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Journal
Affiliation
ISSN
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A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92021
1,146
Downloads
4,068
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,115
Downloads
5,210
Views
Citations
The Need to Evaluate Strategy and Tactics before the Software Development Process Begins
(Articles)
Samir Kherraf
,
Laila Cheikhi
,
Alain Abran
,
Witold Suryn
,
Eric Lefebvre
Journal of Software Engineering and Applications
Vol.3 No.7
,July 23, 2010
DOI:
10.4236/jsea.2010.37074
5,831
Downloads
10,158
Views
Citations
Research on the Application of AHP and Fuzzy Comprehensive Evaluation of Teaching Quality in Basic Mathematics Classroom
(Articles)
Li Zhang
,
Hailun Fu
,
Na Wan
Creative Education
Vol.9 No.15
,November 23, 2018
DOI:
10.4236/ce.2018.915197
841
Downloads
1,556
Views
Citations
Toward the Design and Implementation of Traceability Engineering Tool Support
(Articles)
Subik Pokharel
,
Hassan Reza
Journal of Software Engineering and Applications
Vol.12 No.6
,June 30, 2019
DOI:
10.4236/jsea.2019.126015
1,495
Downloads
2,753
Views
Citations
Model-Measurement Comparison of Ammonia Bi-Directional Air-Surface Exchange Fluxes over Agricultural Fields
(Articles)
Zhuanshi He
,
Lorraine Paige Wright
,
Leiming Zhang
Atmospheric and Climate Sciences
Vol.3 No.4
,September 6, 2013
DOI:
10.4236/acs.2013.34048
4,221
Downloads
6,959
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,222
Downloads
12,576
Views
Citations
An Overview of Citizen Satisfaction with Public Service: Based on the Model of Expectancy Disconfirmation
(Articles)
Rashmi Chatterjee
,
Rathny Suy
Open Journal of Social Sciences
Vol.7 No.4
,April 19, 2019
DOI:
10.4236/jss.2019.74019
2,286
Downloads
9,800
Views
Citations
Assessment of Satisfaction with Life among Elderly Patients Receiving HIV Care and Treatment in Mulago HIV Clinic: A Chronic Illness Quality of Life Model
(Articles)
Francis Kalule
,
Alimah Komuhangi
,
Micheal Buwembo
,
Thomas Katairo
,
Martha Tusabe
World Journal of AIDS
Vol.11 No.4
,December 21, 2021
DOI:
10.4236/wja.2021.114012
192
Downloads
918
Views
Citations
A Study on the Feasibility of Total Quality Management Model and the Awareness and Attitude of the Managers of Health Care
(Articles)
Fereshteh Farzianpour
,
Kazem Mohammad
,
Abbas Rahimi Foroushani
,
Samira Alirezaei
,
Fatemeh Manafi
Health
Vol.7 No.2
,February 16, 2015
DOI:
10.4236/health.2015.72027
3,551
Downloads
4,970
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23023
9,775
Downloads
20,128
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,449
Downloads
4,895
Views
Citations
Determination of Customer Satisfaction in Conservative Concept Hotels by Ordinal Logistic Regression Analysis
(Articles)
Hakan Eygu
,
Ali Caglar Gulluce
Journal of Financial Risk Management
Vol.6 No.3
,August 29, 2017
DOI:
10.4236/jfrm.2017.63020
3,199
Downloads
6,992
Views
Citations
Software Measurement Methods: An Analysis of Two Designs
(Articles)
Jean-Marc Desharnais
,
Alain Abran
Journal of Software Engineering and Applications
Vol.5 No.10
,October 31, 2012
DOI:
10.4236/jsea.2012.510092
6,306
Downloads
9,793
Views
Citations
Quantifying Reusability of Object Oriented Design: A Testability Perspective
(Articles)
Mahfuzul Huda
,
Yagya Dutt Sharma Arya
,
Mahmoodul Hasan Khan
Journal of Software Engineering and Applications
Vol.8 No.4
,April 14, 2015
DOI:
10.4236/jsea.2015.84018
4,519
Downloads
5,847
Views
Citations
The Analysis and Proposed Modifications to ISO/IEC 25030—Software Engineering—Software Quality Requirements and Evaluation—Quality Requirements
(Articles)
Karen Mou Kui
,
Khaled Ben Ali
,
Witold Suryn
Journal of Software Engineering and Applications
Vol.9 No.4
,April 22, 2016
DOI:
10.4236/jsea.2016.94010
3,203
Downloads
5,672
Views
Citations
Quality of Antenatal Care: Comparison between Secondary and Tertiary Health Facilities in Ibadan, Nigeria
(Articles)
Oluwasomidoyin Olukemi Bello
Open Journal of Obstetrics and Gynecology
Vol.8 No.6
,June 6, 2018
DOI:
10.4236/ojog.2018.86063
1,134
Downloads
3,965
Views
Citations
This article belongs to the Special Issue on
Pregnancy Care and Health
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia
(Articles)
Bernardus Franco Maseke
,
Bongani Nyathi
Open Access Library Journal
Vol.8 No.1
,January 29, 2021
DOI:
10.4236/oalib.1106945
228
Downloads
904
Views
Citations
IMPEX: An Approach to Analyze Source Code Changes on Software Run Behavior
(Articles)
David Nemer
Journal of Software Engineering and Applications
Vol.6 No.4
,April 25, 2013
DOI:
10.4236/jsea.2013.64020
6,406
Downloads
8,906
Views
Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
,July 14, 2015
DOI:
10.4236/jss.2015.37026
4,770
Downloads
6,036
Views
Citations
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