TITLE:
Communication, Leadership, and Organizational Skills in Emergency Response
AUTHORS:
Robb Shawe
KEYWORDS:
Communication, Leadership, Emergency Preparedness, Emergency Response, Organizational Skills
JOURNAL NAME:
Open Journal of Business and Management,
Vol.11 No.6,
November
9,
2023
ABSTRACT: The development of
timely and effective emergency management (EM) systems has become increasingly attractive,
the primary aim of which is to help and enable emergency managers to prepare
for disasters and respond to urgent events. The EM system’s general framework
comprises a series of decision-making problems in three phases: pre-event
forecasting and preparation, in-event response and evacuation, and post-event
recovery, which reflect the leadership
competencies required during and post-times of crisis and the roles envisioned to support their respective organizations. However, the
communication issues, primarily technological-based, uncovered the need to
understand how leaders collect, disseminate, and adapt critical information
through understanding crisis type and community needs. Additionally, the
emergence of intelligence EM systems emphasizes learning from previous
experiences when a new emergency occurs by analyzing historical data of similar
events or scenarios to provide improved
forecasts for affected areas, populations, and, precisely, the demand
for relief resources. Furthermore, the rapid progress of big data, Artificial
Intelligence (AI), and the Internet of Things (IoT) permits the development of
a prediction system for emergency occurrence and resource demand, thereby
improving communication between leaders, agencies, and community members. The
capabilities of AI techniques to make full use
of acquired data and deal with imprecise or uncertain information are widely
recognized, especially in forecasting the occurrence of emergency events and evaluating their impacts on the economy and society. Therefore, improving the existing emergency preparedness for a more robust emergency
response and the effects accumulated remains ideal.