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Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,542
Downloads
15,086
Views
Citations
Call Auction Markets with Risk-Averse Specialists
(Articles)
Paolo Vitale
Theoretical Economics Letters
Vol.2 No.2
,May 23, 2012
DOI:
10.4236/tel.2012.22030
5,322
Downloads
8,529
Views
Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers
(Articles)
Said Echchakoui
American Journal of Industrial and Business Management
Vol.3 No.1
,January 17, 2013
DOI:
10.4236/ajibm.2013.31003
10,432
Downloads
17,913
Views
Citations
Computer Aided Call for Tenders: A Tool for Software Bidding
(Articles)
Jorge Hochstetter
,
Carlos Cares
Journal of Software Engineering and Applications
Vol.7 No.7
,June 11, 2014
DOI:
10.4236/jsea.2014.77055
4,431
Downloads
6,098
Views
Citations
Regression Testing in Developer Environment for Absence of Code Coverage
(Articles)
M. Thillaikarasi
,
K. Seetharaman
Journal of Software Engineering and Applications
Vol.7 No.8
,July 7, 2014
DOI:
10.4236/jsea.2014.78057
3,490
Downloads
5,100
Views
Citations
Reusable Function Discovery by Call-Graph Analysis
(Articles)
Dan Zhao
,
Li Miao
,
Dafang Zhang
Journal of Software Engineering and Applications
Vol.8 No.4
,April 15, 2015
DOI:
10.4236/jsea.2015.84019
3,228
Downloads
4,074
Views
Citations
Risk-Neutral Pricing of European Call Options: A Specious Concept
(Articles)
Daniel T. Cassidy
Journal of Mathematical Finance
Vol.8 No.2
,May 9, 2018
DOI:
10.4236/jmf.2018.82022
986
Downloads
4,277
Views
Citations
A Study on Numerical Solution of Black-Scholes Model
(Articles)
Md. Nurul Anwar
,
Laek Sazzad Andallah
Journal of Mathematical Finance
Vol.8 No.2
,May 17, 2018
DOI:
10.4236/jmf.2018.82024
2,167
Downloads
10,809
Views
Citations
Put-Call Parity in Equity Options Markets: Recent Evidence
(Articles)
Timothy A. Krause
Theoretical Economics Letters
Vol.9 No.4
,March 26, 2019
DOI:
10.4236/tel.2019.94039
1,362
Downloads
3,449
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
1,061
Downloads
3,323
Views
Citations
African Lion Population Estimates in Tanzania’s Ruaha National Park
(Articles)
Michael H. Kimaro
,
Hillary T. Mrosso
,
Simon J. Chidodo
,
Nyemo A. Chilagane
,
Fenrick F. Msigwa
,
George B. Bulenga
,
Rose P. Kicheleri
,
Charles P. Mgeni
,
Rajabu J. Kangile
,
Elisante A. Kimambo
,
Courtney Hughes
,
Camille Warbington
,
Helen Mchaki
,
Daniel Mathayo
,
Halima R. Kiwango
Open Journal of Ecology
Vol.12 No.8
,August 18, 2022
DOI:
10.4236/oje.2022.128031
274
Downloads
2,357
Views
Citations
Estimates of Density and Population Size of African Lions in the Katavi National Park, Tanzania
(Articles)
Shwahibu Massawe
,
Hillary Thomas Mrosso
,
Michael Honorati Kimaro
Open Journal of Ecology
Vol.12 No.9
,September 23, 2022
DOI:
10.4236/oje.2022.129035
320
Downloads
2,180
Views
Citations
This article belongs to the Special Issue on
Ecology and Conservation
Simultaneous Interpreting Output Assessment of Earnings Conference Call: Case Analysis of Tencent 2022 Q3 Result Announcement
(Articles)
Hongfei Li
,
Jinyu Liu
Open Journal of Applied Sciences
Vol.14 No.1
,January 31, 2024
DOI:
10.4236/ojapps.2024.141017
176
Downloads
618
Views
Citations
Balanced Topology NEMO Construction for the Internet-Based MANET
(Articles)
Long-Sheng LI
,
Gwo-Chuan LEE
,
Li-Keng KANG
Int'l J. of Communications, Network and System Sciences
Vol.2 No.9
,December 21, 2009
DOI:
10.4236/ijcns.2009.29104
4,618
Downloads
8,782
Views
Citations
Consumption Value of Digital Devices: An Investigation through Facebook Advertisement
(Articles)
Abhishek Mishra
Social Networking
Vol.4 No.3
,July 2, 2015
DOI:
10.4236/sn.2015.43007
6,080
Downloads
8,010
Views
Citations
Impact of Celebrity Endorsement on Brand Conscious Consumers: A Case Study in Pakistan
(Articles)
Mahwish Rabia
,
Fatima Babar
,
Saliha Akram
,
Zunaira Arif
,
Rida Tanveer
Open Journal of Social Sciences
Vol.7 No.4
,April 16, 2019
DOI:
10.4236/jss.2019.74016
1,821
Downloads
7,888
Views
Citations
An Inventory Model for Deteriorating Items Having Price, Stock and Advertisement Dependent Demand under Credit Period
(Articles)
Sheetal Laxman Chabukswar
,
Santosh Gite
American Journal of Operations Research
Vol.15 No.3
,May 28, 2025
DOI:
10.4236/ajor.2025.153006
45
Downloads
171
Views
Citations
Localization of the Translation Practice Teaching in Application-Oriented Universities
(Articles)
Li Su
,
Zhenyu Liao
Creative Education
Vol.11 No.7
,July 23, 2020
DOI:
10.4236/ce.2020.117083
485
Downloads
1,364
Views
Citations
Option Pricing with Economic Feasibility
(Articles)
Yi-Jang Yu
Modern Economy
Vol.4 No.1
,January 31, 2013
DOI:
10.4236/me.2013.41009
4,205
Downloads
6,336
Views
Citations
Call Admission Control in HAP W-CDMA Cellular Systems
(Articles)
Behnaz Behzadi
Int'l J. of Communications, Network and System Sciences
Vol.6 No.8
,July 26, 2013
DOI:
10.4236/ijcns.2013.68040
2,611
Downloads
4,504
Views
Citations
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