Article citationsMore>>
Meuter, M. L., Bitner, M. J., Ostrom, A. L., & Brown, S. W. (2005). Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies. Journal of Marketing, 69, 61-83.
https://doi.org/10.1509/jmkg.69.2.61.60759
has been cited by the following article:
Related Articles:
-
Jennifer E. Gerow, Janis Miller
-
Wenjun Xiang, Jiaolong Zeng, Yongsheng Fu, Cheng Gao
-
Jai Dev Chandel, Nand Lal Singh
-
Xingfa Zhang, Qiang Xiong
-
Vishwa Nath Maurya