has been cited by the following article(s):
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[1]
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Measuring automobile service quality with the European customer satisfaction index model (ECSI): the moderating effect of trust
The TQM Journal,
2025
DOI:10.1108/TQM-10-2023-0315
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[2]
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Measuring automobile service quality with the European customer satisfaction index model (ECSI): the moderating effect of trust
The TQM Journal,
2024
DOI:10.1108/TQM-10-2023-0315
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