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ISSN
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The Mediating Role of Customer Trust on Customer Loyalty
(Articles)
Nha Nguyen
,
André Leclerc
,
Gaston LeBlanc
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61010
22,760
Downloads
35,744
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,667
Downloads
10,272
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
2,005
Downloads
4,203
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,068
Downloads
11,361
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
413
Downloads
2,344
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
,December 16, 2021
DOI:
10.4236/oalib.1108170
101
Downloads
693
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
,March 9, 2022
DOI:
10.4236/ojbm.2022.102040
1,699
Downloads
10,754
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
144
Downloads
671
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
,November 24, 2023
DOI:
10.4236/jssm.2023.166036
72
Downloads
313
Views
Citations
Measuring Service Value Based on Service Semantics
(Articles)
Chao Ma
,
Zhongjie Wang
,
Xiaofei Xu
,
Qian Wu
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61007
4,857
Downloads
7,446
Views
Citations
Nutritional Evaluation and Palatability of Major Range Forbs from South Darfur, Sudan
(Articles)
Hafiz Abdalla Mohamed Ali
,
Abu Bakr Omer Ismail
,
Mohammed Fatur
,
Faisal Awad Ahmed
,
El Hadi Omer Ahmed
,
Magda Elmahdi Elbushra Ahmed
Open Journal of Animal Sciences
Vol.6 No.1
,January 15, 2016
DOI:
10.4236/ojas.2016.61006
4,258
Downloads
5,305
Views
Citations
Augmentation of Dry Matter Production, Photosynthetic Enzymes, Yield Attributes and Quality Parameters of Sunflower through Seed Priming Effect of Gibberellic Acid—A Multifaceted Hormone
(Articles)
Nikhat Jafri
,
Mohammad Mazid
Open Access Library Journal
Vol.2 No.4
,April 10, 2015
DOI:
10.4236/oalib.1101442
901
Downloads
1,606
Views
Citations
The Solidarity Value as a Probabilistic Solidarity Value
(Articles)
Serge B. Nlénd Oum
,
Lawrence Diffo Lambo
Theoretical Economics Letters
Vol.10 No.6
,December 31, 2020
DOI:
10.4236/tel.2020.106085
293
Downloads
1,103
Views
Citations
Understanding the Profound Connotation of the Important Speech on July 1st from the Historical Value, Practical Value and Theoretical Value
(Articles)
Jia Wen
Open Access Library Journal
Vol.8 No.10
,October 25, 2021
DOI:
10.4236/oalib.1108058
69
Downloads
416
Views
Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay)
(Articles)
Md. Estiak Ibne Monjur
,
Abu Hurira Rifat
,
Md. Rasidul Islam
,
Md. Ratan Bhuiyan
Open Journal of Business and Management
Vol.11 No.5
,September 21, 2023
DOI:
10.4236/ojbm.2023.115132
458
Downloads
2,995
Views
Citations
Is Public Relations without a Future? A South African Perspective
(Articles)
Ben-Piet Venter
,
Faan Louw
Sociology Mind
Vol.2 No.3
,July 13, 2012
DOI:
10.4236/sm.2012.23039
6,145
Downloads
11,325
Views
Citations
Crisis, Value at Risk and Conditional Extreme Value Theory via the NIG + Jump Model
(Articles)
Samuel Y. M. Ze-To
Journal of Mathematical Finance
Vol.2 No.3
,August 31, 2012
DOI:
10.4236/jmf.2012.23025
7,389
Downloads
11,344
Views
Citations
A Study of College Students’ Civil Servants Fever Based on Chinese and Western Values
(Articles)
Qian Zhang
,
Xiufeng Tian
Sociology Mind
Vol.4 No.3
,June 24, 2014
DOI:
10.4236/sm.2014.43022
4,412
Downloads
5,933
Views
Citations
The Value of E-Sports Is in the Eye of the Beholder, But Can E-Sports Operators Influence What the Spectators See?
(Articles)
Harri Jalonen
Advances in Applied Sociology
Vol.9 No.7
,July 22, 2019
DOI:
10.4236/aasoci.2019.97023
1,140
Downloads
2,853
Views
Citations
Value-Added Distribution among Stakeholders Tea Value Chain: A Case Study in Thai Nguyen Province, Viet Nam
(Articles)
Tran Thi Quy Chinh
,
Tran Cuong
,
Cu Ngoc Bac
,
Jiancheng Chen
Open Access Library Journal
Vol.8 No.6
,June 23, 2021
DOI:
10.4236/oalib.1107508
201
Downloads
1,909
Views
Citations
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