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Journal
Affiliation
ISSN
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An Exploratory Study on the Electronic Word of Mouth Communication in Promoting Brands in the Online Platforms
(Articles)
B. N. Malar Selvi
,
J. Edwin Thomson
Intelligent Information Management
Vol.8 No.5
,September 30, 2016
DOI:
10.4236/iim.2016.85010
3,135
Downloads
9,447
Views
Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
101
Downloads
752
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
1,987
Downloads
4,249
Views
Citations
Technology Enabled Customer Relationship Management in Supermarket Industry in Nigeria
(Articles)
Olamade O. Owolabi
,
Yusuff S. Adeleke
,
Kazeem Abubakar
American Journal of Industrial and Business Management
Vol.3 No.2
,April 23, 2013
DOI:
10.4236/ajibm.2013.32027
7,950
Downloads
16,473
Views
Citations
Airport Management—Value of Customer Display Systems
(Articles)
Adam Marks
,
Maytha AL-Ali
,
Kees Rietsema
Intelligent Information Management
Vol.7 No.5
,September 23, 2015
DOI:
10.4236/iim.2015.75021
6,630
Downloads
8,523
Views
Citations
Stimulating Curiosity and Consumer Experience in a Retailer
(Articles)
Silvia Cachero-Martínez
,
Rodolfo Vázquez-Casielles
American Journal of Industrial and Business Management
Vol.7 No.4
,April 28, 2017
DOI:
10.4236/ajibm.2017.74034
3,291
Downloads
8,397
Views
Citations
This article belongs to the Special Issue on
Customer Experience Management
Research Data Management in China: Can Librarians Bring a Paradigm Shift?
(Articles)
Isidore Komla Zotoo
,
Guifeng Liu
,
Zhangping Lu
,
Frank Kofi Essien
Open Access Library Journal
Vol.9 No.2
,February 14, 2022
DOI:
10.4236/oalib.1108341
89
Downloads
605
Views
Citations
Research on Supplier Selection, Evaluation, and Relationship Management
(Articles)
Xiaoyuan Shi
,
Weihua Zhang
Open Journal of Business and Management
Vol.11 No.3
,May 25, 2023
DOI:
10.4236/ojbm.2023.113067
180
Downloads
958
Views
Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study
(Articles)
Osman Mohamed Ali
Open Journal of Social Sciences
Vol.8 No.4
,April 2, 2020
DOI:
10.4236/jss.2020.84002
1,870
Downloads
6,468
Views
Citations
Intelligent Supply Chain Management
(Articles)
Mohammad Zubair Khan
,
Omar Al-Mushayt
,
Jahangir Alam
,
Jorair Ahmad
Journal of Software Engineering and Applications
Vol.3 No.4
,May 6, 2010
DOI:
10.4236/jsea.2010.34045
9,617
Downloads
20,702
Views
Citations
Study on Revenue Management Considering Strategic Customer Behavior
(Articles)
Chuiri Zhou
,
Yu Wu
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44058
5,541
Downloads
10,526
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,437
Downloads
5,049
Views
Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model
(Articles)
Huaqing Mao
,
Xinyuan Jin
,
Li Zhu
American Journal of Industrial and Business Management
Vol.5 No.4
,April 8, 2015
DOI:
10.4236/ajibm.2015.54017
3,243
Downloads
4,389
Views
Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
609
Downloads
2,513
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
338
Downloads
2,866
Views
Citations
Brazilian Tropical Grassland Ecosystems: Distribution and Research Advances
(Articles)
Vitor Del’ Alamo Guarda
,
Renato Del’ Alamo Guarda
American Journal of Plant Sciences
Vol.5 No.7
,March 25, 2014
DOI:
10.4236/ajps.2014.57105
4,942
Downloads
6,558
Views
Citations
This article belongs to the Special Issue on
Pasture and Forage
The Research of Design of Human Resource Recruitment System Based on the Total Relationship Flow Management Theorems
(Articles)
Fangling Hu
Journal of Human Resource and Sustainability Studies
Vol.2 No.4
,November 19, 2014
DOI:
10.4236/jhrss.2014.24019
5,584
Downloads
7,902
Views
Citations
Examining the Relationship between Lean Supplier Relationship Management (LSRM) and Firm Performance: A Study on Manufacturing Companies in Ghana
(Articles)
Sheila Benah
,
Yang Li
Open Journal of Business and Management
Vol.8 No.6
,November 12, 2020
DOI:
10.4236/ojbm.2020.86150
1,166
Downloads
3,078
Views
Citations
The Study of Position Performance Appraisal Based on Total Relationship Flow Management Theorems
(Articles)
Ganggang Yin
Journal of Human Resource and Sustainability Studies
Vol.4 No.2
,June 28, 2016
DOI:
10.4236/jhrss.2016.42013
1,909
Downloads
3,092
Views
Citations
New Insights into Organization Structure and Business Process: An Integrative Point of View
(Articles)
Sijia Wang
,
Xiaoyong Zhou
Open Journal of Business and Management
Vol.7 No.4
,October 17, 2019
DOI:
10.4236/ojbm.2019.74134
1,566
Downloads
6,805
Views
Citations
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