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Affiliation
ISSN
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E-Marketing and Its Implementation on Developing Social Perceptions of Customers through Effective Marketing Mix of Organic Textile Products
(Articles)
Muhammad Abrar
,
Asif Ali Safeer
,
Sajjad Ahmad Baig
,
Abdul Ghafoor
American Journal of Industrial and Business Management
Vol.6 No.12
,December 28, 2016
DOI:
10.4236/ajibm.2016.612110
2,525
Downloads
8,225
Views
Citations
An Innovative Marketing Model Based on AIDA: - A Case from E-bank Campus-marketing by China Construction Bank
(Articles)
Jiangyu Li
,
Haibo Yu
iBusiness
Vol.5 No.3B
,November 8, 2013
DOI:
10.4236/ib.2013.53B010
7,624
Downloads
11,710
Views
Citations
Determinants of the Satisfaction of Students Studying in Private Universities—Application of Kano Model
(Articles)
P. Venkateswarlu
,
Sanjeev Malaviya
,
Muddu Vinay
Theoretical Economics Letters
Vol.10 No.1
,January 17, 2020
DOI:
10.4236/tel.2020.101001
1,642
Downloads
4,505
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23023
9,775
Downloads
20,125
Views
Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,390
Downloads
14,567
Views
Citations
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product
(Articles)
Vahid Nabavi
,
Majid Azizi
,
Nemat Allah Mohebbi
iBusiness
Vol.4 No.3
,September 28, 2012
DOI:
10.4236/ib.2012.43030
5,223
Downloads
8,634
Views
Citations
An Algorithm to Vehicle Scheduling Problem of AirPort Pickup and Delivery Service
(Articles)
Zhengzheng Xu
,
Jiafu Tang
iBusiness
Vol.5 No.3B
,November 8, 2013
DOI:
10.4236/ib.2013.53B018
3,834
Downloads
5,292
Views
Citations
Factors Influencing Consumers’ Online Repurchasing Behavior: A Review and Research Agenda
(Articles)
Huaiqin Li
,
Jinhwan Hong
iBusiness
Vol.5 No.4
,December 20, 2013
DOI:
10.4236/ib.2013.54020
6,903
Downloads
10,752
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,449
Downloads
4,894
Views
Citations
An Application of Heterogeneous Bayesian Regression Models with Time Varying Coefficients to Explore the Relationship between Customer Satisfaction and Shareholder Value
(Articles)
Duncan K. H. Fong
,
Qian Chen
,
Zhe Chen
,
Rui Wang
Open Journal of Statistics
Vol.7 No.1
,February 13, 2017
DOI:
10.4236/ojs.2017.71004
1,372
Downloads
2,572
Views
Citations
Internal Costumer Satisfaction: Turkish Air Traffic Control Services
(Articles)
Ertan Çinar
,
Ahmet Veral
,
Soner Demirel
Theoretical Economics Letters
Vol.7 No.3
,April 6, 2017
DOI:
10.4236/tel.2017.73031
1,638
Downloads
2,597
Views
Citations
This article belongs to the Special Issue on
Transport Economics & Policy
Modeling Consumer Intention to Revisit the Same Restaurant and a Simple Algorithm of Coupon Discount Rate
(Articles)
Tin-Chun Lin
Theoretical Economics Letters
Vol.7 No.5
,July 21, 2017
DOI:
10.4236/tel.2017.75079
6,206
Downloads
9,121
Views
Citations
Determination of Customer Satisfaction in Conservative Concept Hotels by Ordinal Logistic Regression Analysis
(Articles)
Hakan Eygu
,
Ali Caglar Gulluce
Journal of Financial Risk Management
Vol.6 No.3
,August 29, 2017
DOI:
10.4236/jfrm.2017.63020
3,198
Downloads
6,987
Views
Citations
Factors Affecting Brand Switching Behavior in Telecommunication Industry of Pakistan: A Qualitative Investigation
(Articles)
Muhammad Abdul Rauf Shah
,
Mudassir Husnain
,
Amir Zubairshah
American Journal of Industrial and Business Management
Vol.8 No.2
,February 26, 2018
DOI:
10.4236/ajibm.2018.82022
3,159
Downloads
20,249
Views
Citations
RETRACTED:
The Influence Factors of Brand Loyalty: Mobile Phone Industry
(Articles)
Zyeinyelkhaan Khundyz
American Journal of Industrial and Business Management
Vol.8 No.6
,June 27, 2018
DOI:
10.4236/ajibm.2018.86108
1,737
Downloads
6,306
Views
Citations
Evidence Implementation Plan
(Articles)
Nader Saadeh
Journal of Service Science and Management
Vol.12 No.3
,April 2, 2019
DOI:
10.4236/jssm.2019.123021
771
Downloads
1,414
Views
Citations
Assessing the Impact of Sanitation on Customer Retention: A Survey of Restaurants in the Tamale Metropolis
(Articles)
Salam Abubakari
,
Karim Ankrah Mohammed
,
Ibrahim Nshinmi Iddrisu
Open Access Library Journal
Vol.6 No.12
,December 27, 2019
DOI:
10.4236/oalib.1105967
2,352
Downloads
8,692
Views
Citations
Policies and Procedures in Providing Competent Customer Service in Urgent Care Centers
(Articles)
Marcus Caster
Open Journal of Business and Management
Vol.8 No.3
,May 19, 2020
DOI:
10.4236/ojbm.2020.83075
528
Downloads
1,446
Views
Citations
Business Practices and Customers Satisfaction among Motorcycle Dealers in General Santos City
(Articles)
Mylene M. Turco
,
Roel D. Juevesa
,
Arvin T. Galigao
Open Journal of Business and Management
Vol.9 No.1
,January 29, 2021
DOI:
10.4236/ojbm.2021.91025
3,322
Downloads
18,542
Views
Citations
The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery
(Articles)
Lishan Su
,
Sekar Raju
,
Russell N. Laczniak
Journal of Service Science and Management
Vol.14 No.1
,February 3, 2021
DOI:
10.4236/jssm.2021.141002
534
Downloads
1,996
Views
Citations
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