Call Centre; Organizational Values; Performance; Time Schedule - Articles

When Reaching Our Potential Predicts Low Values: A Longitudinal Study about Performance and Organizational Values at Call Centres (Articles)

Danilo Garcia, Trevor Archer

Journal of Service Science and Management Vol.5 No.4, December 26, 2012

DOI: 10.4236/jssm.2012.54037 5,065 Downloads 7,726 Views Citations
Effects of Organizational Values on Employee Job Performance at NSSF Kilimanjaro Region, Tanzania (Articles)

Salvina Ulirk Tarimo, Hezron Onyancha, Fortunatus Mbua

Open Journal of Business and Management Vol.12 No.6, October 31, 2024

DOI: 10.4236/ojbm.2024.126197 180 Downloads 1,473 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2, February 28, 2020

DOI: 10.4236/jss.2020.82023 1,175 Downloads 3,714 Views Citations
The Role of Christian Values in Enhancing Efficiency and Effectiveness in Business Administration: A Project Management Perspective (Articles)

Nelsen A. Rahul

American Journal of Industrial and Business Management Vol.14 No.4, April 28, 2024

DOI: 10.4236/ajibm.2024.144031 504 Downloads 4,619 Views Citations
Effects of the Strategic Values on the Performance of Technical Training Institutions in Meru County, Kenya (Articles)

George Mungiria Muthaa

Open Journal of Social Sciences Vol.6 No.9, August 30, 2018

DOI: 10.4236/jss.2018.69001 876 Downloads 2,404 Views Citations
Comparison of Alberta Industrial and Pipeline Projects and US Projects Performance (Articles)

Elias Ikpe, Jatinder Kumar, George Jergeas

American Journal of Industrial and Business Management Vol.4 No.9, September 16, 2014

DOI: 10.4236/ajibm.2014.49053 3,642 Downloads 4,603 Views Citations
A Comparative Analysis of the Factors Influencing the Efficacy of Police Performance in the Dubai Police Force, United Arab Emirate, as against Nigeria Police Force, Nigeria, with Lessons for the Guyana Police Force (Articles)

Clifton Anthony Hicken

Journal of Human Resource and Sustainability Studies Vol.12 No.3, August 29, 2024

DOI: 10.4236/jhrss.2024.123026 170 Downloads 1,598 Views Citations
LPT Algorithm for Jobs with Similar Sizes on Three Machines (Articles)

Yajie Ma, Rongheng Li, Yunxia Zhou

Applied Mathematics Vol.10 No.11, November 11, 2019

DOI: 10.4236/am.2019.1011066 653 Downloads 1,684 Views Citations
Policy Perspectives on Values and Intangible Cultural Heritage (Articles)

Xenia Ziouvelou, Konstantina Giouvanopoulou, Dora Katsamori, Georgios Petasis, Aristotelis Nikolaidis, Elena Fani

Open Journal of Social Sciences Vol.11 No.10, October 11, 2023

DOI: 10.4236/jss.2023.1110004 282 Downloads 1,572 Views Citations
The Role of Strategic Leadership on Organisational Performance (Articles)

Chefor Patrick, Yuxin Lu

Open Access Library Journal Vol.12 No.9, September 26, 2025

DOI: 10.4236/oalib.1113798 91 Downloads 925 Views Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers (Articles)

Danilo Garcia, Trevor Archer, Saleh Moradi, Bibinaz Ghiabi

Psychology Vol.3 No.2, February 23, 2012

DOI: 10.4236/psych.2012.32030 7,665 Downloads 15,480 Views Citations
Review of Research Progress on Perceived Organizational Support and Organizational Identity (Articles)

Hengwei Luo

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82050 1,841 Downloads 5,402 Views Citations
The Impact of the Organizational DNA on the Institutional Excellence of Alexandria Petroleum Companies through Improving Organizational Performance as a Mediating Variable (Articles)

Rania Abd-Elazeem Mohamed Elsakaan, Ayman Ahmed Ragab, Alaa El-Gharbawy, Abdel-Nasser Ghanem

Open Access Library Journal Vol.8 No.7, July 29, 2021

DOI: 10.4236/oalib.1107691 543 Downloads 3,644 Views Citations
The Effect of Organizational Trust on Employee’s Performance through Organizational Commitment as a Mediating Variable (Applied Study on Mobile Phone Companies in Egypt) (Articles)

Sherin Anwar Abdel Rahman, Mohammed Wahba, Mohamed Abdel Salam Ragheb, Ayman Ahmed Ragab

Open Access Library Journal Vol.8 No.8, August 19, 2021

DOI: 10.4236/oalib.1107806 724 Downloads 5,508 Views Citations
The Effect of Learning Situations Problems on the Performance and Procedural Attitudes in Judo: The Example of the Pupils of the School Centers for the Promotion of Judo in Tunisia (Articles)

Chokri Naffeti, Nejah Kacem, Ayman Guemri, Mourad Bahloul

Advances in Physical Education Vol.6 No.3, August 11, 2016

DOI: 10.4236/ape.2016.63023 1,801 Downloads 3,405 Views Citations
Students’ Performance in Venous Blood Specimen Collection Practice before Internship: An Observation Study (Articles)

Kristina Lämås, Maria Härgestam, Karin Jonsson, Karin Bölenius

Creative Education Vol.13 No.7, July 28, 2022

DOI: 10.4236/ce.2022.137149 297 Downloads 1,652 Views Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers (Articles)

Said Echchakoui

American Journal of Industrial and Business Management Vol.3 No.1, January 17, 2013

DOI: 10.4236/ajibm.2013.31003 10,559 Downloads 18,285 Views Citations
Chinese Knowledge Employees’ Career Values, Perceived Organizational Support and Career Success (Articles)

Chen Yu

iBusiness Vol.3 No.3, September 29, 2011

DOI: 10.4236/ib.2011.33036 10,089 Downloads 15,214 Views Citations
The Relevance of Sharing Values in Project Leadership (Articles)

Amin Saidoun

Open Journal of Business and Management Vol.11 No.1, January 12, 2023

DOI: 10.4236/ojbm.2023.111005 232 Downloads 1,100 Views Citations
Effects of Performance Management on Productivity in National Institute for Social Security in Burundi (Articles)

Jerome Ndakanwa, Willy Marcell Ndayitwayeko, Desire Manirakiza, Anaclet Nzohabonayo

Open Journal of Social Sciences Vol.12 No.7, July 29, 2024

DOI: 10.4236/jss.2024.127036 185 Downloads 1,159 Views Citations

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