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Quality Perception Evaluation: A Case Study of a Private Bank Branch in Campina Grande, PB
(Articles)
Allan Carlos Alves
,
Ângela Maria Cavalcanti Ramalho
,
Sandra Sereide Ferreira da Silva
,
Cicero de Sousa Lacerda
,
Juaceli Araújo Lima
,
Fabio Adriano Pereira da Silva
iBusiness
Vol.7 No.2
,June 18, 2015
DOI:
10.4236/ib.2015.72011
5,619
Downloads
6,565
Views
Citations
A Study of Australian Business Excellence Award Winners
(Articles)
Maruf Hasan
,
Hanisah Hannifah
Journal of Service Science and Management
Vol.6 No.1
,March 21, 2013
DOI:
10.4236/jssm.2013.61004
7,933
Downloads
12,769
Views
Citations
Social Qualimetry of Public Services Standardization in the Kyrgyz Republic
(Articles)
Aigul Musaeva
,
Rita Salmorbekova
,
Dilnara Rustamova
,
Zhypargul Abdullaeva
Advances in Applied Sociology
Vol.10 No.9
,September 15, 2020
DOI:
10.4236/aasoci.2020.109021
565
Downloads
1,294
Views
Citations
Quality, Satisfaction and Industrial Disputes in the Tourist Accommodation Services of the State of Mérida, Venezuela
(Articles)
Flora M. Díaz-Pérez
,
Maria Bethencourt-Cejas
,
Marysela C. Morillo-Moreno
Technology and Investment
Vol.4 No.2
,May 24, 2013
DOI:
10.4236/ti.2013.42015
3,850
Downloads
5,656
Views
Citations
An Assessment of Villagers’ Satisfaction with the Quality of Construction-Related Services Based on the SERVQUAL Model
(Articles)
Naser Shafieisabet
,
Behzad Doostisabzi
,
Shahryar Azharianfar
Current Urban Studies
Vol.5 No.1
,March 3, 2017
DOI:
10.4236/cus.2017.51002
2,355
Downloads
4,833
Views
Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations
(Articles)
Alisardar Mammadov
,
Rahim Gasanov
American Journal of Industrial and Business Management
Vol.7 No.11
,November 30, 2017
DOI:
10.4236/ajibm.2017.711089
1,405
Downloads
5,248
Views
Citations
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,099
Downloads
6,105
Views
Citations
A Study on the Impact of Logistics Service Quality on the Satisfaction and Loyalty of E-Shoppers in Egypt
(Articles)
Lobna Hafez
,
Eman Elakkad
,
Mohamed Gamil
Open Journal of Business and Management
Vol.9 No.5
,September 23, 2021
DOI:
10.4236/ojbm.2021.95133
1,559
Downloads
10,918
Views
Citations
Classification of Web Services Using Bayesian Network
(Articles)
Ramakanta Mohanty
,
V. Ravi
,
M. R. Patra
Journal of Software Engineering and Applications
Vol.5 No.4
,April 23, 2012
DOI:
10.4236/jsea.2012.54034
6,910
Downloads
11,457
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23023
9,600
Downloads
20,469
Views
Citations
A QoS-aware Method for Web Services Discovery
(Articles)
Bian WU
,
Xincai WU
Journal of Geographic Information System
Vol.2 No.1
,January 27, 2010
DOI:
10.4236/jgis.2010.21008
8,452
Downloads
13,082
Views
Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions
(Articles)
Francisco J. Miranda
,
Antonio Chamorro
,
Luis R. Murillo
,
Juan Vega
Journal of Service Science and Management
Vol.3 No.2
,June 29, 2010
DOI:
10.4236/jssm.2010.32028
8,935
Downloads
16,604
Views
Citations
The level of patients’ satisfaction and perception on quality of nursing services in the Renal unit, Kenyatta National Hospital Nairobi, Kenya
(Articles)
James Ndambuki
Open Journal of Nursing
Vol.3 No.2
,May 31, 2013
DOI:
10.4236/ojn.2013.32025
12,960
Downloads
21,149
Views
Citations
Research on Industry Leaders’ External Auditing Demand in China—Based on the Signal Transfer Theory
(Articles)
Zhiqiang Wen
Open Journal of Business and Management
Vol.4 No.1
,January 21, 2016
DOI:
10.4236/ojbm.2016.41013
4,530
Downloads
5,390
Views
Citations
The Role of Health Inequality in the Maternal Health Services Provided by Public Institutions in Mexico
(Articles)
Graciela Freyermuth-Enciso
,
Mónica Carrasco-Gómez
,
Martín Romero-Martínez
Health
Vol.8 No.3
,February 5, 2016
DOI:
10.4236/health.2016.83024
4,825
Downloads
6,162
Views
Citations
This article belongs to the Special Issue on
Women’s Health
The Impact of Change Management on the Quality of Health Service Provided “The Moderating Role of Change Resistance”: Field Study of Egyptian Private and Government Hospitals
(Articles)
Safaa Ismael Abdel-Satar
,
Mohamed Abdel Salam Ragheb
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.9 No.2
,February 18, 2022
DOI:
10.4236/oalib.1108354
205
Downloads
4,323
Views
Citations
The Effect of Public Healthcare Service Quality on Residents’ Satisfaction in the United Arab Emirates (UAE), the Case of Ajman Emirate
(Articles)
Hajar Al Hubaishi
,
Abdelrahim Ali
Health
Vol.14 No.3
,March 17, 2022
DOI:
10.4236/health.2022.143024
253
Downloads
1,897
Views
Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
101
Downloads
749
Views
Citations
Patient Satisfaction with Primary Health Care Services in Riyadh City, Saudi Arabia
(Articles)
Maram Alqahtani
,
Mona Alanazi
,
Salem Alsuwaidan
International Journal of Clinical Medicine
Vol.14 No.8
,August 14, 2023
DOI:
10.4236/ijcm.2023.148032
134
Downloads
738
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
84
Downloads
499
Views
Citations
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