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From Theory to Practice—When and How to Implement Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
Journal of Service Science and Management
Vol.6 No.1
,March 28, 2013
DOI:
10.4236/jssm.2013.61013
3,963
Downloads
6,722
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,036
Downloads
7,005
Views
Citations
Value Co-Creation Practices in Smart City Ecosystem
(Articles)
Marco Pellicano
,
Mario Calabrese
,
Francesca Loia
,
Gennaro Maione
Journal of Service Science and Management
Vol.12 No.1
,January 11, 2019
DOI:
10.4236/jssm.2019.121003
1,410
Downloads
3,964
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
,July 14, 2015
DOI:
10.4236/jss.2015.37026
4,770
Downloads
6,035
Views
Citations
Service Branding: A Perspective of Value Co-Creation Orientation
(Articles)
Tianze Li
,
Haiying Wei
Journal of Service Science and Management
Vol.11 No.2
,April 28, 2018
DOI:
10.4236/jssm.2018.112018
1,705
Downloads
14,492
Views
Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research
(Articles)
Mo Zhang
,
Shan Jin
Journal of Service Science and Management
Vol.13 No.2
,April 29, 2020
DOI:
10.4236/jssm.2020.132026
713
Downloads
2,026
Views
Citations
The Role of New Technologies in Value Co-Creation Processes: Healthcare Management and the National Health System as a System of Services
(Articles)
Armando Masucci
,
Antonietta Megaro
,
Carlo Alessandro Sirianni
Journal of Service Science and Management
Vol.14 No.2
,April 28, 2021
DOI:
10.4236/jssm.2021.142012
798
Downloads
2,434
Views
Citations
Optimizing a Long-Lived Transaction with Verification Function
(Articles)
Shinji Kikuchi
,
Subhash Bhalla
Journal of Software Engineering and Applications
Vol.12 No.9
,September 24, 2019
DOI:
10.4236/jsea.2019.129021
485
Downloads
989
Views
Citations
This article belongs to the Special Issue on
Parallel & Distributed Computing
Applying Service System Framework to Not-for-Profit Sector: A Case of Akhuwat Foundation
(Articles)
Ghazala Yasmeen
,
Yasir Rashid
,
Yunkai Zhai
,
Abdul Rashid Kausar
,
Asif Jabbar
,
Yacong Gao
,
Caihong Bu
,
Liuyan Guo
Open Journal of Business and Management
Vol.8 No.5
,September 8, 2020
DOI:
10.4236/ojbm.2020.85132
534
Downloads
1,120
Views
Citations
Operations & Maintenance Business Model Transformation—Multiple Case Studies
(Articles)
Harri Hyvönen
Modern Economy
Vol.5 No.13
,December 4, 2014
DOI:
10.4236/me.2014.513108
3,337
Downloads
4,322
Views
Citations
Detecting Value Co-Creation Emergence to Foster Innovation
(Articles)
Aurelio Tommasetti
,
Massimiliano Vesci
,
Mara Grimaldi
,
Antonella Monda
Journal of Service Science and Management
Vol.12 No.1
,January 4, 2019
DOI:
10.4236/jssm.2019.121002
1,018
Downloads
1,952
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
HA-SLA: A Hierarchical Autonomic SLA Model for SLA Monitoring in Cloud Computing
(Articles)
Ahmad Mosallanejad
,
Rodziah Atan
Journal of Software Engineering and Applications
Vol.6 No.3B
,April 11, 2013
DOI:
10.4236/jsea.2013.63B025
3,730
Downloads
6,556
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,449
Downloads
4,894
Views
Citations
The Role Transition Researches of the Government in Public Service Outsourcing
(Articles)
Hui Wu
,
Feng Pan
,
Yue Zhang
Open Journal of Business and Management
Vol.3 No.4
,October 27, 2015
DOI:
10.4236/ojbm.2015.34047
3,193
Downloads
3,989
Views
Citations
Discussion on Subject Knowledge Service Pattern of Agricultural University Libraries
(Articles)
Linlin Zhang
Journal of Computer and Communications
Vol.4 No.1
,January 26, 2016
DOI:
10.4236/jcc.2016.41004
5,022
Downloads
5,658
Views
Citations
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry
(Articles)
Andrea Bonaccorsi
,
Gionata Carmignani
,
Francesco Zammori
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44048
18,057
Downloads
35,583
Views
Citations
Innovation and Co-Creation Process within a Service Context: A Matter of Choice or Necessity?
(Articles)
John McManus
,
Barry Ardley
Open Journal of Business and Management
Vol.7 No.1
,November 22, 2018
DOI:
10.4236/ojbm.2019.71002
952
Downloads
2,500
Views
Citations
The Present Situation of IT Outsourcing and Countermeasure
(Articles)
Xinyuan Xi
,
Yingyu Xu
,
Hiroyushi Todo
Journal of Software Engineering and Applications
Vol.6 No.8
,July 26, 2013
DOI:
10.4236/jsea.2013.68052
3,643
Downloads
6,173
Views
Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
107
Downloads
730
Views
Citations
Measuring Service Value Based on Service Semantics
(Articles)
Chao Ma
,
Zhongjie Wang
,
Xiaofei Xu
,
Qian Wu
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61007
4,857
Downloads
7,446
Views
Citations
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