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ISSN
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Strategy Orientation Analysis in the Mobile Phone Case Business
(Articles)
Ville Isoherranen
,
Pekka Kess
Modern Economy
Vol.2 No.3
,July 26, 2011
DOI:
10.4236/me.2011.23043
9,031
Downloads
17,900
Views
Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China
(Articles)
Sadiq
Open Journal of Social Sciences
Vol.6 No.1
,January 10, 2018
DOI:
10.4236/jss.2018.61003
1,247
Downloads
3,959
Views
Citations
This article belongs to the Special Issue on
Public Management
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
535
Downloads
3,385
Views
Citations
A Technical Note: Orientation of Cracks and Hydrology in a Shrink-Swell Soil
(Articles)
Takele M. Dinka
,
Robert J. Lascano
Open Journal of Soil Science
Vol.2 No.2
,June 22, 2012
DOI:
10.4236/ojss.2012.22013
5,251
Downloads
8,205
Views
Citations
Statistical Analysis for the Abrasive Wear Behavior of Al 6061
(Articles)
Mohd Shadab Khan
,
Zahir Hasan
,
Yaqoob Ali Ansari
J. of Minerals and Materials Characterization and Eng.
Vol.2 No.4
,July 23, 2014
DOI:
10.4236/jmmce.2014.24034
3,442
Downloads
4,851
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
986
Downloads
2,865
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,265
Downloads
4,554
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
169
Downloads
1,223
Views
Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
181
Downloads
1,274
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
151
Downloads
875
Views
Citations
A Survey and Research on Woolworths Customer Satisfaction
(Articles)
Yining Wang
American Journal of Industrial and Business Management
Vol.12 No.5
,May 27, 2022
DOI:
10.4236/ajibm.2022.125052
708
Downloads
8,251
Views
Citations
Analysis of Strategy by Strategy Typology and Orientation Framework
(Articles)
Ville Isoherranen
,
Pekka Kess
Modern Economy
Vol.2 No.4
,September 21, 2011
DOI:
10.4236/me.2011.24064
16,138
Downloads
24,827
Views
Citations
Regulatory Role of TQM between the Marketing Orientation, Entrepreneurial Orientation and the Organizational Performance and Competitiveness
(Articles)
Abdulrahman Alsughayir
American Journal of Industrial and Business Management
Vol.6 No.5
,May 31, 2016
DOI:
10.4236/ajibm.2016.65061
2,725
Downloads
4,794
Views
Citations
The Impact of Knowledge Management Orientation on New Product Commercialization: The Mediating Role of Market Orientation
(Articles)
Mehdi Rasouli Ghahroudi
,
Yasuo Hoshino
,
Fereshteh Ahmadpoury
American Journal of Industrial and Business Management
Vol.9 No.10
,October 30, 2019
DOI:
10.4236/ajibm.2019.910127
860
Downloads
2,330
Views
Citations
This article belongs to the Special Issue on
Enterprise Development and Market Orientation
High-Efficiency Solar Electricity of Umbrella by TRIZ Analysis
(Articles)
Jung-Hui Chao
,
Cheng-Yu Peng
Energy and Power Engineering
Vol.8 No.2
,February 16, 2016
DOI:
10.4236/epe.2016.82005
4,946
Downloads
9,392
Views
Citations
Entrepreneurial Orientation and Financial Resources Availability as Determinants of Firms’ Growth
(Articles)
Mario Mustilli
,
Eugenio D’Angelo
,
Francesco Campanella
,
Domenico Graziano
Modern Economy
Vol.8 No.2
,February 24, 2017
DOI:
10.4236/me.2017.82021
1,602
Downloads
3,300
Views
Citations
Entrepreneurial Orientation and Firm Performance of Tourist Accommodation Establishment in Ghana
(Articles)
Edward Nii Amar Amarteifio
,
Senyo Agbeblewu
Open Journal of Business and Management
Vol.8 No.4
,July 20, 2020
DOI:
10.4236/ojbm.2020.84103
711
Downloads
2,377
Views
Citations
Moral Considerations in Political Decision-Making: Differences by Political Orientation and Gender
(Articles)
Christina M. Frederick
,
Shawn Doherty
Open Journal of Social Sciences
Vol.11 No.9
,September 18, 2023
DOI:
10.4236/jss.2023.119019
62
Downloads
288
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
8,785
Downloads
16,559
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,554
Downloads
16,333
Views
Citations
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