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DOI
Author
Journal
Affiliation
ISSN
Subject
Analysis of Influence of Price to Customer Satisfaction Based on the Prediction Models
(Articles)
Kazuhiro Esaki
Intelligent Information Management
Vol.5 No.3
,May 24, 2013
DOI:
10.4236/iim.2013.53010
7,033
Downloads
15,305
Views
Citations
Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.4
,July 12, 2013
DOI:
10.4236/ajor.2013.34037
4,986
Downloads
8,668
Views
Citations
Three Dimensional Integrated Value Models Based on ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.3
,May 23, 2013
DOI:
10.4236/ajor.2013.33031
4,228
Downloads
6,527
Views
Citations
Verification of Quality Requirement Method Based on the SQuaRE System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.1
,January 30, 2013
DOI:
10.4236/ajor.2013.31006
6,973
Downloads
11,176
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
170
Downloads
1,239
Views
Citations
A Framework for Software Defect Prediction Using Neural Networks
(Articles)
Vipul Vashisht
,
Manohar Lal
,
G. S. Sureshchandar
Journal of Software Engineering and Applications
Vol.8 No.8
,August 24, 2015
DOI:
10.4236/jsea.2015.88038
4,654
Downloads
6,856
Views
Citations
A Model for Software Product Quality Prediction
(Articles)
Brijendra Singh
,
Suresh Prasad Kannojia
Journal of Software Engineering and Applications
Vol.5 No.6
,June 19, 2012
DOI:
10.4236/jsea.2012.56046
6,211
Downloads
10,905
Views
Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy
(Articles)
Charles Adusei
,
Isaac Tweneboah-Koduah
Open Access Library Journal
Vol.6 No.1
,January 25, 2019
DOI:
10.4236/oalib.1105167
1,830
Downloads
17,117
Views
Citations
Defect Prediction Leads to High Quality Product
(Articles)
Naheed Azeem
,
Shazia Usmani
Journal of Software Engineering and Applications
Vol.4 No.11
,November 21, 2011
DOI:
10.4236/jsea.2011.411075
5,874
Downloads
11,049
Views
Citations
Water Resource Pricing Study Based on Water Quality Fuzzy Evaluation: A Case Study of Hefei City
(Articles)
Yuzhen Duan
,
Guijian Liu
Computational Water, Energy, and Environmental Engineering
Vol.5 No.4
,September 8, 2016
DOI:
10.4236/cweee.2016.54010
1,739
Downloads
2,798
Views
Citations
Prediction and Optimization of System Quality and Risks on the Base of Modelling Processes
(Articles)
Andrey Kostogryzov
,
Leonid Grigoriev
,
George Nistratov
,
Andrey Nistratov
,
Vladimir Krylov
American Journal of Operations Research
Vol.3 No.1A
,January 30, 2013
DOI:
10.4236/ajor.2013.31A021
6,394
Downloads
13,619
Views
Citations
This article belongs to the Special Issue on
Complex System
Identifying Existing Bus Service Condition and Analyzing Customer Satisfaction of Bus Service in Dhaka City
(Articles)
Farzana Rahman
,
Tanay Datta Chowdhury
,
Tanvir Haque
,
Rezwanur Rahman
,
Aminul Islam
Journal of Transportation Technologies
Vol.7 No.2
,April 12, 2017
DOI:
10.4236/jtts.2017.72008
2,897
Downloads
7,702
Views
Citations
A Fuzzy Model for Evaluating Cultivation Quality of Talents of Software Engineering at the Campus Universities
(Articles)
Yongzhong Lu
,
Danping Yan
,
Bo Liu
Journal of Service Science and Management
Vol.2 No.1
,March 21, 2009
DOI:
10.4236/jssm.2009.21008
4,848
Downloads
8,619
Views
Citations
An Assessment of Villagers’ Satisfaction with the Quality of Construction-Related Services Based on the SERVQUAL Model
(Articles)
Naser Shafieisabet
,
Behzad Doostisabzi
,
Shahryar Azharianfar
Current Urban Studies
Vol.5 No.1
,March 3, 2017
DOI:
10.4236/cus.2017.51002
2,361
Downloads
4,852
Views
Citations
Critique of the Linear-Compensatory Approach in Customer Satisfaction Measurement: An Empirical Study
(Articles)
Pushkal Kr. Pandey
,
Sandra Moffett
,
Rodney McAdam
Theoretical Economics Letters
Vol.9 No.4
,April 30, 2019
DOI:
10.4236/tel.2019.94078
786
Downloads
2,123
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
464
Downloads
1,231
Views
Citations
Process Evaluation Based on Meeting Quality of Requirement Analysis Phase in Software Development Projects
(Articles)
Masaki Obana
,
Noriko Hanakawa
Journal of Software Engineering and Applications
Vol.7 No.10
,September 12, 2014
DOI:
10.4236/jsea.2014.710075
3,313
Downloads
4,407
Views
Citations
Quality-Oriented Software Product Line Architecture Design
(Articles)
Lei Tan
,
Yuqing Lin
,
Huilin Ye
Journal of Software Engineering and Applications
Vol.5 No.7
,June 15, 2012
DOI:
10.4236/jsea.2012.57054
5,998
Downloads
10,685
Views
Citations
Validating Customer Loyalty Model Using Structural Equation Modelling in a Kenyan Hospital
(Articles)
Mahuro G. Mbuthia
,
Egondi Thaddaeus
Open Access Library Journal
Vol.2 No.4
,April 1, 2015
DOI:
10.4236/oalib.1101213
1,408
Downloads
3,712
Views
Citations
Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia
(Articles)
Bruce Mwiya
,
Justice Bwalya
,
Beenzu Siachinji
,
Shem Sikombe
,
Hillary Chanda
,
Moffat Chawala
Creative Education
Vol.8 No.7
,June 8, 2017
DOI:
10.4236/ce.2017.87076
3,919
Downloads
11,326
Views
Citations
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