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Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
329
Downloads
2,875
Views
Citations
Design, Synthesis of Analgesics and Anticancer of Some New Derivatives of Benzimidazole
(Articles)
Helmy M. Sakr
,
Rezk R. Ayyad
,
Kazem Mahmoud
,
Ahmed M. Mansour
,
Ahmed. G Ahmed
International Journal of Organic Chemistry
Vol.11 No.3
,September 30, 2021
DOI:
10.4236/ijoc.2021.113011
548
Downloads
2,712
Views
Citations
Optimal Investment under Dual Risk Model and Markov Modulated Financial Market
(Articles)
Lin Xu
,
Liming Zhang
,
Dongjin Zhu
Journal of Mathematical Finance
Vol.5 No.2
,May 12, 2015
DOI:
10.4236/jmf.2015.52015
3,427
Downloads
4,260
Views
Citations
Stochastic Model for the Spread of the COVID-19 Virus
(Articles)
Majdi Elhiwi
Applied Mathematics
Vol.12 No.1
,January 29, 2021
DOI:
10.4236/am.2021.121003
822
Downloads
2,576
Views
Citations
Applying the Service-Profit Chain to Internet Service Businesses
(Articles)
Jin-Woo Kim
,
Michael Richarme
Journal of Service Science and Management
Vol.2 No.2
,June 17, 2009
DOI:
10.4236/jssm.2009.22013
6,886
Downloads
13,460
Views
Citations
Data Mining and Exploratory Data Analysis for the Evaluation of Job Satisfaction
(Articles)
Rosaria Lombardo
,
Ermelinda Della Valle
iBusiness
Vol.3 No.4
,December 9, 2011
DOI:
10.4236/ib.2011.34050
5,980
Downloads
11,089
Views
Citations
Applying Self-Organizing Maps Method to Analyze the Corrective Action’s Quality Provided to Customers with Mobile Terminals
(Articles)
Andi Mwegerano
,
Pekka Kytösaho
,
Aulis Tuominen
iBusiness
Vol.4 No.2
,June 20, 2012
DOI:
10.4236/ib.2012.42013
3,500
Downloads
5,820
Views
Citations
An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations
(Articles)
Salah Alolayan
,
Saleem Hashmi
,
Bekir Yilbas
,
Hosny Hamdy
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61009
7,901
Downloads
12,202
Views
Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China
(Articles)
Shahzad Ahmad Khan
,
Yan Liang
,
Sumaira Shahzad
Journal of Service Science and Management
Vol.8 No.3
,May 8, 2015
DOI:
10.4236/jssm.2015.83032
22,819
Downloads
31,017
Views
Citations
A Study of the Intervening Effect of Political Stability on the Relationship between Performance Contracting and Measurement, and Public Service Delivery in Kenya
(Articles)
Richard E. Ndubai
,
Isaac M. Mbeche
,
Ganesh P. Pokhariyal
Open Access Library Journal
Vol.4 No.4
,April 25, 2017
DOI:
10.4236/oalib.1103402
738
Downloads
3,033
Views
Citations
Evaluation of E-Service Quality through Customer Satisfaction (a Case Study of FBR E-Taxation)
(Articles)
Madad Ali
,
Fahad Asmi
,
Md. Mashiur Rahman
,
Naveed Malik
,
Muhammad Salman Ahmad
Open Journal of Social Sciences
Vol.5 No.9
,September 21, 2017
DOI:
10.4236/jss.2017.59013
2,500
Downloads
10,862
Views
Citations
Deployment of Soft Skills for Effective Customer Service in the 21
st
Century Library
(Articles)
Adeniran Pauline Oghenekaro
Journal of Computer and Communications
Vol.6 No.3
,March 20, 2018
DOI:
10.4236/jcc.2018.63003
2,390
Downloads
4,892
Views
Citations
A Study of the Joint Effect of Performance Measurement, Political Stability and Global Competitiveness on Customer Satisfaction
(Articles)
Richard E. Ndubai
,
Isaac M. Mbeche
,
Ganesh P. Pokhariyal
Open Access Library Journal
Vol.5 No.12
,December 27, 2018
DOI:
10.4236/oalib.1104917
366
Downloads
907
Views
Citations
Development and Validation of a Customer Satisfaction Measuring Instrument with Laboratory Services at the University Hospital of Kinshasa, Democratic Republic of the Congo (DRC)
(Articles)
Chabo Byaene Alain
,
Mabela Makengo Matendo Rostin
,
Konde Nkiama Numbi Joël
,
Muhindo Mavoko Hypolite
,
Kayembe Nzongola-Nkasu Donatien
,
Tanon Aristophane Koffi
,
Muwonga Masidi Jérémie
,
Situakibanza Nani-Tuma Hippolyte
American Journal of Industrial and Business Management
Vol.11 No.5
,May 21, 2021
DOI:
10.4236/ajibm.2021.115030
295
Downloads
1,638
Views
Citations
Inventory Management and the Performance of Listed Manufacturing Firms in Ghana
(Articles)
Rose Yankah
,
Francis Osei
,
Samuel Owusu-Mensah
,
Poku Julia Agyapong
Open Journal of Business and Management
Vol.10 No.5
,September 23, 2022
DOI:
10.4236/ojbm.2022.105132
502
Downloads
4,581
Views
Citations
Multi-Objective Cold Chain Path Optimization Based on Customer Satisfaction
(Articles)
Jing Zhang
,
Baocheng Ding
Journal of Applied Mathematics and Physics
Vol.11 No.6
,June 30, 2023
DOI:
10.4236/jamp.2023.116116
102
Downloads
417
Views
Citations
Factors Affecting the Adoption of E-Banking on Customer Satisfaction in Developing Countries Based on the E-S-QUAL Model: A Case of Investrust Bank
(Articles)
Cynthia Chungu
,
Jackson Phiri
Open Journal of Business and Management
Vol.12 No.3
,May 23, 2024
DOI:
10.4236/ojbm.2024.123093
26
Downloads
156
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
,March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,617
Downloads
13,643
Views
Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model
(Articles)
Huaqing Mao
,
Xinyuan Jin
,
Li Zhu
American Journal of Industrial and Business Management
Vol.5 No.4
,April 8, 2015
DOI:
10.4236/ajibm.2015.54017
3,253
Downloads
4,330
Views
Citations
Mining Profitability of Telecommunication Customers Using K-Means Clustering
(Articles)
Hasitha Indika Arumawadu
,
R. M. Kapila Tharanga Rathnayaka
,
S. K. Illangarathne
Journal of Data Analysis and Information Processing
Vol.3 No.3
,August 21, 2015
DOI:
10.4236/jdaip.2015.33008
4,449
Downloads
6,406
Views
Citations
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