Service Provisioning - Articles - Scientific Research Publishing

Renewal on Public Service Theory on Brazilian Law (Articles)

Leonardo Antonacci Barone Santos

Beijing Law Review Vol.15 No.2，April 30, 2024

DOI: 10.4236/blr.2024.152033 174 Downloads 614 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4，June 11, 2024

DOI: 10.4236/ojbm.2024.124109 174 Downloads 1,414 Views Citations
The Investigation of EFL Preservice Teachers’ Digital Literacy during Teaching Practice: Perceptions, Application, Enablers and Disincentives (Articles)

Yanan Wang, Ziru Jia, Qi Liu

Open Access Library Journal Vol.11 No.6，June 28, 2024

DOI: 10.4236/oalib.1111722 81 Downloads 409 Views Citations
Research on the Construction of Mutual-Aid Social Care Service System in Rural Beijing (Articles)

Meijun Ning, Meili Ning, Fang Lin

Open Journal of Social Sciences Vol.12 No.7，July 25, 2024

DOI: 10.4236/jss.2024.127031 81 Downloads 406 Views Citations
Effectiveness of Training and Development Programs of Dutch Bangla Bank Limited: A Study on Fast Tracks of Dhaka City (Articles)

Imtiaz U. Ahamed

Journal of Human Resource and Sustainability Studies Vol.12 No.3，September 13, 2024

DOI: 10.4236/jhrss.2024.123033 72 Downloads 523 Views Citations
Local Governance and Service Delivery in Sierra Leone: Challenges Faced by Bo City Council (Articles)

Issa Alie Gbla, Ibrahim Munu, Mohamed Yusuf

Open Journal of Social Sciences Vol.12 No.9，September 19, 2024

DOI: 10.4236/jss.2024.129014 99 Downloads 1,179 Views Citations
The Digitization of Public Services and Its Contribution to the Quality of Service in Relation to User Satisfaction (Articles)

Bernabé Fochie Tuebou

Open Journal of Applied Sciences Vol.14 No.9，September 27, 2024

DOI: 10.4236/ojapps.2024.149177 190 Downloads 1,403 Views Citations
Level of Integration of Health Services of the Catholic Church of the Archdiocese of Lubumbashi in Health Zones (Articles)

Gaspard Kafyeke Kabala, Pascal Pambi Mukanga, Temple Kabamba Manzanza, Irene Kabwang Nacikomb, Jacqueline Tshisola Mbaka, Scholastique Mutoke Sangwa, Bora Kaumba, Bienfait Mwarabu Much’Apa, Simon Ilunga Kandolo, Ghislain Mashini Ngongo

Open Access Library Journal Vol.11 No.10，October 24, 2024

DOI: 10.4236/oalib.1112354 25 Downloads 186 Views Citations
Understanding the Effect of Digital Marketing in Achieving Competitive Advantage through the Quality of Banking Service: An Exploratory Study from the Point of View of a Sample of Rafidain Bank Customers in Iraq (Articles)

Ahmed R. Al-Owaidi

Open Journal of Business and Management Vol.12 No.6，October 25, 2024

DOI: 10.4236/ojbm.2024.126195 123 Downloads 760 Views Citations
An Innovative Person-Centered Model for Provision of Mental, Social and Medical Care for People Living with Dementia (Articles)

Ad van Berlo, Marcha D. W. Kwisthout-van der Ouderaa, Lars Kayser

Health Vol.16 No.10，October 30, 2024

DOI: 10.4236/health.2024.1610066 54 Downloads 461 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2，February 26, 2025

DOI: 10.4236/oalib.1112891 54 Downloads 355 Views Citations
Customers’ Expectations on Mandalay Airport Shuttle Bus Service Quality in Mandalay, Myanmar (Articles)

Zin Myo, Zin Ko Ko, Nan Wai Linn, Yin Ko Ko

Open Journal of Business and Management Vol.13 No.2，March 13, 2025

DOI: 10.4236/ojbm.2025.132056 35 Downloads 221 Views Citations
An Assessment of the Effect of the Implementation of the Integrated Financial Management Information System on Service Delivery in Developing Countries: A Case of Zambia (Articles)

Jessie Lungu, Jackson Phiri

Open Journal of Business and Management Vol.13 No.2，March 20, 2025

DOI: 10.4236/ojbm.2025.132066 62 Downloads 413 Views Citations
Assessing the Impact of Decentralization Policy on Governance Functions in Rwanda: A Comprehensive Review (Articles)

Gakire Bob, Senay Kebede

Open Journal of Social Sciences Vol.13 No.3，March 21, 2025

DOI: 10.4236/jss.2025.133032 68 Downloads 606 Views Citations
Factors Influencing Smartphone Satisfaction among Generation Z: A Contemporary Analysis (Articles)

Rezwan Ul Haque Aubhi, Md. Sohel Rana, Nur-A-Alam Mishad, Shadia Sharmin, Abdullah Al Rakib, Faham Ahmed Kalam

Open Journal of Business and Management Vol.13 No.2，March 21, 2025

DOI: 10.4236/ojbm.2025.132071 97 Downloads 860 Views Citations
Artificial Intelligence Enabled in Teacher Leadership: Perspectives of EDUHK Pre-Service Teachers (Articles)

Jiajia Li, Yiming Shan

Open Access Library Journal Vol.12 No.4，April 30, 2025

DOI: 10.4236/oalib.1113284 39 Downloads 250 Views Citations
Needs Analysis on a Work-Process-Based Cabin Service English Course for Chinese Vocational College Students (Articles)

Xianxin Hui

Open Journal of Social Sciences Vol.13 No.5，May 14, 2025

DOI: 10.4236/jss.2025.135001 27 Downloads 172 Views Citations
Effect of Overloaded Traffic on Road Pavements Service Life, Structure and Maintenance Costs (Articles)

Yassia Gansonré, Pierre Breul, Miguel Benz, Roland Gourves

Journal of Transportation Technologies Vol.15 No.3，May 30, 2025

DOI: 10.4236/jtts.2025.153015 52 Downloads 200 Views Citations
Research on the Satisfaction Evaluation of High-Speed Railway Passenger Service Based on the Vague Set (Articles)

Xi Chen, Mei Deng, Xiaoyu Deng, Dengheng Zheng

Open Journal of Applied Sciences Vol.15 No.6，June 12, 2025

DOI: 10.4236/ojapps.2025.156108 19 Downloads 128 Views Citations
A Non-Preemptive Priority Queueing System with a Single Server Serving Two Queues M/G/1 and M/D/1 with Optional Server Vacations Based on Exhaustive Service of the Priority Units (Articles)

Kailash C. Madan

Applied Mathematics Vol.2 No.6，June 22, 2011

DOI: 10.4236/am.2011.26106 6,637 Downloads 13,218 Views Citations

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