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An Overview of Citizen Satisfaction with Public Service: Based on the Model of Expectancy Disconfirmation
(Articles)
Rashmi Chatterjee
,
Rathny Suy
Open Journal of Social Sciences
Vol.7 No.4
,April 19, 2019
DOI:
10.4236/jss.2019.74019
2,283
Downloads
9,787
Views
Citations
Assessment of Clients Satisfaction in Family Planning Service Delivery in Port Harcourt, Nigeria
(Articles)
Emmanuel Okwudili Oranu
,
Ijeoma Chioma Oppah
Journal of Biosciences and Medicines
Vol.8 No.8
,August 18, 2020
DOI:
10.4236/jbm.2020.88009
424
Downloads
1,814
Views
Citations
The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery
(Articles)
Lishan Su
,
Sekar Raju
,
Russell N. Laczniak
Journal of Service Science and Management
Vol.14 No.1
,February 3, 2021
DOI:
10.4236/jssm.2021.141002
534
Downloads
1,995
Views
Citations
Gender as a Moderator between Work-Family Conflict and Job Satisfaction of Medical Doctors: The Case of Ghana
(Articles)
Adjoa Afedua Nsaful
,
Jichuan Sheng
,
Emmanuel Nii Martey
Journal of Human Resource and Sustainability Studies
Vol.9 No.2
,April 28, 2021
DOI:
10.4236/jhrss.2021.92013
778
Downloads
1,914
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,219
Downloads
12,564
Views
Citations
The Effect of Provided Education Services on Meeting Residents’ Satisfaction in the United Arab Emirates, the Case of Ajman Emirate
(Articles)
Hajar Al Hubaishi
,
Abdelrahim Ali
Creative Education
Vol.13 No.4
,April 29, 2022
DOI:
10.4236/ce.2022.134093
157
Downloads
670
Views
Citations
Strategies for Implementing a “Service Learning Program” in Higher Education Institutions (HEIs): Learning Strategies to Improve Employability
(Articles)
Houinsou Dedehouanou
Creative Education
Vol.13 No.5
,May 26, 2022
DOI:
10.4236/ce.2022.135096
118
Downloads
590
Views
Citations
This article belongs to the Special Issue on
Higher Education
An Analysis of the Women Commuters’ Satisfaction in the Public Bus Service in Bangladesh: A Survey on Local Buses in Major Cities
(Articles)
Ayesha Umme
,
Kojima Aya
,
Kubota Hisashi
Journal of Transportation Technologies
Vol.12 No.4
,August 18, 2022
DOI:
10.4236/jtts.2022.124033
246
Downloads
1,393
Views
Citations
Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review
(Articles)
Fei Wu
,
Nadezda Sorokina
,
Eka Diraksa Putra
Open Journal of Business and Management
Vol.11 No.3
,May 31, 2023
DOI:
10.4236/ojbm.2023.113069
414
Downloads
2,336
Views
Citations
Study Engagement as Mediator between Career Calling and Life Satisfaction
(Articles)
Juncheng Zhu
,
Hua Zhang
Psychology
Vol.14 No.12
,December 25, 2023
DOI:
10.4236/psych.2023.1412108
60
Downloads
272
Views
Citations
Evaluation of the effects of a leader-training program on public health nurse leadership for staff in Japan
(Articles)
Izumi Ueda
,
Kazuko Saeki
,
Mariko Kawaharada
,
Michiyo Hirano
,
Miyuki Seki
,
Hisako Izumi
Open Journal of Nursing
Vol.2 No.3
,September 28, 2012
DOI:
10.4236/ojn.2012.23038
4,473
Downloads
7,332
Views
Citations
(Re)Application of the Radio in Scientific Education and Teacher Training
(Articles)
Luciano Gonsalves Costa
,
Marcelo Alves Barros
,
Anair Altoé
,
Aldevino Ribeiro da Silva
,
Heliana da Silva
Creative Education
Vol.5 No.14
,August 15, 2014
DOI:
10.4236/ce.2014.514144
3,247
Downloads
4,395
Views
Citations
Contraceptive Continuation, Pregnancy and Abortion Rate Two Years after Post Abortion Counselling
(Articles)
Ana Laura Carneiro Gomes Ferreira
,
Mariana Moreira Boa-Viagem
,
Ariani Impieri Souza
Open Journal of Obstetrics and Gynecology
Vol.5 No.3
,February 27, 2015
DOI:
10.4236/ojog.2015.53018
3,506
Downloads
4,572
Views
Citations
This article belongs to the Special Issue on
Postpartum Care
Mathematical Content Understanding for Teaching: A Study of Undergraduate STEM Majors
(Articles)
Xiaoxia A. Newton
,
Rebecca C. Poon
Creative Education
Vol.6 No.10
,June 19, 2015
DOI:
10.4236/ce.2015.610101
4,523
Downloads
5,674
Views
Citations
This article belongs to the Special Issue on
Teacher Education
Evaluation of School Based Assessment Teacher Training Programme
(Articles)
Mohd Azmi Mat Yusoff
,
Jamil Ahmad
,
Azlin Norhaini Mansor
,
Rahayu Johari
,
Kamisah Othman
,
Norlizah Che Hassan
Creative Education
Vol.7 No.4
,April 20, 2016
DOI:
10.4236/ce.2016.74065
3,680
Downloads
8,580
Views
Citations
Teachers’ Concerns on the Implementation and Practices of i-THINK with Concern Based Adoption Model (CBAM)
(Articles)
Rubananthan a/l Paramasveran
,
Nurfaradilla Mohamad Nasri
Creative Education
Vol.9 No.14
,October 29, 2018
DOI:
10.4236/ce.2018.914159
1,226
Downloads
3,294
Views
Citations
This article belongs to the Special Issue on
Curriculum and Instruction
Applying the Service-Profit Chain to Internet Service Businesses
(Articles)
Jin-Woo Kim
,
Michael Richarme
Journal of Service Science and Management
Vol.2 No.2
,June 17, 2009
DOI:
10.4236/jssm.2009.22013
6,881
Downloads
13,445
Views
Citations
Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
319
Downloads
2,743
Views
Citations
Analysis of the Application Effect of the New Model for Graduate Education in Traditional Chinese Medicine (TCM) Basic Disciplines
(Articles)
Xin Huang
,
Zhiming Zang
,
Han Liu
,
Man Zhang
,
Xiaowei He
,
Li Wu
Creative Education
Vol.14 No.9
,September 4, 2023
DOI:
10.4236/ce.2023.149108
78
Downloads
268
Views
Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China
(Articles)
Sadiq
Open Journal of Social Sciences
Vol.6 No.1
,January 10, 2018
DOI:
10.4236/jss.2018.61003
1,261
Downloads
3,876
Views
Citations
This article belongs to the Special Issue on
Public Management
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