Customer Service Strategies - Articles - Scientific Research Publishing

Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1，November 28, 2018

DOI: 10.4236/ojbm.2019.71004 912 Downloads 2,010 Views Citations
Social Media and Its Connection to Business Performance—A Literature Review (Articles)

Bruce Emmanuel, Shurong Zhao, Sulemana Bankuoru Egala, Yegenmuradov Mammet, Kweitsu Godson

American Journal of Industrial and Business Management Vol.12 No.5，May 19, 2022

DOI: 10.4236/ajibm.2022.125045 1,372 Downloads 15,601 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4，December 8, 2022

DOI: 10.4236/ib.2022.144019 263 Downloads 1,691 Views Citations
Understanding Societal Influences on the Customer Journey: COVID-19 Pandemic Impact (Articles)

Daissy Moya Sanchez, Ramon Martin Guart, Andrea Ramírez Moya, Joaquim Majó Fernández

Open Journal of Social Sciences Vol.12 No.6，June 21, 2024

DOI: 10.4236/jss.2024.126014 96 Downloads 883 Views Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior (Articles)

Daniel Kashetu Alasa, Dalower Hossain, Gugu Jiyane, Mohammad Hasan Sarwer, Tui Rani Saha

Voice of the Publisher Vol.11 No.1，March 12, 2025

DOI: 10.4236/vp.2025.111009 291 Downloads 3,039 Views Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels (Articles)

Maud Tixier

Modern Economy Vol.2 No.5，November 25, 2011

DOI: 10.4236/me.2011.25096 5,910 Downloads 10,186 Views Citations
Innovation in Banking Industry: Achieving Customer Satisfaction (Articles)

Clement Achimba, Jared Opiyo Ongonga, Samson Mecha Nyarondia, Amembah A. Lamu Amos, Michael Okwara

Open Journal of Business and Management Vol.2 No.4，August 15, 2014

DOI: 10.4236/ojbm.2014.24031 12,881 Downloads 16,673 Views Citations
Internal Audit and Review of the Negative Customer Behavior (Articles)

Jing Wu

Journal of Service Science and Management Vol.8 No.4，August 14, 2015

DOI: 10.4236/jssm.2015.84058 7,866 Downloads 10,039 Views Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach (Articles)

Ebrahim Kalani, Alireza Elhami, Mahshid Mashreghi, Reza Baradaran Kazem-Zadeh, Ehsan Kamrani

American Journal of Industrial and Business Management Vol.8 No.3，March 20, 2018

DOI: 10.4236/ajibm.2018.83035 1,338 Downloads 3,935 Views Citations
Farmers Perceptions about Climate Change, Management Practice and Their On-Farm Adoption Strategies at Rice Fields in Sapu and Kuntaur of the Gambia, West Africa (Articles)

Fatou Bojang, Seydou Traore, Adama Togola, Yacouba Diallo

American Journal of Climate Change Vol.9 No.1，January 9, 2020

DOI: 10.4236/ajcc.2020.91001 1,270 Downloads 2,735 Views Citations
Reading and Writing Strategies Used by Typical and Struggling Readers: A Cross-Sectional Survey (Articles)

Sotiria Tzivinikou, Dimitra Kagkara, Alexandra Fountoukidou, Eirini Kakoura

Psychology Vol.12 No.5，May 24, 2021

DOI: 10.4236/psych.2021.125043 471 Downloads 3,513 Views Citations
An Ubiquitous Service Mobility Mechanism in the Cross Domain Service Framework (Articles)

Jung-Sik Sung, Jongmoo Sohn, Yoon-Sik Yoo, Jaedoo Huh

Journal of Software Engineering and Applications Vol.5 No.11A，November 30, 2012

DOI: 10.4236/jsea.2012.531103 4,094 Downloads 7,404 Views Citations
This article belongs to the Special Issue on Cloud Computing
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic (Articles)

Minh Chau Doan, Kunio Shirahada, Michitaka Kosaka

Journal of Service Science and Management Vol.6 No.1，March 21, 2013

DOI: 10.4236/jssm.2013.61002 5,676 Downloads 9,290 Views Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector (Articles)

Jose Antonio Hernández Contreras, María Dolores Esquivel Hernández, Ana María González Ponce

Open Journal of Social Sciences Vol.3 No.1，January 14, 2015

DOI: 10.4236/jss.2015.31007 6,219 Downloads 7,283 Views Citations
The Research of Interpersonal Conflict and Solution Strategies (Articles)

Yingshan Bao, Fangwei Zhu, Yue Hu, Ning Cui

Psychology Vol.7 No.4，April 21, 2016

DOI: 10.4236/psych.2016.74055 11,704 Downloads 35,726 Views Citations
Teachers’ Perception of Cyberbullying in Lebanese Public School (Articles)

Najah A. R. Ghamrawi, Norma Ghamrawi, Tarek Shal

Open Journal of Leadership Vol.5 No.4，December 14, 2016

DOI: 10.4236/ojl.2016.54009 2,380 Downloads 6,057 Views Citations
A Study of Non-English Majors Postgraduates Students’ Listening Anxiety and Its Countermeasures (Articles)

Xiaoyuan Deng, Bingrong Li

Open Access Library Journal Vol.8 No.9，September 23, 2021

DOI: 10.4236/oalib.1107963 239 Downloads 1,036 Views Citations
Investigate Stressors Levels and Identify Coping Strategies of Frontline Nurses during the COVID-19 in Sharjah Primary Health Center—A Quantitative Research Study (Articles)

Shimaa Said Alsalim, F. Salhi

Open Journal of Nursing Vol.12 No.7，July 29, 2022

DOI: 10.4236/ojn.2022.127034 311 Downloads 1,988 Views Citations
Corruption: A Brief Review of Theoretical Approach (Articles)

Marco Antônio Carvalho Teixeira, Mário Vinícius Claussen Spinelli

Beijing Law Review Vol.15 No.2，June 7, 2024

DOI: 10.4236/blr.2024.152039 250 Downloads 2,155 Views Citations
Holonic Production System to Obtain Flexibility for Customer Satisfaction (Articles)

Gandolfo Dominici

Journal of Service Science and Management Vol.1 No.3，December 30, 2008

DOI: 10.4236/jssm.2008.13027 5,480 Downloads 10,467 Views Citations

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