|
[1]
|
Çok katlı konutlarda kullanıcı memnuniyeti; Gaziantep, Şehitkâmil örneği
|
|
2023 |
|
|
|
|
[2]
|
Linking perceived airline service quality with passenger loyalty, repurchase intention, and word of mouth: Case study of Turkish Airlines
|
|
2021 - İbn Haldun Üniversitesi,
2021 |
|
|
|
|
[3]
|
Arab Tourist Behavior in the Egyptian Tourist Destination
|
|
… Journal of Heritage, Tourism and Hospitality,
2021 |
|
|
|
|
[4]
|
Emphasizing the Strategies Hospital Manager Use to Improve Customer Services
|
|
Insights into Economics and Management,
2021 |
|
|
|
|
[5]
|
Dysfunctional customer behavior, employee service sabotage, and sustainability: can social support make a difference?
|
|
2021 |
|
|
|
|
[6]
|
CUSTOMER MISBEHAVIOUR AND DEMOGRAPHIC CHARACTERISTICS DURING SERVICE ENCOUNTERS IN INTER-STATE BUS TRANSPORT …
|
|
2020 |
|
|
|
|
[7]
|
Strategies Hospital Manager Use to Improve Customer Services
|
|
2020 |
|
|
|
|
[8]
|
การ วิเคราะห์ พฤติกรรม ที่ ไม่ เหมาะสม ของ นักท่องเที่ยว ชาว จีน เพื่อ การ สร้าง ความ เข้าใจ ข้าม วัฒนธรรม
|
|
2019 |
|
|
|
|
[9]
|
The Perception of Customer Misbehavior in the Norwegian Retail Sector
|
|
2019 |
|
|
|
|
[10]
|
Employee Perceptions of Fairness in Performance Appraisals and Job Satisfaction
|
|
2019 |
|
|
|
|
[11]
|
Impact of Customer Abuse and Job boredom on Job Burnout: Moderating Role of Self-Efficacy.
|
|
2019 |
|
|
|
|
[12]
|
The effect of customer verbal aggression on burnout in frontline employees in hotels and travel agencies: the moderating role of perceived supervisor support
|
|
2018 |
|
|
|
|
[13]
|
The Effect of Customer Verbal Aggression on Burnout in Frontline Employees in Hotels and Travel Agencies: The Moderating Role of Perceived Supervisor …
|
|
2018 |
|
|
|
|
[14]
|
Socialization of consumers: A phenomenological review
|
|
Sri Lanka Journal of Marketing,
2017 |
|
|
|
|
[15]
|
Impacts of misbehaving air passengers on frontline employees: role stress and emotional labor
|
|
International Journal of Contemporary Hospitality Management,
2017 |
|
|
|
|
[16]
|
Exploring Customer Service Through Hospital Management Strategies
|
|
ProQuest Dissertations Publishing,
2017 |
|
|
|
|
[17]
|
An Evaluation of Customer Satisfaction Dimensions in the Ghanaian Bankng Industry
|
|
Walden Dissertations and Doctoral Studies,
2017 |
|
|
|
|
[18]
|
An Evaluation of Customer Satisfaction Dimensions in the Ghanaian Banking Industry
|
|
Walden Dissertations and Doctoral Studies,
2017 |
|
|
|
|
[19]
|
有意還是無心? 台灣觀光飯店業顧客不當行為成因之研究
|
|
觀光休閒學報,
2017 |
|
|
|
|
[20]
|
Socio-cultural factors influencing face manifestation and communicative behaviour in Thai service encounters
|
|
Journal of Language and Culture,
2016 |
|
|
|
|
[21]
|
The influence of consumer misbehaviour on the perceived brand image of Jordanian Higher Education Institutions
|
|
2016 |
|
|
|
|
[22]
|
Deviant customer behaviour: A perceived classification
|
|
The Marketing Review,
2015 |
|
|
|