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Journal
Affiliation
ISSN
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Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China
(Articles)
Sadiq
Open Journal of Social Sciences
Vol.6 No.1
,January 10, 2018
DOI:
10.4236/jss.2018.61003
1,261
Downloads
3,862
Views
Citations
This article belongs to the Special Issue on
Public Management
Health Status and Programs Implemented by the Provincial Government of Catanduanes in Bicol Region, Philippines
(Articles)
Marilyn B. Panti
Open Journal of Social Sciences
Vol.8 No.5
,May 29, 2020
DOI:
10.4236/jss.2020.85029
453
Downloads
3,816
Views
Citations
This article belongs to the Special Issue on
LGBT Community and Health
Network-Load Aware Adaptive Channel Access Control for WLAN
(Articles)
Xiaoyan Wu
,
Qinghe Du
,
Pinyi Ren
Communications and Network
Vol.5 No.3C
,October 4, 2013
DOI:
10.4236/cn.2013.53B2085
2,874
Downloads
4,477
Views
Citations
Service Cooperation Policy in a Dual-Channel Supply Chain under Service Differentiation
(Articles)
Jun Chen
,
Ying Yang
American Journal of Industrial and Business Management
Vol.4 No.6
,June 26, 2014
DOI:
10.4236/ajibm.2014.46036
3,060
Downloads
4,371
Views
Citations
Service Cooperation Incentive Mechanism in a Dual-Channel Supply Chain under Service Differentiation
(Articles)
Qiaoru Yang
,
Meng Zhang
American Journal of Industrial and Business Management
Vol.5 No.4
,April 28, 2015
DOI:
10.4236/ajibm.2015.54025
3,720
Downloads
4,461
Views
Citations
Digital Marketing Communication and Consumer Buying Decision Process in Pandemic Standpoint (COVID-19): An Empirical Study of Bangladeshi Customers’ in Branded Cosmetics Perspective
(Articles)
Mamtaj Akter
,
Nigar Sultana
Open Journal of Business and Management
Vol.8 No.6
,November 24, 2020
DOI:
10.4236/ojbm.2020.86167
12,226
Downloads
17,601
Views
Citations
Business Continuity Management in a Time of Crisis: Emerging Trends for Commercial Banks in Zimbabwe during and Post the Covid-19 Global Crisis
(Articles)
Taurai Muparadzi
,
Letwin Rodze
Open Journal of Business and Management
Vol.9 No.3
,May 21, 2021
DOI:
10.4236/ojbm.2021.93063
873
Downloads
4,958
Views
Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay)
(Articles)
Md. Estiak Ibne Monjur
,
Abu Hurira Rifat
,
Md. Rasidul Islam
,
Md. Ratan Bhuiyan
Open Journal of Business and Management
Vol.11 No.5
,September 21, 2023
DOI:
10.4236/ojbm.2023.115132
456
Downloads
2,965
Views
Citations
Effect of Mixed Vegetation of Different Heights on Open Channel Flows
(Articles)
Xiaonan Tang
,
Yutong Guan
,
Ming Li
,
Hanyi Wang
,
Jiaze Cao
,
Suyang Zhang
,
Nanyu Xiao
Journal of Geoscience and Environment Protection
Vol.11 No.3
,March 31, 2023
DOI:
10.4236/gep.2023.113017
84
Downloads
411
Views
Citations
Customer Care Management Model for Service Industry
(Articles)
Muthuswamy Shanmugaraja
,
Muthusamy Nataraj
,
Nallasamy Gunasekaran
iBusiness
Vol.2 No.2
,June 12, 2010
DOI:
10.4236/ib.2010.22018
10,242
Downloads
19,342
Views
Citations
A Study of the Intervening Effect of Political Stability on the Relationship between Performance Contracting and Measurement, and Public Service Delivery in Kenya
(Articles)
Richard E. Ndubai
,
Isaac M. Mbeche
,
Ganesh P. Pokhariyal
Open Access Library Journal
Vol.4 No.4
,April 25, 2017
DOI:
10.4236/oalib.1103402
737
Downloads
3,011
Views
Citations
Deployment of Soft Skills for Effective Customer Service in the 21
st
Century Library
(Articles)
Adeniran Pauline Oghenekaro
Journal of Computer and Communications
Vol.6 No.3
,March 20, 2018
DOI:
10.4236/jcc.2018.63003
2,367
Downloads
4,833
Views
Citations
An Analysis of Uniqlo’s Management Philosophy and Its Enlightenment to China’s Fast Fashion Brands
(Articles)
Ningbo Wang
,
Chenggang Li
Open Journal of Social Sciences
Vol.6 No.3
,April 9, 2018
DOI:
10.4236/jss.2018.63022
3,345
Downloads
17,151
Views
Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park
(Articles)
Qian Xu
,
Kexiang Wu
Journal of Service Science and Management
Vol.11 No.4
,August 29, 2018
DOI:
10.4236/jssm.2018.114032
992
Downloads
2,190
Views
Citations
A Study of the Joint Effect of Performance Measurement, Political Stability and Global Competitiveness on Customer Satisfaction
(Articles)
Richard E. Ndubai
,
Isaac M. Mbeche
,
Ganesh P. Pokhariyal
Open Access Library Journal
Vol.5 No.12
,December 27, 2018
DOI:
10.4236/oalib.1104917
365
Downloads
900
Views
Citations
Critique of the Linear-Compensatory Approach in Customer Satisfaction Measurement: An Empirical Study
(Articles)
Pushkal Kr. Pandey
,
Sandra Moffett
,
Rodney McAdam
Theoretical Economics Letters
Vol.9 No.4
,April 30, 2019
DOI:
10.4236/tel.2019.94078
799
Downloads
2,022
Views
Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study
(Articles)
Osman Mohamed Ali
Open Journal of Social Sciences
Vol.8 No.4
,April 2, 2020
DOI:
10.4236/jss.2020.84002
1,899
Downloads
5,601
Views
Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia
(Articles)
Bernardus Franco Maseke
,
Bongani Nyathi
Open Access Library Journal
Vol.8 No.1
,January 29, 2021
DOI:
10.4236/oalib.1106945
226
Downloads
902
Views
Citations
Influence Mechanism of Leading Customer-Oriented Boundary-Spanning Behavior on Employee Service Performance
(Articles)
Abdoulaye H. Toure
American Journal of Industrial and Business Management
Vol.13 No.11
,November 22, 2023
DOI:
10.4236/ajibm.2023.1311067
112
Downloads
403
Views
Citations
Forecasting and the Role of Churn in Software-as-a-Service Business Models
(Articles)
Anthony E. R. Sukow
,
Rebecca Grant
iBusiness
Vol.5 No.1A
,March 29, 2013
DOI:
10.4236/ib.2013.51A006
9,138
Downloads
12,900
Views
Citations
This article belongs to the Special Issue on
E-Commerce
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