Social Well-Being of the Rural Community in Local Government Institutions in Sri Lanka—Special Reference to Selected Pradeshiya Saba (Articles)

K. B. G. S. K. Gamlath

Open Journal of Political Science Vol.10 No.3，July 31, 2020

DOI: 10.4236/ojps.2020.103034 616 Downloads 1,994 Views Citations
Assessment of Clients Satisfaction in Family Planning Service Delivery in Port Harcourt, Nigeria (Articles)

Emmanuel Okwudili Oranu, Ijeoma Chioma Oppah

Journal of Biosciences and Medicines Vol.8 No.8，August 18, 2020

DOI: 10.4236/jbm.2020.88009 540 Downloads 2,305 Views Citations
Life Skills Through School Sport: A Participatory Teacher Development Program (Articles)

Julie Vang Knudsen, Lise Maria Elkrog-Hansen, Lars Breum Christiansen

Advances in Physical Education Vol.10 No.3，August 28, 2020

DOI: 10.4236/ape.2020.103024 1,208 Downloads 3,929 Views Citations
Optimal Service Planning in a Temporary City (Articles)

Muteb Alotaibi, Graham Clarke, Nick Malleson

Journal of Service Science and Management Vol.13 No.5，October 12, 2020

DOI: 10.4236/jssm.2020.135045 705 Downloads 1,651 Views Citations
Organizational Performance and Sustainability in Manufacturing and Service through TQM Implementation (Articles)

Hesham Magd, Henry Karyamsetty

Open Journal of Business and Management Vol.8 No.6，November 27, 2020

DOI: 10.4236/ojbm.2020.86172 3,011 Downloads 6,691 Views Citations
Effects of Reneging, Server Breakdowns and Vacation on a Batch Arrival Single Server Queueing System with Three Fluctuating Modes of Service (Articles)

Samuel Ugochukwu Enogwe, H. Onyebuchi Obiora-Ilouno

Open Journal of Optimization Vol.9 No.4，December 9, 2020

DOI: 10.4236/ojop.2020.94008 480 Downloads 1,561 Views Citations
An Investigation into the Reasoning of Pre-Service Integrated Science Teachers When Classifying Matter into Elements and Compounds (Articles)

Nathaniel A. Omilani, Mabel I. Idika

Creative Education Vol.11 No.12，December 9, 2020

DOI: 10.4236/ce.2020.1112184 449 Downloads 1,173 Views Citations
How SMEs Can Create Value for Customers through Emergency Logistics and Human Resource Management under Unexpected Events
—Service-Dominant Logic Perspective (Articles)

Qian Li, Xiaoyan Zhang

Open Journal of Business and Management Vol.9 No.1，January 20, 2021

DOI: 10.4236/ojbm.2021.91014 619 Downloads 1,521 Views Citations
Problems and Countermeasures of Medical-Nursing Integrated Services in Chongqing’s Private Pension Agencies: A Qualitative Study (Articles)

Xue Du, Wenxia Li, Qian Peng, Lijun Wang, Jun Ma

Open Access Library Journal Vol.8 No.1，January 28, 2021

DOI: 10.4236/oalib.1107127 253 Downloads 949 Views Citations
The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery (Articles)

Lishan Su, Sekar Raju, Russell N. Laczniak

Journal of Service Science and Management Vol.14 No.1，February 3, 2021

DOI: 10.4236/jssm.2021.141002 718 Downloads 2,706 Views Citations

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