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Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
101
Downloads
752
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
84
Downloads
524
Views
Citations
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,102
Downloads
6,115
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
402
Downloads
2,490
Views
Citations
Tradability of Services: The Role of Identity Maintenance
(Articles)
Peter Zweifel
Journal of Service Science and Management
Vol.14 No.3
,June 24, 2021
DOI:
10.4236/jssm.2021.143022
217
Downloads
667
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23023
9,624
Downloads
20,536
Views
Citations
Internal Costumer Satisfaction: Turkish Air Traffic Control Services
(Articles)
Ertan Çinar
,
Ahmet Veral
,
Soner Demirel
Theoretical Economics Letters
Vol.7 No.3
,April 6, 2017
DOI:
10.4236/tel.2017.73031
1,635
Downloads
2,817
Views
Citations
This article belongs to the Special Issue on
Transport Economics & Policy
Customer Relationship Management as a Tool for Improving Customer Loyalty in the Banking Industry: An Empirical Study of Guaranty Trust Bank PLC Situated within the Central Business District, FCT Abuja, Nigeria
(Articles)
Yakubu Yari Kate Dazagbyilo
,
Shuiping Shang
,
Obodo Chidiebube Emmanuel
,
Kalissa Fatoumata Kir
Open Journal of Business and Management
Vol.9 No.5
,September 14, 2021
DOI:
10.4236/ojbm.2021.95124
562
Downloads
3,250
Views
Citations
The Mediating Effect of Customer Satisfaction on Fintech Literacy and Sustainable Intention of Using Mobile Financial Services
(Articles)
Md. Kamal Uddin
,
Shelina Nasrin
Open Journal of Business and Management
Vol.11 No.5
,September 27, 2023
DOI:
10.4236/ojbm.2023.115138
137
Downloads
715
Views
Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis
(Articles)
Yoganandham Govindharaj
,
Elanchezhian Govindasamy
,
Govindaraj Arumugam
Journal of Human Resource and Sustainability Studies
Vol.9 No.1
,March 19, 2021
DOI:
10.4236/jhrss.2021.91009
393
Downloads
1,891
Views
Citations
Deployment of Soft Skills for Effective Customer Service in the 21
st
Century Library
(Articles)
Adeniran Pauline Oghenekaro
Journal of Computer and Communications
Vol.6 No.3
,March 20, 2018
DOI:
10.4236/jcc.2018.63003
2,315
Downloads
5,608
Views
Citations
Optional Agreement Patterns in Igbo
(Articles)
Ifeoma M. Nweze
,
Greg O. Obiamalu
Open Journal of Modern Linguistics
Vol.6 No.2
,April 15, 2016
DOI:
10.4236/ojml.2016.62009
3,141
Downloads
4,797
Views
Citations
A Short Comment on the Effectiveness of the “Leave with a Clean Slate” Agreements
(Articles)
Dongping Tong
Beijing Law Review
Vol.14 No.2
,June 21, 2023
DOI:
10.4236/blr.2023.142048
54
Downloads
196
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
538
Downloads
3,408
Views
Citations
Handling Observations with Low Interrater Agreement Values
(Articles)
Gensheng Liu
,
Mohammad M. Amini
,
Emin Babakus
,
Marla B. Royne Stafford
Journal of Analytical Sciences, Methods and Instrumentation
Vol.1 No.2
,December 16, 2011
DOI:
10.4236/jasmi.2011.12002
3,714
Downloads
8,449
Views
Citations
Carbon Emission Allocation and Efficiency of EU Countries
(Articles)
Ming-Chung Chang
Modern Economy
Vol.3 No.5
,September 29, 2012
DOI:
10.4236/me.2012.35078
5,889
Downloads
8,425
Views
Citations
Agreement in Kimbeere Relative Clauses
(Articles)
Peter Kinyua Muriungi
,
Nancy Mbandi Mutange
Open Journal of Modern Linguistics
Vol.9 No.6
,December 23, 2019
DOI:
10.4236/ojml.2019.96042
444
Downloads
1,052
Views
Citations
Quality Perception Evaluation: A Case Study of a Private Bank Branch in Campina Grande, PB
(Articles)
Allan Carlos Alves
,
Ângela Maria Cavalcanti Ramalho
,
Sandra Sereide Ferreira da Silva
,
Cicero de Sousa Lacerda
,
Juaceli Araújo Lima
,
Fabio Adriano Pereira da Silva
iBusiness
Vol.7 No.2
,June 18, 2015
DOI:
10.4236/ib.2015.72011
5,620
Downloads
6,569
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
987
Downloads
2,878
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,268
Downloads
4,594
Views
Citations
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