Deployment of Soft Skills for Effective Customer Service in the 21<sup>st</sup> Century Library

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ISSN Print: 2327-5219
ISSN Online: 2327-5227
www.scirp.org/journal/jcc
E-mail: jcc@scirp.org

"Deployment of Soft Skills for Effective Customer Service in the 21^st Century Library"
written by Adeniran Pauline Oghenekaro,
published by Journal of Computer and Communications, Vol.6 No.3, 2018

has been cited by the following article(s):

[1]	Influence of Professional Competence on Users Satisfaction of Colleges of Education Libraries in Lagos State, Nigeria
	Information Impact: Journal of Information and …, 2021

[2]	Pengelolaan Kesan Verbal dan Nonverbal Customer Service
	2020

[3]	Customer Service Training
	2020

[4]	Organisational Culture and Customer Service Delivery
	2020

[5]	Employability skills of new generation lis professionals in Bangladesh
	2020

[6]	Sistema de comunicación no verbal basado en el CRM para la atención al cliente en hoteles cuatro estrellas en Cuba


[7]	Модуси на меките умения на библиотекарите–предизвикателства, практики, портфолио

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[1]	Perceptions of academic librarians regarding their interpersonal competencies: A case of Pakistani universities Journal of Librarianship and Information Science, 2023 DOI:10.1177/09610006231201409