Login
Login
切换导航
Home
Articles
Journals
Books
News
About
Services
Submit
Home
Journal
Articles
Journals A-Z
Browse Subjects
Biomedical & Life Sci.
Business & Economics
Chemistry & Materials Sci.
Computer Sci. & Commun.
Earth & Environmental Sci.
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sci. & Humanities
Browse Subjects
Biomedical & Life Sciences
Business & Economics
Chemistry & Materials Science
Computer Science & Communications
Earth & Environmental Sciences
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sciences & Humanities
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Complete Matching
Editorial Board
Show/Hide Options
Show/Hide Options
All
Title
Abstract
Keywords
DOI
Author
Journal
Affiliation
ISSN
Subject
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,479
Downloads
9,682
Views
Citations
Customers’ Responses to Employee Extra Attention
(Articles)
Yoshimasa Kageyama
,
Albert Barreda
Open Journal of Business and Management
Vol.7 No.1
,November 28, 2018
DOI:
10.4236/ojbm.2019.71004
808
Downloads
1,650
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
868
Downloads
2,735
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,215
Downloads
12,541
Views
Citations
Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
,May 19, 2022
DOI:
10.4236/ajibm.2022.125045
909
Downloads
11,260
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
160
Downloads
1,160
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,740
Downloads
9,770
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,627
Downloads
15,678
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,594
Downloads
9,298
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,244
Downloads
3,472
Views
Citations
Expected Difference, Equity Nature and the Corporate Control Agreement Transfer Failed—the Evidence from China
(Articles)
Xiaodong Li
Journal of Service Science and Management
Vol.4 No.1
,March 8, 2011
DOI:
10.4236/jssm.2011.41004
4,654
Downloads
8,139
Views
Citations
Social Partner Agreements and Local Regulatory Legal Acts in the Labor Law of Belarus, Russia, and Ukraine
(Articles)
Kirill L. Tomashevski
,
Elena A. Volk
Beijing Law Review
Vol.2 No.1
,March 25, 2011
DOI:
10.4236/blr.2011.21002
4,455
Downloads
8,772
Views
Citations
Accuracy of self-reported medicines use compared to pharmaceutical claims data amongst a national sample of older Australian women
(Articles)
Xenia Dolja-Gore
,
Sabrina W. Pit
,
Lynne Parkinson
,
Anne Young
,
Julie Byles
Open Journal of Epidemiology
Vol.3 No.1
,February 19, 2013
DOI:
10.4236/ojepi.2013.31005
3,387
Downloads
6,320
Views
Citations
Accuracy of a hand-held lactate meter in measuring umbilical cord blood lactate at all lactate levels
(Articles)
Seng C. Chua
,
May Y. W. Wong
,
Tina Y. Su
,
Mifanwy Reece
Open Journal of Obstetrics and Gynecology
Vol.4 No.1
,January 16, 2014
DOI:
10.4236/ojog.2014.41009
5,121
Downloads
7,038
Views
Citations
Impact of Standardized Scheme on the Detection of Chest X-Ray Abnormalities and Radiographic Diagnosis of Pulmonary Tuberculosis in Adult
(Articles)
Marie Laure Gharingam
,
Boniface Moifo
,
Eric Walter Pefura Yone
,
André Pascal Kengne
,
Jean Roger Moulion Tapouh
,
Annick Laure Edzimbi
,
Georges Nguefack-Tsague
,
Samuel Nko’o Amvene
Open Journal of Medical Imaging
Vol.4 No.1
,March 7, 2014
DOI:
10.4236/ojmi.2014.41004
4,455
Downloads
6,458
Views
Citations
Development of Global Cropland Agreement Level Analysis by Integrating Pixel Similarity of Recent Global Land Cover Datasets
(Articles)
Anjar Dimara Sakti
,
Wataru Takeuchi
,
Ketut Wikantika
Journal of Environmental Protection
Vol.8 No.12
,November 24, 2017
DOI:
10.4236/jep.2017.812093
977
Downloads
1,880
Views
Citations
The (In)Sensitivity of Plural -S by Japanese Learners of English
(Articles)
Michael P. Mansbridge
,
Katsuo Tamaoka
Open Journal of Modern Linguistics
Vol.8 No.5
,October 18, 2018
DOI:
10.4236/ojml.2018.85017
1,167
Downloads
2,900
Views
Citations
Optimizing a Long-Lived Transaction with Verification Function
(Articles)
Shinji Kikuchi
,
Subhash Bhalla
Journal of Software Engineering and Applications
Vol.12 No.9
,September 24, 2019
DOI:
10.4236/jsea.2019.129021
483
Downloads
986
Views
Citations
This article belongs to the Special Issue on
Parallel & Distributed Computing
Research on the Formation Mechanism and Influencing Factors of Competition Policy in RTAs
(Articles)
Yanxi Huang
,
Chenxin Wang
American Journal of Industrial and Business Management
Vol.11 No.2
,February 24, 2021
DOI:
10.4236/ajibm.2021.112014
368
Downloads
1,028
Views
Citations
The Power of an Arbitral Tribunal to Determine Its Own Jurisdiction in International Commercial Arbitration
(Articles)
Patricia N. S. Kamanga
Beijing Law Review
Vol.12 No.2
,April 20, 2021
DOI:
10.4236/blr.2021.122021
818
Downloads
6,062
Views
Citations
<
...
2
3
4
...
>
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Free SCIRP Newsletters
Home
Journals A-Z
Subject
Books
Sitemap
Contact Us
About SCIRP
Publication Fees
For Authors
Peer-Review Issues
Special Issues
News
Service
Manuscript Tracking System
Subscription
Translation & Proofreading
FAQ
Volume & Issue
Policies
Open Access
Publication Ethics
Preservation
Retraction
Privacy Policy
Copyright © 2006-2024 Scientific Research Publishing Inc. All Rights Reserved.
Top