Login
Login
切换导航
Home
Articles
Journals
Books
News
About
Services
Submit
Home
Journal
Articles
Journals A-Z
Browse Subjects
Biomedical & Life Sci.
Business & Economics
Chemistry & Materials Sci.
Computer Sci. & Commun.
Earth & Environmental Sci.
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sci. & Humanities
Browse Subjects
Biomedical & Life Sciences
Business & Economics
Chemistry & Materials Science
Computer Science & Communications
Earth & Environmental Sciences
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sciences & Humanities
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Complete Matching
Editorial Board
Show/Hide Options
Show/Hide Options
All
Title
Abstract
Keywords
DOI
Author
Journal
Affiliation
ISSN
Subject
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92021
1,138
Downloads
4,043
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,111
Downloads
5,194
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,215
Downloads
12,541
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
,November 24, 2023
DOI:
10.4236/jssm.2023.166036
69
Downloads
302
Views
Citations
Factors Affecting Brand Switching Behavior in Telecommunication Industry of Pakistan: A Qualitative Investigation
(Articles)
Muhammad Abdul Rauf Shah
,
Mudassir Husnain
,
Amir Zubairshah
American Journal of Industrial and Business Management
Vol.8 No.2
,February 26, 2018
DOI:
10.4236/ajibm.2018.82022
3,156
Downloads
20,218
Views
Citations
Consumer Risk Perceptions in Mobile Health Services Adoption: Do They Matter?
(Articles)
Mihail Cocosila
,
Ofir Turel
E-Health Telecommunication Systems and Networks
Vol.11 No.2
,June 29, 2022
DOI:
10.4236/etsn.2022.112005
214
Downloads
789
Views
Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis
(Articles)
Yoganandham Govindharaj
,
Elanchezhian Govindasamy
,
Govindaraj Arumugam
Journal of Human Resource and Sustainability Studies
Vol.9 No.1
,March 19, 2021
DOI:
10.4236/jhrss.2021.91009
400
Downloads
1,884
Views
Citations
An Assessment of WiMax Security
(Articles)
Sanjay P. Ahuja
,
Nicole Collier
Communications and Network
Vol.2 No.2
,May 31, 2010
DOI:
10.4236/cn.2010.22020
9,213
Downloads
16,107
Views
Citations
Exploring the Roles, Practices and Service Delivery Mechanism of Health Service Providers Regarding TB in Two Urban Slums of Dhaka
(Articles)
Enamul Hasib
,
Tariq-Ul-Hassan Khan
,
Malabika Sarker
,
Shayla Islam
,
Akramul Islam
,
Ashaque Husain
,
Sabina Faiz Rashid
Current Urban Studies
Vol.1 No.4
,December 13, 2013
DOI:
10.4236/cus.2013.14015
4,705
Downloads
7,197
Views
Citations
Location Based Navigation Service Technology: Development of an Optimization Algorithm for Multivariate Contextual Cartographic Content in Location Based Navigation Service
(Articles)
Charles Busera Wasomi
,
Edward Hunja Waithaka
,
Moses Karoki Gachari
,
David Ndegwa Kuria
Journal of Computer and Communications
Vol.10 No.1
,January 26, 2022
DOI:
10.4236/jcc.2022.101004
140
Downloads
603
Views
Citations
This article belongs to the Special Issue on
Mobile Computing and Communications
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
180
Downloads
1,206
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
868
Downloads
2,735
Views
Citations
Evaluating the Efficiency and Effectiveness of a Federated SSO Environment Using Shibboleth
(Articles)
Parves Kamal
,
Saad Mustafiz
,
Faisal Md. Abdur Rahman
,
Raihan Taher
Journal of Information Security
Vol.6 No.3
,May 29, 2015
DOI:
10.4236/jis.2015.63018
5,236
Downloads
6,084
Views
Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,479
Downloads
9,682
Views
Citations
Application of Mobile Learning System in Operating System Course
(Articles)
Lingling Guo
,
Yu Fu
,
Xiaozhe Yin
,
Man Yuan
,
Fangzhou Zhang
,
Juntao Gao
Communications and Network
Vol.5 No.2
,May 10, 2013
DOI:
10.4236/cn.2013.52017
4,645
Downloads
8,154
Views
Citations
A qualitative study of the Omani physicians’ lived experience with truth disclosure to cancer patient
(Articles)
Ahmed Bait Amer
,
Nazik AL-Zakri
Open Journal of Nursing
Vol.3 No.1
,March 29, 2013
DOI:
10.4236/ojn.2013.31017
3,880
Downloads
6,639
Views
Citations
Use and Attitudes towards Teleconsultation in Dentistry
(Articles)
Eino Ignatius
,
K. Mäkelä
E-Health Telecommunication Systems and Networks
Vol.2 No.1
,March 29, 2013
DOI:
10.4236/etsn.2013.21002
3,181
Downloads
6,299
Views
Citations
Patient Perceptions of Current Disease Control in Poorly Controlled Diabetes
(Articles)
Anjali Gopalan
,
Haley Moss
,
Yuanyuan Tao
,
Jingsan Zhu
,
Kevin Volpp
Health
Vol.6 No.15
,August 13, 2014
DOI:
10.4236/health.2014.615230
3,585
Downloads
4,326
Views
Citations
New Proposed Robust, Scalable and Secure Network Cloud Computing Storage Architecture
(Articles)
Fawaz S. Al-Anzi
,
Ayed A. Salman
,
Noby K. Jacob
Journal of Software Engineering and Applications
Vol.7 No.5
,May 6, 2014
DOI:
10.4236/jsea.2014.75031
5,085
Downloads
7,020
Views
Citations
Study on the Business Mode Innovation of Firms in Logistics Industry: A Case Study
(Articles)
Lan Wang
Modern Economy
Vol.6 No.9
,September 28, 2015
DOI:
10.4236/me.2015.69098
4,331
Downloads
5,246
Views
Citations
<
1
2
3
...
>
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Free SCIRP Newsletters
Home
Journals A-Z
Subject
Books
Sitemap
Contact Us
About SCIRP
Publication Fees
For Authors
Peer-Review Issues
Special Issues
News
Service
Manuscript Tracking System
Subscription
Translation & Proofreading
FAQ
Volume & Issue
Policies
Open Access
Publication Ethics
Preservation
Retraction
Privacy Policy
Copyright © 2006-2024 Scientific Research Publishing Inc. All Rights Reserved.
Top