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Journal
Affiliation
ISSN
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A Conceptual Model That Identifies Mathematical Models and Lean Techniques for Problem-Solving at the Different Decision-Making Levels of Service Companies
(Articles)
Zaida E. Alarcón Bernal
,
Ricardo Aceves García
,
Arturo Fuentes Zenón
Journal of Service Science and Management
Vol.14 No.2
,April 19, 2021
DOI:
10.4236/jssm.2021.142011
437
Downloads
1,318
Views
Citations
The Factors Affecting the Adoption of e-PACRA Services through the Government Service Bus
(Articles)
Gift Kozo Mwinga
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 27, 2022
DOI:
10.4236/ojbm.2022.101024
157
Downloads
955
Views
Citations
Meaningful Contact Estimates among Children in a Childcare Centre with Applications to Contact Matrices in Infectious Disease Modelling
(Articles)
Darren Flynn-Primrose
,
Nickolas Hoover
,
Zahra Mohammadi
,
Austin Hung
,
Jason Lee
,
Miggi Tomovici
,
Edward W. Thommes
,
Dion Neame
,
Monica G. Cojocaru
Journal of Applied Mathematics and Physics
Vol.10 No.5
,May 18, 2022
DOI:
10.4236/jamp.2022.105107
96
Downloads
649
Views
Citations
Evaluation on Information Technology Service Management Process with AHP
(Articles)
Jiangping Wan
,
Hui Zhang
,
Dan Wan
Technology and Investment
Vol.2 No.1
,February 25, 2011
DOI:
10.4236/ti.2011.21005
9,078
Downloads
16,340
Views
Citations
Study on Interface Friction Model for Engineering Materials Testing on Split Hopkinson Pressure Bar Tests
(Articles)
Yubin Lu
,
Songyan Zhang
Modern Mechanical Engineering
Vol.3 No.1
,February 27, 2013
DOI:
10.4236/mme.2013.31003
5,033
Downloads
9,175
Views
Citations
Assessment of Head Injury Criterion Score of Shock Attenuation Material Employed around Playground Equipment Using Nonlinear Spring Contact Model
(Articles)
Yuji Ohue
,
Keita Miyoshi
Open Journal of Safety Science and Technology
Vol.4 No.2
,June 6, 2014
DOI:
10.4236/ojsst.2014.42009
4,745
Downloads
6,134
Views
Citations
Asymptotic Stability of Combination of Contact Discontinuity with Rarefaction Waves for the One-Dimensional Viscous Micropolar Fluid Model
(Articles)
Lishuang Peng
Journal of Applied Mathematics and Physics
Vol.7 No.9
,September 24, 2019
DOI:
10.4236/jamp.2019.79143
359
Downloads
781
Views
Citations
Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis
(Articles)
Nelson Doe Dzivor
,
Frank B. K. Twenefour
,
Emmanuel M. Baah
,
Mathias Gyamfi
Applied Mathematics
Vol.13 No.1
,January 21, 2022
DOI:
10.4236/am.2022.131005
167
Downloads
701
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,037
Downloads
7,020
Views
Citations
Three Dimensional Integrated Value Models Based on ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.3
,May 23, 2013
DOI:
10.4236/ajor.2013.33031
4,239
Downloads
6,453
Views
Citations
Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.4
,July 12, 2013
DOI:
10.4236/ajor.2013.34037
5,017
Downloads
8,506
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
564
Downloads
3,367
Views
Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China
(Articles)
Qingliang Meng
,
Nongji Zhou
,
Jian Tian
,
Yijia Chen
,
Fen Zhou
Journal of Service Science and Management
Vol.4 No.1
,March 8, 2011
DOI:
10.4236/jssm.2011.41007
10,800
Downloads
19,735
Views
Citations
The Model of Mobile Knowledge Services System in the Management of Complex Cluster Project
(Articles)
Yong Liu
,
Bingxin Liu
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31006
10,146
Downloads
16,873
Views
Citations
Improved Radio Network Dimensioning for Real-Time Polling Service on IEEE 802.16 Wireless Networks with QoS Consideration
(Articles)
Thiaw Seng Ng
,
Teong Chee Chuah
,
Yi Fei Tan
Int'l J. of Communications, Network and System Sciences
Vol.5 No.3
,March 21, 2012
DOI:
10.4236/ijcns.2012.53024
3,908
Downloads
6,705
Views
Citations
Business Models at Work in the Mobile Service Sector
(Articles)
Jeaneth Johansson
,
Malin Malmström
,
Diana Chroneer
,
Maria Ek Styven
,
Anne Engström
,
Birgitta Bergvall-Kåreborn
iBusiness
Vol.4 No.1
,March 31, 2012
DOI:
10.4236/ib.2012.41010
5,627
Downloads
10,149
Views
Citations
Dynamic 3-D Indoor Radio Propagation Model and Applications with Radios from 433 MHZ to 2.4 GHz
(Articles)
Yiming Ji
Int'l J. of Communications, Network and System Sciences
Vol.5 No.11
,November 26, 2012
DOI:
10.4236/ijcns.2012.511079
6,247
Downloads
9,069
Views
Citations
A Decision Method for Improving Tourism Industry Service Quality under Budget Constraints
(Articles)
Xiaojun Chen
,
Qingliang Meng
,
Ling Zhang
Journal of Service Science and Management
Vol.8 No.5
,October 29, 2015
DOI:
10.4236/jssm.2015.85079
3,792
Downloads
5,264
Views
Citations
Evaluation of School Based Assessment Teacher Training Programme
(Articles)
Mohd Azmi Mat Yusoff
,
Jamil Ahmad
,
Azlin Norhaini Mansor
,
Rahayu Johari
,
Kamisah Othman
,
Norlizah Che Hassan
Creative Education
Vol.7 No.4
,April 20, 2016
DOI:
10.4236/ce.2016.74065
3,695
Downloads
8,621
Views
Citations
Study on the Improvement of Fresh Electricity Suppliers Cold Chain Logistics Service Quality
(Articles)
Yanhong Liu
Journal of Service Science and Management
Vol.9 No.6
,December 2, 2016
DOI:
10.4236/jssm.2016.96050
4,432
Downloads
7,511
Views
Citations
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