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A Numerical Approach to the Customer Lifetime Value
(Articles)
Darkhijav Bayanjargal
,
Batsukh Davaasuren
,
Rentsen Enkhbat
iBusiness
Vol.10 No.2
,June 7, 2018
DOI:
10.4236/ib.2018.102005
1,230
Downloads
3,741
Views
Citations
RETRACTED:
The Influence Factors of Brand Loyalty: Mobile Phone Industry
(Articles)
Zyeinyelkhaan Khundyz
American Journal of Industrial and Business Management
Vol.8 No.6
,June 27, 2018
DOI:
10.4236/ajibm.2018.86108
1,736
Downloads
6,305
Views
Citations
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing
(Articles)
Xin Wu
,
Feiyan Liu
Open Journal of Business and Management
Vol.6 No.3
,July 30, 2018
DOI:
10.4236/ojbm.2018.63057
1,826
Downloads
4,258
Views
Citations
An Empirical Analysis on How the Building Quality, Tourism Attraction and Tourism Public Service Influence the Satisfaction of Tourism Real Estate Consumption
(Articles)
Zhiyong Jiang
,
Jun Li
,
Dexiang Mei
American Journal of Industrial and Business Management
Vol.8 No.8
,August 22, 2018
DOI:
10.4236/ajibm.2018.88122
1,215
Downloads
2,442
Views
Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community
(Articles)
Hai Hu
,
Dongpu Li
Open Journal of Business and Management
Vol.7 No.1
,January 3, 2019
DOI:
10.4236/ojbm.2019.71010
939
Downloads
1,644
Views
Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy
(Articles)
Charles Adusei
,
Isaac Tweneboah-Koduah
Open Access Library Journal
Vol.6 No.1
,January 25, 2019
DOI:
10.4236/oalib.1105167
1,857
Downloads
16,633
Views
Citations
Parents’ Perspective on Effects and Benefits of “Brighter Minds” Cognitive Training Program: Results from an Online Survey in India
(Articles)
Madhavi Bongarala
,
Krishnamurthy Jayanna
Creative Education
Vol.10 No.1
,January 28, 2019
DOI:
10.4236/ce.2019.101018
924
Downloads
5,975
Views
Citations
Supply Chain Integration and Customer Relationship Management in the Airline Logistics
(Articles)
Muhammad Alshurideh
,
Nizar M. Alsharari
,
Barween Al Kurdi
Theoretical Economics Letters
Vol.9 No.2
,February 27, 2019
DOI:
10.4236/tel.2019.92028
9,746
Downloads
16,910
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Research on the Influence of Customer Perceived Value on Brand Equity
(Articles)
Bo Yan
American Journal of Industrial and Business Management
Vol.9 No.3
,March 22, 2019
DOI:
10.4236/ajibm.2019.93042
2,603
Downloads
8,620
Views
Citations
Evidence Implementation Plan
(Articles)
Nader Saadeh
Journal of Service Science and Management
Vol.12 No.3
,April 2, 2019
DOI:
10.4236/jssm.2019.123021
768
Downloads
1,408
Views
Citations
The Effect of Applying Customer Relationship Management in the Higher Educational Sector
(Articles)
Nevine Deif
,
Amr Aly
,
Sameh Farahat
Open Access Library Journal
Vol.6 No.6
,June 17, 2019
DOI:
10.4236/oalib.1105436
1,219
Downloads
3,327
Views
Citations
Moderation Effect of Perceived Benefits of Loyalty Programs on the Link between Store Attributes and Customer Loyalty
(Articles)
Santosh Kumar Alreddy
,
Dwarakanath Siriguppi
,
Mohandas J. Menon
Theoretical Economics Letters
Vol.9 No.6
,August 29, 2019
DOI:
10.4236/tel.2019.96133
1,098
Downloads
2,937
Views
Citations
Antecedents to Customer Engagement: Moderating Role of Media Richness of Brand Pages
(Articles)
Aditi Gosain
,
Mukta Srivastava
,
Deepanvita Gupta
Theoretical Economics Letters
Vol.9 No.7
,October 14, 2019
DOI:
10.4236/tel.2019.97161
858
Downloads
2,933
Views
Citations
Assessing the Impact of Sanitation on Customer Retention: A Survey of Restaurants in the Tamale Metropolis
(Articles)
Salam Abubakari
,
Karim Ankrah Mohammed
,
Ibrahim Nshinmi Iddrisu
Open Access Library Journal
Vol.6 No.12
,December 27, 2019
DOI:
10.4236/oalib.1105967
2,348
Downloads
8,678
Views
Citations
The Impact of Customer Concentration on the Tunneling of the Large Shareholders
(Articles)
Qinying Yuan
Modern Economy
Vol.11 No.2
,February 18, 2020
DOI:
10.4236/me.2020.112028
503
Downloads
1,061
Views
Citations
Policies and Procedures in Providing Competent Customer Service in Urgent Care Centers
(Articles)
Marcus Caster
Open Journal of Business and Management
Vol.8 No.3
,May 19, 2020
DOI:
10.4236/ojbm.2020.83075
523
Downloads
1,435
Views
Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
630
Downloads
2,443
Views
Citations
Business Practices and Customers Satisfaction among Motorcycle Dealers in General Santos City
(Articles)
Mylene M. Turco
,
Roel D. Juevesa
,
Arvin T. Galigao
Open Journal of Business and Management
Vol.9 No.1
,January 29, 2021
DOI:
10.4236/ojbm.2021.91025
3,313
Downloads
18,470
Views
Citations
The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery
(Articles)
Lishan Su
,
Sekar Raju
,
Russell N. Laczniak
Journal of Service Science and Management
Vol.14 No.1
,February 3, 2021
DOI:
10.4236/jssm.2021.141002
534
Downloads
1,992
Views
Citations
The Impact of Customer Perceived Value of Contemporary Art Jewelry on Purchase Behavior: A Case of Beijing, China
(Articles)
Hongyu Chen
,
Manoch Prompanyo
Modern Economy
Vol.12 No.6
,June 24, 2021
DOI:
10.4236/me.2021.126056
505
Downloads
1,849
Views
Citations
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