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Affiliation
ISSN
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Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
1,986
Downloads
4,236
Views
Citations
Factors Affecting Brand Switching Behavior in Telecommunication Industry of Pakistan: A Qualitative Investigation
(Articles)
Muhammad Abdul Rauf Shah
,
Mudassir Husnain
,
Amir Zubairshah
American Journal of Industrial and Business Management
Vol.8 No.2
,February 26, 2018
DOI:
10.4236/ajibm.2018.82022
3,129
Downloads
20,542
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,580
Downloads
9,645
Views
Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
,March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,503
Downloads
3,766
Views
Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,389
Downloads
10,612
Views
Citations
Factors Influencing Consumers’ Online Repurchasing Behavior: A Review and Research Agenda
(Articles)
Huaiqin Li
,
Jinhwan Hong
iBusiness
Vol.5 No.4
,December 20, 2013
DOI:
10.4236/ib.2013.54020
6,864
Downloads
11,496
Views
Citations
A Data Mining Based Approach to Customer Behaviour in an Electronic Settings
(Articles)
A. Tope-Oke
,
C. A. Afolalu
,
O. Omofade
Journal of Computer and Communications
Vol.7 No.5
,May 31, 2019
DOI:
10.4236/jcc.2019.75004
928
Downloads
4,310
Views
Citations
The Path and Mechanism of the Influence of Social Capital on Customer Citizenship Behavior in Virtual Community Environment
(Articles)
Hongyu Liu
American Journal of Industrial and Business Management
Vol.10 No.6
,June 10, 2020
DOI:
10.4236/ajibm.2020.106074
483
Downloads
1,475
Views
Citations
The Impact of Value Perception on Luxury Brand Consumption
(Articles)
Marwa Elgebali
,
Rawia Zaazou
Open Journal of Business and Management
Vol.11 No.5
,September 18, 2023
DOI:
10.4236/ojbm.2023.115126
224
Downloads
1,734
Views
Citations
Supply Chain Financial Transshipment Strategy When Customers Switching
(Articles)
Sijia Chen
,
Zhenzhong Guan
,
Xiaoli Li
Journal of Mathematical Finance
Vol.12 No.1
,February 22, 2022
DOI:
10.4236/jmf.2022.121014
168
Downloads
676
Views
Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market
(Articles)
Yong Zhang
,
Xi Chen
,
Yuhong Zhao
,
Qiong Yao
Journal of Service Science and Management
Vol.7 No.4
,August 13, 2014
DOI:
10.4236/jssm.2014.74024
4,425
Downloads
6,276
Views
Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory
(Articles)
Yan Huang
,
Feiyan Liu
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72044
965
Downloads
2,470
Views
Citations
Study on Revenue Management Considering Strategic Customer Behavior
(Articles)
Chuiri Zhou
,
Yu Wu
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44058
5,539
Downloads
10,518
Views
Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community
(Articles)
Hai Hu
,
Dongpu Li
Open Journal of Business and Management
Vol.7 No.1
,January 3, 2019
DOI:
10.4236/ojbm.2019.71010
928
Downloads
1,813
Views
Citations
The Impact of Customer Perceived Value of Contemporary Art Jewelry on Purchase Behavior: A Case of Beijing, China
(Articles)
Hongyu Chen
,
Manoch Prompanyo
Modern Economy
Vol.12 No.6
,June 24, 2021
DOI:
10.4236/me.2021.126056
487
Downloads
1,992
Views
Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay)
(Articles)
Md. Estiak Ibne Monjur
,
Abu Hurira Rifat
,
Md. Rasidul Islam
,
Md. Ratan Bhuiyan
Open Journal of Business and Management
Vol.11 No.5
,September 21, 2023
DOI:
10.4236/ojbm.2023.115132
416
Downloads
2,983
Views
Citations
Perception and Preferences of Consumers in the Retail Sector: A Case Study in the City of Loja-Ecuador
(Articles)
Max Boada
,
Maria Boada
,
Francisco Morocho
Open Journal of Business and Management
Vol.11 No.3
,May 31, 2023
DOI:
10.4236/ojbm.2023.113074
148
Downloads
1,480
Views
Citations
Influence Mechanism of Leading Customer-Oriented Boundary-Spanning Behavior on Employee Service Performance
(Articles)
Abdoulaye H. Toure
American Journal of Industrial and Business Management
Vol.13 No.11
,November 22, 2023
DOI:
10.4236/ajibm.2023.1311067
104
Downloads
401
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
536
Downloads
3,389
Views
Citations
Some Switching Invariant Prime Graphs
(Articles)
S. K. Vaidya
,
U. M. Prajapati
Open Journal of Discrete Mathematics
Vol.2 No.1
,January 20, 2012
DOI:
10.4236/ojdm.2012.21004
5,540
Downloads
10,788
Views
Citations
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