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Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
481
Downloads
4,371
Views
Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience
(Articles)
Neba Noela Buwah
Open Journal of Business and Management
Vol.12 No.4
,June 11, 2024
DOI:
10.4236/ojbm.2024.124109
174
Downloads
1,368
Views
Citations
Understanding Societal Influences on the Customer Journey: COVID-19 Pandemic Impact
(Articles)
Daissy Moya Sanchez
,
Ramon Martin Guart
,
Andrea Ramírez Moya
,
Joaquim Majó Fernández
Open Journal of Social Sciences
Vol.12 No.6
,June 21, 2024
DOI:
10.4236/jss.2024.126014
101
Downloads
916
Views
Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt
(Articles)
Mohamed Refat Mahfouz
,
Monika Fayez
,
Ahmed Moussa ElSamadicy
Open Access Library Journal
Vol.12 No.2
,February 26, 2025
DOI:
10.4236/oalib.1112891
54
Downloads
333
Views
Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior
(Articles)
Daniel Kashetu Alasa
,
Dalower Hossain
,
Gugu Jiyane
,
Mohammad Hasan Sarwer
,
Tui Rani Saha
Voice of the Publisher
Vol.11 No.1
,March 12, 2025
DOI:
10.4236/vp.2025.111009
324
Downloads
3,649
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,917
Downloads
10,213
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,882
Downloads
16,699
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,877
Downloads
10,067
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,345
Downloads
3,961
Views
Citations
Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
,March 23, 2020
DOI:
10.4236/ojbm.2020.82051
1,648
Downloads
9,000
Views
Citations
Corrosion Behavior of Laser Remelted CoNiCrAlY Based Composite Coatings
(Articles)
Dragos Utu
,
Gabriela Marginean
,
Viorel-Aurel Serban
,
Cosmin Codrean
Engineering
Vol.2 No.5
,May 31, 2010
DOI:
10.4236/eng.2010.25042
5,068
Downloads
9,078
Views
Citations
Knowledge and health seeking behavior for malaria among the local inhabitants in an endemic area of Ethiopia: implications for control
(Articles)
Kaliyaperumal Karunamoorthi
,
Abdi Kumera
Health
Vol.2 No.6
,June 30, 2010
DOI:
10.4236/health.2010.26085
6,674
Downloads
15,353
Views
Citations
Dormancy of Fig Cultivated under Moroccan Conditions
(Articles)
Ahmed Oukabli
,
Abderrahmane Mekaoui
American Journal of Plant Sciences
Vol.3 No.4
,April 25, 2012
DOI:
10.4236/ajps.2012.34056
5,023
Downloads
8,335
Views
Citations
Characterization of the Burning Behaviour of Plastics by a New Method
(Articles)
Claus Vogel
,
Anett Mueller
,
Dieter Lehmann
,
Frank Taeger
Open Journal of Polymer Chemistry
Vol.2 No.2
,May 30, 2012
DOI:
10.4236/ojpchem.2012.22011
8,206
Downloads
12,888
Views
Citations
Affective and Behavioural Dysfunctions in Patients with Subcortical Stroke
(Articles)
Luis Gutierrez Cabello
,
Isabel Gómez-Ruiz
,
Angel Aguilar Alonso
,
Salvador Pedraza Gutiérrez
Neuroscience and Medicine
Vol.3 No.2
,June 12, 2012
DOI:
10.4236/nm.2012.32019
3,853
Downloads
6,338
Views
Citations
Alcohol on drinking experience and attitudes towards sexual behaviors among female students in a Guangzhou technical secondary school
(Articles)
Fang Li
,
Tai Hing Lam
,
Xiu Qiu
,
Qingcui Tu
,
Cuiyue Hu
,
Yu Liu
Open Journal of Obstetrics and Gynecology
Vol.3 No.5B
,July 15, 2013
DOI:
10.4236/ojog.2013.35A2007
3,482
Downloads
5,895
Views
Citations
This article belongs to the Special Issue on
Fertility and Sterility
A Robust and Economical Underwater Stereo Video System to Observe Antarctic Krill (Euphausia superba)
(Articles)
Tom B. Letessier
,
So Kawaguchi
,
Rob King
,
Jessica J. Meeuwig
,
Robert Harcourt
,
Martin J. Cox
Open Journal of Marine Science
Vol.3 No.3
,July 15, 2013
DOI:
10.4236/ojms.2013.33016
4,565
Downloads
8,308
Views
Citations
Dynamic Impact Absorption Behaviour of Glass Coated with Carbon Nanotubes
(Articles)
Prashant Jindal
,
Meenakshi Goyal
,
Navin Kumar
J. of Surface Engineered Materials and Advanced Technology
Vol.3 No.4
,October 7, 2013
DOI:
10.4236/jsemat.2013.34034
3,652
Downloads
5,406
Views
Citations
Association between Family Environment and Sexual Behaviour of Adolescents in Burkina Faso
(Articles)
Miangotar Yode
,
Thomas LeGrand
Advances in Reproductive Sciences
Vol.2 No.2
,May 30, 2014
DOI:
10.4236/arsci.2014.22005
2,997
Downloads
5,376
Views
Citations
Critical Analysis of Cyberslacking in Organizational Structures
(Articles)
Fernando Contreras Kuschnaroff
,
Fatima Oliveira Bayma
Journal of Human Resource and Sustainability Studies
Vol.2 No.2
,June 3, 2014
DOI:
10.4236/jhrss.2014.22007
5,349
Downloads
7,798
Views
Citations
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