Technology-Based Self-Service Encounter - Articles

The Impact of Complaints between Frontline Service Employees on Consumers—Based on Critical Incident Technique (Articles)

Jihua Zhang, Ningning Wang

American Journal of Industrial and Business Management Vol.8 No.3, March 30, 2018

DOI: 10.4236/ajibm.2018.83054 1,168 Downloads 3,133 Views Citations
Relationship Marketing and Information Technology’s Impact on Customer Satisfaction and Commitment (Articles)

Kamal Abubakar Abraham Sleiman, Xiangyu Cai, Juanli Lan, Hongzhen Lei, Ru Liu

Open Journal of Business and Management Vol.9 No.3, April 16, 2021

DOI: 10.4236/ojbm.2021.93055 2,097 Downloads 8,627 Views Citations
Midwife’s experiences of using intuition as a motivating element in conveying assurance and care (Articles)

Agneta Olsson, Annsofie Adolfsson

Health Vol.3 No.7, July 18, 2011

DOI: 10.4236/health.2011.37075 5,170 Downloads 10,434 Views Citations
Teach Ourselves: Technology to Support Problem Posing in the STEM Classroom (Articles)

Carole R. Beal, Paul R. Cohen

Creative Education Vol.3 No.4, August 10, 2012

DOI: 10.4236/ce.2012.34078 7,487 Downloads 11,657 Views Citations
An Innovative Approach to Observational Field Experiences in Higher Education (Articles)

Elizabeth Block, Abbie Burt, Tiffany Papa, Leah Peterson, Gregg Stall, Alyson Theriot

Creative Education Vol.3 No.8, December 26, 2012

DOI: 10.4236/ce.2012.38206 4,455 Downloads 6,731 Views Citations
Reverse Innovation in Technology-Based Foreign Language Learning: Results of Three Surveys of Secondary and Higher Education Institutions in Cameroon (Articles)

Nanga-Me-Abengmoni Léonel

Creative Education Vol.13 No.12, December 14, 2022

DOI: 10.4236/ce.2022.1312245 212 Downloads 962 Views Citations
Development of the Emerging Theory of Encountering Nursing in a Nurse-Nursed Dyadic Relationship (ThENNDyR) (Articles)

Jose Mari Louis Alforque, Raza Crecia Meneses, Miralou Sorronda, Rozzano C. Locsin

Open Journal of Nursing Vol.10 No.9, September 14, 2020

DOI: 10.4236/ojn.2020.109056 685 Downloads 3,990 Views Citations
Research on the impact of digital finance on innovation and R&D of technology-based SEMs —Moderating role based on financial flexibility (Articles)

Lina Kan, Ruyue Sun

American Journal of Industrial and Business Management Vol.12 No.11, November 22, 2022

DOI: 10.4236/ajibm.2022.1211090 424 Downloads 1,965 Views Citations
Public Policy and Technology Decisions’ Ripple Effect
—A View from Entailed End Users’ Position (Articles)

Victoria E. Erosa

American Journal of Industrial and Business Management Vol.13 No.6, June 30, 2023

DOI: 10.4236/ajibm.2023.136038 648 Downloads 2,085 Views Citations
A Study of the Impact of Entrepreneurship on Organizational Resilience of Science and Technology-Based Small and Medium-Sized Enterprises (Articles)

Quan Zhou, Jialiang He, Yaxi Yang, Ye Yan

Open Journal of Business and Management Vol.12 No.4, July 12, 2024

DOI: 10.4236/ojbm.2024.124120 225 Downloads 883 Views Citations
ICT Integration in Learning of Physics in Secondary Schools in Kenya: Systematic Literature Review (Articles)

Fredrick Mzee Awuor, Elijah Okono

Open Journal of Social Sciences Vol.10 No.9, August 29, 2022

DOI: 10.4236/jss.2022.109027 712 Downloads 4,733 Views Citations

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